Now it won’t launch at all
App suddenly won’t launch at all. I open the app- it closes. DOA. Can’t access our system remotely at all any more. On an iPhone 15 Pro.
IOS 26.6. I see:
“2d ago
Version 1.0.52269
Bug fixes and improvements”
Is completely breaking the app an improvement?
I hated this app when it worked. I really wish this company would just revert back to the app that worked before forcing an unwelcome update.
IOS 26.6. I see:
“2d ago
Version 1.0.52269
Bug fixes and improvements”
Is completely breaking the app an improvement?
I hated this app when it worked. I really wish this company would just revert back to the app that worked before forcing an unwelcome update.
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Unuseable
NuHeat created a new app and simultaneously disabled the old app that had worked perfectly. The new app is unusable. It’s not intuitive and doesn’t change the thermostat’s settings as it is intended to do.
New version of app does not work at all
Could developer perhaps revert us back to old working version until the new version is properly tested and working!
Awful
The new app has awful readability and is a downgrade in design from the previous version which you are forced to abandon. It is extremely hard to read the current temperatures of each thermostat. I wish there was an option to return to the previous version. Why the need to change something that was beautifully designed and worked so well?
8/6/26
Here’s an update- now the App doesn’t work at all!!! It crashes as soon as it opens!!! Will there ever be a working app again from this company???
8/6/26
Here’s an update- now the App doesn’t work at all!!! It crashes as soon as it opens!!! Will there ever be a working app again from this company???
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IOS 16
Recent update now no longer works with iOS 16.
Downgrade from previous app
Extremely unusable and unintuitive app. First of all it doesn’t support Celsius so it doesn’t match what the thermostat shows. Secondly, setting permanent hold to an infinite setting is technically correct but not very intuitive. Please support the old app until this one improves.
Sucks!
The new app is terrible! Very non intuitive ui. Please bring back the previous version!!
Awful
The new app has awful readability and is a downgrade in design from the previous version which you are forced to abandon. It is extremely hard to read the current temperatures of each thermostat. I wish there was an option to return to the previous version. Why the need to change something that was beautifully designed and worked so well?
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Updates to app with the signature stats
This is a new review after posting my 1 star review. The app has been updated multiple times and I now have working functionality that I had with the signature stat app.
Garbage
If you’re considering floor thermostats go to a different company!!! Run!!!
The old now retired app worked. It was not intuitive but I was able to structure and control all 9 floor thermostats as needed.
This new app is a piece of useless garbage
I can’t change schedules
It’s not easy to reorganize thermostats
The zone control feature - in theory nice - doesn’t work properly
It’s so frustrating that I wish I could throw out all the installed thermostats and go to a different vendor
The old now retired app worked. It was not intuitive but I was able to structure and control all 9 floor thermostats as needed.
This new app is a piece of useless garbage
I can’t change schedules
It’s not easy to reorganize thermostats
The zone control feature - in theory nice - doesn’t work properly
It’s so frustrating that I wish I could throw out all the installed thermostats and go to a different vendor
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Old app way better
This new app is devoid of color. No way to set dark mode. It’s been simplified to a fault.
When setting a new temp, the progress temp above the number is tiny faint red. Older folks have trouble reading and this is impossible.
Where is the old “indefinitely” control as in old app?
When you change apps, ask a person who has vision problems to review it. Please update the app and make changes.
Honestly, you folks should admit a mistake and stop making more adjustments. Just return the old signature app and keep customers happy.
Thank you.
When setting a new temp, the progress temp above the number is tiny faint red. Older folks have trouble reading and this is impossible.
Where is the old “indefinitely” control as in old app?
When you change apps, ask a person who has vision problems to review it. Please update the app and make changes.
Honestly, you folks should admit a mistake and stop making more adjustments. Just return the old signature app and keep customers happy.
Thank you.
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Wanted to like
Wanted to like the new version . I have used the previous Nuheat version for over 10 years. I had 3 zones and seven signature thermostats. Being forced to upgrade to this new conductor version I now suddenly have 53 new thermostats mixed in with my original seven in my thermostat list that I cannot remove. The zones also did not important to the new system. Don’t know if this version was beta tested, but it really doesn’t seem ready for use.
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Awful Forced Update
I'd give this app a 0 star if I could. Before the update yesterday, you had a good app minus the occasional server disconnect issues. Is nearly impossible to figure out the programming and it's now soooooo slow to accept commands. Please fix or give us our prior app back.
The app update is a mess
The old app worked fine. It was designed well for people with one or maybe two thermostats. The new app is a disaster. It’s somehow created 5 different schedules for my own floor. Which is in a zone and home and schedule which are all default. None of which can be deleted. Not sure if they can be edited. This is the worst app update I’ve ever come across. If I didn’t already have the thermostat i definitely wouldn’t buy it. And it’s bad enough that I can see replacing it if they don’t mitigate this disaster.
Why they decided to effectively throw out my existing schedule and create a whole new setting then hide it in 3 different places is beyond me. It’s trash. Dump it. Start over or bring the old app back.
Why they decided to effectively throw out my existing schedule and create a whole new setting then hide it in 3 different places is beyond me. It’s trash. Dump it. Start over or bring the old app back.
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Disaster
Ruined the app with this version, what a DISASTER
Bad for second home
I have a vacation home with multiple heated floors. I went to check that the floors are off in the summer and suddenly the old app wouldn’t work anymore and forced me to install the new one. They said everything was “safely migrated” but one has to be in person to re-add the thermostats to this app. There wasn’t a warning that this app was going away that would have let me prepare the last time o was there, and now I cannot control my heated floors from afar and will literally have to travel to my second home again to reinstall. But of course, it doesn’t seem like I’ll be able to given how many bad reviews there are for install. This is insanely frustrating!
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Why does the wall thermostat not match the app?
I was forced to update to this new app. Now I cannot tell what I am setting the temperature at. The app keeps defaulting to 45 degrees - even after setting to a higher temp. The actual thermostat is not matching the app temperature setting…am I missing something??
Not happy
What in the world did NuHeat do? They just took 100 steps backwards with this app. Extremely disappointing as I just installed another floor. They really need to get this straightened out.
Terrible
I hope their risk management department is seeing these reviews. Half baked software pushed out to HEATING UNITS. Best case scenario the “improved” app has now cost me a bunch more money by turning my heated floors on in the middle of summer. Worst case they get to buy me a new house because they cranked the heat on my floors to 180 degrees and caused a fire. Stay away from this - find a different brand of thermostat that’s competent.
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Non functioning app. Cannot get pass Step 2/3
Forced to run new app, but step 2 of 3 does not present any of my thermostats for selection. Therefore this app is now completely useless to me. Forced from a functional app to one that cannot even configure. zero or negative star rating since I actually lost or have zero functionality now. who t f released this alpha version? somebody should be fired. it's ashamed that incompetent people don't get the pink slip
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