Incomplete Delivery and No Refund
They delivered a 3 piece suit without a waist coat and even after picking up the order for return after 10 days of raising the issue it’s been another week but they are still not able to process the refund. The customer care team always says they have escalated the issue and nothing else. The quality of the telecom infrastructure is poor so half the time you can’t even hear their customer care representative over calls. Over mail they don’t reply actively and when they do, it’s always the same thing: We’ve escalated your issue.
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Response from developer
Hi, please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at care@nnnow.com and we promise to get this resolved quickly.
Niceee
Excellent
Response from developer
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!
Very bad service and wrong and used product were come and they did not replace them
Do not use this aap
Response from developer
Hi Krish, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at care@nnnow.com and we promise to get this resolved quickly.
No delivery timelines from NNNOW. Unreliable app and services.
It has been 2 (Two) instances till date, I have ordered multiple items from NNNOW on different occasions and failed to receive my complete ordered items being delivered on time. I have to get in touch with NNNOW Admin on emails or calls to expedite order process and reinitiate delivery process with their delivery partner “Delhivery”.
I had been a regular online customer of NNNOW since 2021 and have witnessed that NNNOW brand clothing standards and quality is declining significantly.
I had been a regular online customer of NNNOW since 2021 and have witnessed that NNNOW brand clothing standards and quality is declining significantly.
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The Ever worst online shopping App
Dear users don’t ever purchase the items from this App.
The chances of getting the item is only 25%.
They will revert with an apology mail that the item cannot be shipped and will automatically cancel the order on the date of your Delivery.
I have experienced the issue many times, that they will collect the amount, and you can see in the app that the order is cancelled automatically.
The item will not get delivered on time for 100% as they are using the very unprofessional logistics partner DELHIVERY logistics.‘you can see the Google rating for DELHIVERY logistics 1.5 star.
The chances of getting the item is only 25%.
They will revert with an apology mail that the item cannot be shipped and will automatically cancel the order on the date of your Delivery.
I have experienced the issue many times, that they will collect the amount, and you can see in the app that the order is cancelled automatically.
The item will not get delivered on time for 100% as they are using the very unprofessional logistics partner DELHIVERY logistics.‘you can see the Google rating for DELHIVERY logistics 1.5 star.
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Good Quality and Easy Shopping
Great shopping experience on the Nnnow app! Arvind Mill’s collection is impressive, offering high-quality fabrics and stylish designs. The app is easy to navigate, and delivery was quick. Highly satisfied with the fit and comfort of the products. Would definitely shop again!
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They don’t know what they are doing - Recommend to buy elsewhere.
Nnnow seems to be a hasty decision in making an app. The backend part of it, namely logistics, customer support is poorly set up.
I ordered a pair of jeans, which took some 4-5 days to deliver, and after taking that much time, delivered the wrong order. Return request was cancelled as the product did not match the description and now the matter is pending since 5-6 days, with no reply from their end. Customer support is clueless and can only say “please give us time”. Suffice to say they need to work out a lot of things if they are to run this business! Recommend to buy elsewhere.
I ordered a pair of jeans, which took some 4-5 days to deliver, and after taking that much time, delivered the wrong order. Return request was cancelled as the product did not match the description and now the matter is pending since 5-6 days, with no reply from their end. Customer support is clueless and can only say “please give us time”. Suffice to say they need to work out a lot of things if they are to run this business! Recommend to buy elsewhere.
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Response from developer
We apologize for the unacceptable experience you've had with our app, particularly with logistics and customer support. We're deeply sorry for the delayed delivery, wrong order, and cancellation of your return request. We understand that our customer support team's response was not satisfactory, and for that, we apologize. We're taking immediate action to address these issues and prevent them from happening in the future. We'd like to make things right. Could you please email us so we can provide a suitable resolution? Your feedback is invaluable in helping us improve our services.
Quality of products
I’ve ordered arrow t shirts and received it lately as your delivery is always does. In which one product I got was has a Mfg. Date 2022, we are in 2024 September and Which was of lowest quality. After seeing the quality went to knew the Mfg Date. It’s just disgusting. Why are you doing these kind of lucrative strategies. Please don’t play with us. I will check one more time ordering another product, if the things are same, I won’t be using this anymore and even spread the same with my friends.
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Great app
Good deals and offers satisfied with the services ❤️lots of love form me hope you guys make a good business and over cross Myntra ajio nyka etc hope you guys give us more extra offers so we can shop more ❤️
Response from developer
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!
Great quality at fantastic prices
App is intuitive & user friendly
Response from developer
HI Samiulla, Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!
Nice
Nice
Worst e-commerce site for shopping
Sent me the wrong size and not able to return since 15 days because of the serial no. mismatch.
Sent images on the email with order no. but no revert past 10 days. Then the customer care representative told that the return period is over and we cannot take back the product.
It was priced at INR 9,000 and I wasted all of it because of the of the incorrect size!
Money and time…down the drain.
Sent images on the email with order no. but no revert past 10 days. Then the customer care representative told that the return period is over and we cannot take back the product.
It was priced at INR 9,000 and I wasted all of it because of the of the incorrect size!
Money and time…down the drain.
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Great app
Very nice experience,Just now I have ordered for the first time, CK products from the site. Rates are pretty much decent enough while comparing to the store price, Currently I'm just expecting the same quality of the service will be provided during the product delivery. Wish you team all the very best.
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Excellent shopping experience
I checked on trust pilot , everyone was furious with there shopping exp with NNNOW BUT I have a diff exp and a much better one , been shopping from the past 4-5 years and my experience has been 10/10
Very good experience
You should have an option of exchange size as well during return.
I had placed an order but sizes were small so when I tried to exchange , the only option I found was of return.
I had placed an order but sizes were small so when I tried to exchange , the only option I found was of return.
Awesome :)
Thankyou :)
Response from developer
Hi Shark-panda, your awesome review made our day! Thank you for taking the time to share it with us and the community.
Close to perfect.
Navigation, Filters, Brand listing are great!.
But once we go to cart, pressing the back button is taking me to home instead of the filtered product listing, goes to home.
Fix this bug and you guys definitely deserve a 5 stars.
But once we go to cart, pressing the back button is taking me to home instead of the filtered product listing, goes to home.
Fix this bug and you guys definitely deserve a 5 stars.
Scam Alert!!
So I placed an order, in which one item was missing and I called the helpline number which is mentioned on the app and I informed them regarding the missing item. The helpline worker’s ensured me that they will initiate the refund for the same and asked me for my bank account details and I provided the details, yet no refund was received. I called them time and again and same response was given that I shall receive my refund shortly and this was in the month of July and I am yet to receive my refund. I hope that action will be taken regarding this matter!
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Fraudulent app
Products has been taken and received an empty package and the company says delivery issues is not their responsibility. Don’t expect any support from their customer support center.
