Update
Please fix. It keeps crashing
FRAUDULENT AGENCY!!! STAY AWAY!!!KEEP OUT!!!
I completed a shift last minute for this agency after they advertised to be same day pay. I picked up the next day and drove an hour out and my shift got canceled because they overbooked. My shifts were verified by the company last week and I still haven’t been compensated and they have NO live agents to speak with regarding the issue juts bots! I wish I could give them 0 stars.
Show more
Horrible!
This app is truly useless! Once your documents are finally approved, you find out there’s ONLY crisis prevention Centers! But wait, you won’t even be able to book said facilities because you need to have the CPI institute training. But it doesn’t tell you how to obtain this training! These nursing apps have gone down hill. Why should picking up shifts be so complex when it’s agency work!
Show more
Trash. Complete Garbage
App is trash and has sooo many bugs and the support is even worse. You ask over and over for the same thing and it never gets done. You tell them there is an issue ahead of time and they say we will deal with it later making a constant circle of having to chat with them for help. It’s the worst app for contract shift work by a long shot.
Show more
Discouraging and drawn out process
I’ve began to felt as if this was a scam app controlled by AI or automated messaging. I’ve tried another agency and each of my documents have been verified within 24-48 hours. It’s been nearly 3 weeks everything says pending, not verified. I was told all I needed was a 2nd covid shot then I was good to go. I was strongly against it but got it anyway. Only to be left in pending since Christmas. You can try to contact Customer service. But they will give you the same generic responses with no effort to actually resolve the issue. I truly dislike speaking ill of any company, but these 4.5/5 star rating must have been when it was great. Good luck to whoever read this. Hopefully you will have a better experience than I have with this company.
Show more
CNA
I am very disappointed in how Nurseio handles issues with facilities that lie and make healthcare professionals look bad. This has been incident after incident and in order to protect their 1-2 facilities that they do have is ridiculous. I can only wonder why there are not many facilities using Nurseio
Show more
Not enough area
They don’t cover a lot of states. They don’t have shifts in WA.
They don’t review your info!
I downloaded the app months ago and I did the onboarding process. I was told everything was pending. I forgot I even did this and didn’t check back for literal months. I just hopped on today out of curiosity and everything is still pending. Ridiculous!
RN
I used to get a lot of shifts via Nurseio almost Full time. I traveled all the way to Prescott since I used to get gas money too. The shifts paid about $900 total so it’s worth the drive. I went as far as Yuma and Holbrook. Yes I did communicate and talk to a staffer all the time. Then suddenly, almost overnight I (we) start losing those great shifts. The only shifts I was offered was Psych facilities which was not a good place to work anymore. I had to change agency probably i would say a 2nd tier agency that took all those places that used to “belong” to Nurseio. Now that agency is no longer there ( I won’t mention its name). Nurseio end up offering almost exclusively Psych. I believe it must have been the overall market. Phoenix market became very dry until today. So I end up working in Tucson till today where most of the shifts exist through another agency. It looks like we need another “ Covid “ to revive these agencies. Hope this review helps another fellow nurse. Lmk;). Thanks.
Show more
Response from developer
Hi there! Thanks so much for sharing your experience. We’re glad you found so much value in using NurseIO early on, and we understand how frustrating it can be when shifts suddenly slow down or change in nature. Just to clarify: we’re still very much active in Prescott, Yuma, Holbrook, and the greater Phoenix area! We’ve seen a surge of new HCPs join the platform, which can sometimes make shifts go fast, especially the ones at high-demand facilities. That said, availability often changes week to week, so we definitely recommend checking back frequently in the app. We’d love to see you back on NurseIO when the timing is right. If you have any questions, feel free to reach out to me directly at isabella@nurseio.com. Isabella, Customer Experience Manager, NurseIO
Not responsive.
It’s been over 2 weeks and I’ve yet to verified. The same message shows on the login page showing they’re reviewing it. After 2 weeks I sided and was told it usually takes 2 days. I waited almost 20 min to talk to a real person and was told that they’re not in my area. Yet I was informed by several CNA’s that they’re use this app to pickup shifts. When asked, the person chatting with me stopped responding.
Show more
Response from developer
Hello! My name is Isabella, and I'm the Customer Experience Manager here at NurseIO. First off, I'm very sorry for the wait. It's not the experience we want for our users. If you'd be willing to reach out to me directly via email with your details, I'd like to better understand your situation so I can be of assistance. Thank you! Isabella NurseIO Customer Experience Manager isabella@nurseio.com
Unprofessional
If you want to book shifts in get canceled on in only get 2 hours out of the 4 hours of cancellation fee than book a shift .I know plenty of people who work and didn’t get paid by them.DO NOT download this unprofessional ssa app
Used to be better
I started with Nurseio when they were still Nurses Plus. I used to find so many shifts, in fact I lived off Nurseio shifts for about a year before I got a full time job. Now they offer bottom of the barrel shifts at one specific (HORRIBLE) company in AZ. You used to have staffers on 24/7 with actual local phone numbers. You could always get ahold of someone. Now they just have an 800 number? And you can only talk to people M-F? You book a shift at night because it’s open but there’s no way to actually confirm the facility needs you. Nurseio got big headed and expanded like crazy and now it’s just as bad as Clipboard. I miss when they were just a local agency.
Show more
No Job opportunities
No job ever !
Don’t use
Haven’t paid me for a shift i worked Monday … If the facility ignores them don’t wish for you payment per policy
Not Good
This app has the lowest paying facilities or they are charging a lot. I recommend trying a different one for RN LPN and CNA
Dissatisfied
I can’t pick up shifts, app doesn’t work. Contacted them , no response. My phone company says my iPhone has no issues. It’s there app.
This is ridiculous, can’t get a hold of them. If you get to talk to them and get a shift. I travel almost an hour, shift cancelled and they never told me . The people at place did.
What a disappointment
This is ridiculous, can’t get a hold of them. If you get to talk to them and get a shift. I travel almost an hour, shift cancelled and they never told me . The people at place did.
What a disappointment
Show more
App is awful and buggy
The app just needs to be redesigned. The entire thing is buggy and im having constant issues with it.
Review
I downloaded the app, created an account, and tried logging in five times and so far it hasn’t worked yet.
Horrible
I’ve been onboarding for months now. Agents are unresponsive, not sure why it takes so long to onboard. Then they say they don’t have openings in Ohio but are posting on indeed. I’ve Just been getting the runaround for months.
Please fix bugs
Can someone fix the app so I don’t have to select if I want to receiver notifications or not every time I open the app? I’ve selected yes over 100 times and it still asks me daily. Very frustrating.
