Great app
Easy to navigate
My app love it
Quick and easy to use yes
Ebanking with NW Community
The app seems to be almost completely available. It works great and there does not seem to be many glitches. Please with the service. We are long time customers. Just wish that our local branch had not closed.
Great app!
Easy to navigate!! Best I’ve used for any money institution! Love my credit union!
App
I am old. But I can make my way around your app to get whatever I need
NWCUEBANKING Albany Or.
My bank has the best people. They are always friendly & helpful. They make sure my experience there feels like family. I love the on line service. I will forever be a patron of NWCU.
Great app!
Very easy to use. I do 99% of my banking on my phone through this app. Monitoring and managing my accounts and Bill Pay is a snap!
Very Happy With NWCU
Overall NWCU has been a real partner with us. I am happy to see that their mobile banking app is regularly updated and offers tools to help understand your money better. In the future I hope to see real time banking (no more pending charges) become a thing not just for NWCU but all banks.
Hhh
Ugg
app is ok
slow
Great
Yes Great
Banking Accounts
I have taken my time in writing this review. It will be very short into the point I like the new set up it’s easy to navigate through. Thank you🥰
Better than some
Good app, pretty stable, rarely crashes, like remote check deposit, like seeing other accounts, should show FICO. Could use more features to make bill pay easier, it’s the worst part of the app.
My credit union
It’s a great all around app I can do all my banking from my phone
Easy banking
Easy to access and navigate my account. What more could you ask for in mobile banking?
Me gusta
Es lo más fácil para pagar cuentas y pagar en crédito en el mismo aplicación
Easy to use
App is very easy to use. Allows me to do all my banking from my phone.
Scammers
Do not, under any circumstances, do business with this company!
In June 2024, I purchased a motorcycle using financing from this company (NWCU). I made a large down payment and received an interest rate of 8% or 9%. As required by the agreement, I insured the motorcycle through State Farm. However, in early August, State Farm notified me that they would be discontinuing the policy and that coverage would only remain active until early September. They advised me to find a new insurer.
I quickly arranged a new policy with one of the largest and most reputable insurance companies in the US. They were happy to insure the motorcycle, and within less than a year, even reduced my premium by around 20%. The new policy became active the same day the previous one expired — there was no gap in coverage.
Then, in January 2025 — right before an international flight to Europe — I got a call from NWCU claiming I didn’t have insurance coverage. I tried to explain that I was literally boarding the plane and couldn’t deal with it at that moment.
A few days later, already in Europe, I received a notification about a missed payment — even though autopay was enabled! I logged into their website and app and saw that they had disabled autopay without any notice.
Trying to contact them was a nightmare. They only take calls during business hours in Pacific Time, and they refuse to communicate via email because they consider it “insecure.” They also claim that their in-app chat is insecure, but somehow I managed to reach someone there and explain the situation again. I sent them proof of my valid insurance policy through their chat, because I had no other option — they had blocked every other form of communication.
Even after I submitted the insurance proof, they did not reactivate autopay, and I had to manually transfer payments to an additional account (which, by the way, is a whole other complicated process).
But they weren’t done with me yet! Right before my next payment — after I had returned from Europe — I discovered that my account had been completely blocked. I couldn’t access their website or app.
After a week or two of trying to find out what happened and why they did this, I never got a clear answer. I decided to pay off the remaining loan and be done with them for good. But — surprise! — that was yet another quest. I couldn’t pay it all at once without going through more hoops and delays.
Eventually, after several frustrating days, I managed to pay it off and finally walked away from these scammers. Thank God!
❗️P.S. My previously flawless credit score? Now damaged beyond repair — thanks to them.
In June 2024, I purchased a motorcycle using financing from this company (NWCU). I made a large down payment and received an interest rate of 8% or 9%. As required by the agreement, I insured the motorcycle through State Farm. However, in early August, State Farm notified me that they would be discontinuing the policy and that coverage would only remain active until early September. They advised me to find a new insurer.
I quickly arranged a new policy with one of the largest and most reputable insurance companies in the US. They were happy to insure the motorcycle, and within less than a year, even reduced my premium by around 20%. The new policy became active the same day the previous one expired — there was no gap in coverage.
Then, in January 2025 — right before an international flight to Europe — I got a call from NWCU claiming I didn’t have insurance coverage. I tried to explain that I was literally boarding the plane and couldn’t deal with it at that moment.
A few days later, already in Europe, I received a notification about a missed payment — even though autopay was enabled! I logged into their website and app and saw that they had disabled autopay without any notice.
Trying to contact them was a nightmare. They only take calls during business hours in Pacific Time, and they refuse to communicate via email because they consider it “insecure.” They also claim that their in-app chat is insecure, but somehow I managed to reach someone there and explain the situation again. I sent them proof of my valid insurance policy through their chat, because I had no other option — they had blocked every other form of communication.
Even after I submitted the insurance proof, they did not reactivate autopay, and I had to manually transfer payments to an additional account (which, by the way, is a whole other complicated process).
But they weren’t done with me yet! Right before my next payment — after I had returned from Europe — I discovered that my account had been completely blocked. I couldn’t access their website or app.
After a week or two of trying to find out what happened and why they did this, I never got a clear answer. I decided to pay off the remaining loan and be done with them for good. But — surprise! — that was yet another quest. I couldn’t pay it all at once without going through more hoops and delays.
Eventually, after several frustrating days, I managed to pay it off and finally walked away from these scammers. Thank God!
❗️P.S. My previously flawless credit score? Now damaged beyond repair — thanks to them.
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5 star review
It is my Credit Union and I wouldn’t have it any other way.
Not good. Terrible since Merger.
Nothing seems to work. Always under maintenance. Has been terrible since the merger.
Delays on transfers / credit card payments that don’t show for multiple days. Reviewing statements and payments are extremely confusing and don’t make sense. RDC holds on any mobile deposit of your check, no matter how much you have in your savings. They hold around 60% of your paycheck. So if you deposit on a Friday, you do t have access to those funds until Monday at the soonest. Their solution was to come deposit it directly in a bank. Which defeats the whole purpose of conveniently depositing through the mobile app. Couldn’t be less happy with NWCU and their mobile app. Zero out of Five stars.
Delays on transfers / credit card payments that don’t show for multiple days. Reviewing statements and payments are extremely confusing and don’t make sense. RDC holds on any mobile deposit of your check, no matter how much you have in your savings. They hold around 60% of your paycheck. So if you deposit on a Friday, you do t have access to those funds until Monday at the soonest. Their solution was to come deposit it directly in a bank. Which defeats the whole purpose of conveniently depositing through the mobile app. Couldn’t be less happy with NWCU and their mobile app. Zero out of Five stars.
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