Treating staff is excellent!!!
Every appointment, every procedure is handled with care, skill and professionalism! Staff is always friendly and compassionate. The biggest problem is contacting staff by phone. This is NOT handled well and has long waits. I know this bothers staff members. They often give me alternate phone numbers to try to contact them.
Show more
Not a fan
Very difficult to see everything on phone and even harder to get into from computer!
Appointments and confusion
For my most recent appointment, I received four or five reminders, each of which told me a different location. I had difficulty reaching someone to determine if I needed to go to Bannockburn, Glenbrook, or if the visit was a telehealth visit.
Also, I just checked my tasks to be completed and they are for my husband, not me. It would be great if you could straighten this out as soon as possible.
Also, I just checked my tasks to be completed and they are for my husband, not me. It would be great if you could straighten this out as soon as possible.
Show more
New app is terrible
Trying to schedule an appt or send a message to my specialist is frustrating a near impossible. I finally got to a message window where I could see the provider I needed but the route to get there was so haphazard that I would not be able to reliably repeat it. Why are the names of the providers I have seen just listed so I could message them from the first screen. Also, the app would not let me make an appt with the specialist I need to see. I really like and respect my doctors and the other support staff, but Endeavor as a business is absolutely terrible.
Show more
System update :(
Since updating your system I can’t not see my follow up notes nor can I make appointments online. I never had an issue till now. Horrible!
