Notebook glitches
Better luck next time?
Glorious
New Update Not Working
User Exu
New update
Password
Privacy nightmare
Company deleted encryption keys, cut my email & ghosted me leaving my business inoperable. SCAMMERS.
keeps disappearing
This new update is trash, I’m going to have to move to a new app I don’t understand why the changes they made were put in. It works worse now and has extra unnecessary steps.
Bem limitado
Response from developer
Lamentamos que sua experiência com o Notebook não tenha atendido às suas expectativas. Gostaríamos muito de ter a oportunidade de entender melhor suas preocupações, especialmente em relação aos limites de edição e aos recursos que você buscava. Entre em contato conosco pelo endereço support@zohonotebook.com com mais detalhes e suas necessidades. Nossa equipe terá prazer em analisar o caso e ajudar da melhor forma possível.
Better than Evernote
Thank you Notebook!
Useless
Search in PDF and images doesn’t work
What a shady company
- the company agreed to delete my account following written notice triggering EU privacy policies. If you aren’t in the EU, don’t use this app. They use your notes however they see fit and won’t delete your account and data absent a fight (ie, I genuinely believe I emailed the company 10 times over a 3 week period before they agreed to delete my account). Stay away from
I paid for the Pro Notebook with AI features (ie., around $7 or $8/month) and immediately began experiencing problems as I continually had to restore my subscriptions on iOS otherwise I was treated as a free user. Further, I couldn’t even restore my subscriptions on the web or on macOS which were huge disappointments because it’s far easier to use this tool on either of those platforms. Well, I contacted the developer and it took about 3 days to respond with a nonsense answer; I responded the same day and then waited 4 days for a response that effectively said “we can’t help you.” I responded to this and said “close my account” to which the developer said I needed to contact Apple which I did and Apple helped me close it on my end but then told me that I also needed to have Zoho close it on their end…well, I went to their website which said, for all intents and purposes, “after ending your subscription with Apple, click here to close it on our end” so I clicked the link and immediately received an error message along with a note to contact customer support. I tried a few times that day from other browsers and again over the next 2 days or so but no luck so I contacted support via email and provided screenshots showing that all requisite closure steps had been taken but that I still was being blocked from closing my account. The first person responded with something to the effect of “let me look into this…”….days passed and I received another message echoing the same sentiment and then this week - a month after subscribing and 28 days after fist contacting Zoho - I receive another message indicating that they are still exploring options for me.
Absolutely pathetic company that shouldn’t have any products on the App Store!
性能はいい でも同期は終わってる
買い物メモだったり、ゲームの収集物リストなどで使いやすく重宝しています。ノート機能も分かりやすくロックをかけれるのも魅力的です。
ただいちばん厄介なのがデータ同期について
私は今PCとスマホで併用しておりこのサービスにしたのも、勝手に同期されるのが魅力的だったからです。
出先で思いついたことをメモして家で確認する。
逆にPCを使用して作成したメモやリストをスマホで確認するといった事が多々あるため、情報含め色々なものを保存しています。
しかしこの昨日が終わっていて
まず3~40%の確率でメモが消えます。
恐らく同期に時間がかかるためか、PCで書いたメモ→スマホで確認→スマホで追記
こうすると大体メモが消えるか増殖します。 しかも追記したデータは飛ぶので増殖するのは追記前のデータ
そして最近ではアプリ版を起動して最速でメモを開くと同期に時間がかかりすぎてメモが確認できず固まる事が多々あります。
買い物メモなどの場合はいいですが、重要な場面で固まってしまい情報が取り出せない。確認できない。メモできない。こうなるともうメモとして終わってます。
なのでスマホ・タブレット単体・PC単体などで使用される方にはとても向いていると思いますが、併用される場合はお気をつけください。
また余談ですが、PC版はかなりの頻度でアップデートが来ますが、毎回インストーラーをDLさせられバージョンが変わるのでアップデートというより、毎回新しく入れさせられている状況です。
問題ないように思えますが、ショートカットやタスクバーなどに固定していると毎回のアップデートの度に別ソフト扱いとなり、項目に追加し直さなければいけません。面倒なので改善いただきたいです。
私はこのレビューをもってアンインストールします。
仕様は気に入っていたのでまたアップデートで改善されるようなことがあれば使用したいと思っています。
Response from developer
同期の問題やデータ損失など、ご不便をおかけして大変申し訳ございません。Notebookは本来そのような動作を想定しておらず、ご不便をおかけしていることを深くお詫び申し上げます。 お手数ですが、発生している問題の詳細をsupport@zohonotebook.comまでご連絡ください。弊社にて徹底的に調査し、解決に向けて尽力いたします。
