Inspired and encouraged
Noom has been a source of inspiration and encouragement when I had given up keeping my weight in check. I love the fact that there is not such a thing as a bad and evil food group and the sense that I will achieve my goal sooner or later. I don’t feel rushed or defeated after a pizza night with the family. It’s so easy to regain momentum the following day. Noom is a game changer!
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It works
The combination of the medication and the app help lose weight
Love Noom!
I love the results I’m seeing being on the Noom app. I lost 26 pounds and feeling great. The App offers so much support and inspiration. ❤️
Cannot Cancel Subscriptiom
Last email I received from Noom was in August. More than 2 years ago. Apparently been paying for a subscription until I noticed it in my Monzo. Then tried cancelling it but refused to delete my account or account as I would need to email them. Really hope Andy Burnham’s policy comes through as companies like Noom shouldn’t be allowed to charge without informing the consumer. Let along make it incredibly difficult to cancel.
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Good app, except for the non-skippable splash screens
I enjoy using the app and have learned a lot and gotten some great recipes. But the new splash screens are super annoying. You can’t skip and an often have to sit through multiple screens. Please make them skippable!!!
Please eliminate gamification
Noom is a necessary evil in my day. I only have a few seconds around meals to log my calories. The gamification screens, streaks, seeds are embarrassing, intrusive, and waste my time.
And just to balance, the photo meal scanning works surprisingly well. I’m glad it does not save to camera roll.
And just to balance, the photo meal scanning works surprisingly well. I’m glad it does not save to camera roll.
Excellent Choice
I used Noom about 4-5 years ago. List 30-35 lbs and was thrilled. Have recommended it to friends and family members. My niece lost 20 lbs and her mother (so far) has lost 56 lbs).
I recently went thru a rough patch and gained 14-15 lbs (depending on the day) so I rejoined. I already know I will be a lifetime member once I’m at goal which is fast approaching. I cannot give enough positive feedback about this program. Do yourself a favor and- try it. You’ll like it and be VERY happy either way the results.
I recently went thru a rough patch and gained 14-15 lbs (depending on the day) so I rejoined. I already know I will be a lifetime member once I’m at goal which is fast approaching. I cannot give enough positive feedback about this program. Do yourself a favor and- try it. You’ll like it and be VERY happy either way the results.
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It’s working
Am I enjoying it? I’m not sure. But I am losing weight and somehow still interested to continue with it. There are some good techniques read by someone who is just reading things off of a card unexcitedly! Also the app forgets to connect to my steps on my phone, refuses to connect to “my air” for my CPAP machine to tell me how my sleep effects things, and sometimes forgets the food I’ve saved. However the most important thing is that I’m losing weight and am not hungry!
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Chat bot hell
If you have an issue you’ll be sent to the worst possible chatbot with no other options.
Expensive for a tracker
I am using Noom Med to get access to GLP-1, which has been fine. But the app itself is expensive for AI generated content. Also, your “clinician” is a group of nurse practitioners around the world who don’t read your chat conversation and you end up having to answer the same questions over and over just to get a refill or new prescription. It’s incredibly frustrating to go back and forth with several “clinicians” who clearly just read the last message I sent and not the conversation. Also I’m pretty sure my “coach” is AI even though it claims to be human when I ask. If you’re able to get GLP-1s somewhere else that doesn’t cost as much, go that route first.
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App stopped working and no options to request refund
Update to the update - finally got a hold of someone who instructed me to update the app (I guess it didn’t happen automatically) and that fixes the activity tracker issue for a few weeks. Now it is down again 😭
Update - App stopped grabbing active minutes from my Apple Watch two weeks ago, which made the meal tracking portion of the app useless. I spent over an hour talking with their chat bot on three separate occasions trying to troubleshoot the source of the issues and they were never able to get to the root of it or fix it. I asked for a refund and the link they sent led to a defunct page. So now although I have paid for the app for several more months, there is no option for a refund and no solution in site. See below for earlier recommendations on how to make the app better but most of all - give people a refund if your software stops working.
1. Separate recipes from meals - they are different
2. Add a scan function when creating a recipe. It is so annoying and tedious to have to type out every item in a recipe and weird that I can’t just scan some ingredients.
