Doesn’t Go Past Login Screen
Clicking the “log in” button doesn’t work and I can select “forgot password” but how will that help when I can’t enter a password in the first place. This issue has been going on for almost a year and last time I called to ask what the issue is, all I was told was “we are aware and are working on it”. If your apartment chooses to use this app, double check that there’s another way to enter bc this app is useless.
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Never works
If I could I’d give it -5 stars. I’ve lived in multiple complexes that use this app. It never wants to actually open the gates or doors. Now all of a sudden it won’t even let me click on Log In for weeks so I can’t use it at all having to wait on someone else to come up and get in. This app doesn’t help or make anything convenient it has only been a huge inconvenience.
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How is this even allowed in the App Store
This is likely the worst app I’ve had from the App Store. My complex uses this for the front gates and the app rarely works. I have to wait at the gate and tap several times and wait for one of the taps to work. Very rarely will it work on the first tap. Every time in rains, the gates and app connection has to be reset by the office which means we have to log out of the app and log back in. I haven’t been able to log back in since the login button is not responsive. I can click forgot password and that responds, but I can’t login and now I can’t open the gates where I live. Apple should force the developer to either update the app or remove it completely from the store.
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Terrible
Several problems with the app over the last 5 months. Complex manager says they’ve been looking into an alternative but we’re still stuck with this one months later. Can’t sign in from a new phone like similar reviews. Owners/Managers, this solution may be cheap and affordable but please don’t use this app or company for your residents, it’s terrible.
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Does Not Work
This app is useless. My apartment complex uses this and the first thing they said is: “A lot of tenants have been having issues with the app, it doesn’t work, but it’s unfortunately out of our hands.”
Now I’m stuck with closed gates because this basic app doesn’t even work on Apple users.
It consistently gives out the same message/error message saying I don’t have permission when the complex has already entered my email on file.
Now I’m stuck with closed gates because this basic app doesn’t even work on Apple users.
It consistently gives out the same message/error message saying I don’t have permission when the complex has already entered my email on file.
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