Novation User Reviews

What users say

Top reviews

Terrible app always sayin can’t login needs a whole update to the system in general

Terrible can’t even login to see me money or pay for things I need because I can’t even login half the time the servers are glitching or not working correctly

eDeposit Terrible Upgrade

Rear of check capture always failing, never a problem before the new version.

Changes

Don’t like the new changes that make all money going into savings first and then transferred to checking

Pretty good

They haven’t scammed me outta my money so it’s pretty good

Terrible app

This is a terrible app and gets worse with every update. It’s difficult to make an edeposit with it because it can’t capture the image. With the most recent update, it no longer lets me view my actual Novation credit card statement—only a summary. Cannot open or print a statement, even though the buttons are there to do so. It just blips but nothing happens. Tried repeatedly. I checked the Downloads folder, thinking it might be there. Nope. Every time I open the credit card portion, it goes through a “wait” cycle then tells me to add a card to continue. The card is already there—I can see it behind the pop up! I cancel and go on, but it’s really annoying to have to do this every single time. We’ve been Novation customers for decades, have a mortgage there and had a car loan with them, their branch location is extremely convenient, no fees at ATMs or on checking, but I’m looking for a new bank ONLY BECAUSE OF THIS TERRIBLE APP.
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Recent transactions

Have been unable to review recent transactions for 2 days now, is this permanent or something you’re not aware of?

Easy App

Very easy to pay bills and transfer funds but my wish list would be a shared online check registry for wife and I so we're not logging into account on non-Secure wifi.

Makes life easier!

It is wonderful to have such an easy to use app. I can check my accounts, confirm my transactions, transfer money, pay my bills, all on my iPad or iPhone. I love this app!

Great app!

Check deposit is easy.

Check deposit is no good

Good app for accessing your accounts. Check deposit is becoming more of a problem with each update. Need to fix.

Great app

Love the easy access to my accounts.

Love

I Love the new updates and Novation!!

Very much appreciate the ability for on-line deposits

It's a good app and very much appreciate the ability to make deposits on-line. If it were not for this function, I would probably have to change banks. The only negative I find is in the camera. It almost every time requires me to try taking the pictures multiple times. I don't know if the software is too sensitive or not enough. And sometimes it can get very frustrating.
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Phone deposit app

Love this app!

Love the new app

No problems yet. Much better than the old one. Thanks!!