3. Make it possible to upload recipes either from a cook book or website - with scan to text possible it seems slow and clunky that I have to hand type a recipe (and some of them are long!). This easily adds 10-15 minutes to my meal logging time.
4. Please add an option to show protein amounts and other macro data for my recipes and meals. If it isn’t my first meal of the day I write down what my protein is and then do math
5. Would love a fiber tracking component - I’ve had to focus so much on adding protein to my diet (lots of dairy since I’m veg) and am worried I’m sacrificing fiber - especially since I read recently that most Americans don’t get enough fiber.
6. Can you have the app remember my favorite foods and/or improve the search function. I eat a lot of 4% Organic Valley Cottage Cheese but if I don’t type it in exactly right the app cannot find it. I know I can scan it but sometimes I’m not in front of the fridge when I’m logging my food.
Update - App stopped grabbing active minutes from my Apple Watch two weeks ago, which made the meal tracking portion of the app useless. I spent over an hour talking with their chat bot on three separate occasions trying to troubleshoot the source of the issues and they were never able to get to the root of it or fix it. I asked for a refund and the link they sent led to a defunct page. So now although I have paid for the app for several more months, there is no option for a refund and no solution in site. See below for earlier recommendations on how to make the app better but most of all - give people a refund if your software stops working.
1. Separate recipes from meals - they are different
2. Add a scan function when creating a recipe. It is so annoying and tedious to have to type out every item in a recipe and weird that I can’t just scan some ingredients.
3. Make it possible to upload recipes either from a cook book or website - with scan to text possible it seems slow and clunky that I have to hand type a recipe (and some of them are long!). This easily adds 10-15 minutes to my meal logging time.
4. Please add an option to show protein amounts and other macro data for my recipes and meals. If it isn’t my first meal of the day I write down what my protein is and then do math
5. Would love a fiber tracking component - I’ve had to focus so much on adding protein to my diet (lots of dairy since I’m veg) and am worried I’m sacrificing fiber - especially since I read recently that most Americans don’t get enough fiber.
6. Can you have the app remember my favorite foods and/or improve the search function. I eat a lot of 4% Organic Valley Cottage Cheese but if I don’t type it in exactly right the app cannot find it. I know I can scan it but sometimes I’m not in front of the fridge when I’m logging my food.
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Great app, could be better
Please add a clear visual marker, like a color or shape, to show when a day is completed so missed days are easy to spot and streaks are easier to maintain.
So Helpful
I really like the changes that have been made to the app. It's so much more engaging and I really look forward do opening it now. My only request it to have a "favorites" function where I can mark foods I eat regularly so I don't have to type them in all the time.
Logging food
I’d love the option to set a default measurement unit for food logging. I weigh most foods in grams, and changing the unit every time takes extra time. A saved default unit would make logging much faster and easier.”
Where is the damn start button
I want to start the damn lessons but the app doesn’t show how to start the damn course
The Help I Needed
I have been trying to get back to a healthy weight for years and made progress but got stuck and my weight wouldn’t budge. Since I started Noom, I’ve lost 5 lbs the first week and I couldn’t be happier! 🙌
Noom doctors and coaches ignore you
I’m paying a BOATLOAD for Noom med and my doctor and coach ignore my questions. The rest of the app is super wonky too. Also, try to add “chicken vegetable soup” to your diary. It adds A WHOLE CHICKEN and 4 servings of veggies. Dumb
Predatory charges
I cancelled my free trial, so they moved me to a different charged program and charged me $125. They refunded me promptly and this still feels like they’re fishing for free money from those people who won’t notice or dispute the charge, very sneaky. I also really hate all the little animations in the app and the engagement sinks, it feels like they’re trying to keep you on the app for a long time. I’ll be switching to something where I can quickly log and then get out of there without notifications to come “bank my seeds”
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The best app I’ve ever had
I have struggled with managing a healthy lifestyle for most of my life, work or life gets stressful and it’s the first thing that I sacrifice. Noom makes things manageable, the short exercise classes are perfect, you can always fit one in. The daily lessons motivate you and the daily weigh in helps you to understand your body!! This is the best app I have ever had!!
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Noom is not worth it
Why do I have to fix their buggy app all the time? They only say… well it must be the new updates… well folks don’t waste your money on a company that isn’t into weight loss they are only into selling you glp1.
