Use this for all my business
This app was never great but it, at the very least, served its purpose. After the latest iOS update, this app is now almost non functional. It throws an error almost every time I open it. It won’t even response to turning the phone sideways without crashing.
What a disappointment. If I could use another app I would. Hands down.
What a disappointment. If I could use another app I would. Hands down.
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You’ve got to do better
For whatever reason this app has not been updated in two years and it shows. It’s difficult to use difficult to playback difficult to even watch. Live feed of your cameras. May end up having to switch our whole system because this isn’t working for us. Basic at best.
working fine
newer version stable , no problem
Hikvision Replacement
This is basically the old Hikvision iVMS-4500 app that is no longer available on the App Store. Looks identical and seems to work the same too plus it has a few added features for PTZ. Works great on iOS 17. Needed this for older Hikvision NVRs, thanks!!
Sometimes works
When it works, I did say when, it is ok. Although it does seem to skip sometimes. However the app stops connecting to my cameras about 4 times a year. It isn’t reliable. When I need to see something the most is usually when I can’t.
DOA
This app has ceased to function. The dealer recommends using LTS Connect instead. Only issue I’ve seen (which no one seems to know about or how to correct) is that the “live stream” on LTS Connect only runs for about 3 minutes then stops. You have to refresh the screen on whatever device you’re looking at the stream on ie iPhone, iPad to start the live stream again. On the NVMS7000 app the stream was always continuous, no refresh needed. If anyone has a solution to this, please post.
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Remote playback and live
Issues loading video especially remote playback
Use LTS connect app
Use LTS Connect app. The NVMS7000 has been discontinued for LTS cameras. I realized this after I stopped receiving motion notifications and contacted the company.
Worked well until
Worked well on my iPhone XR but when I switched to 13 pro it won’t connect. Then it just crapped out on my wife’s phone also and she has Samsung. Reach out to developer months ago and they never responded. Pure garbage and very unprofessional. Would give negative stars if it was an option
Worked OK. Now not at all
Run, don't walk, away from this app and LTS, if you can.
I fear the host company LTS may be failing. Their local dealer went belly up and disappeared. No online help for users, only dealers. After just over four years, I have a system and app abandoned by its manufacturer. Next failure (there have been three before my dealer failed) and I am out of luck. As it is the system works locally, but remote access is completely gone, and the app is pure version 1.0 grade.
I fear the host company LTS may be failing. Their local dealer went belly up and disappeared. No online help for users, only dealers. After just over four years, I have a system and app abandoned by its manufacturer. Next failure (there have been three before my dealer failed) and I am out of luck. As it is the system works locally, but remote access is completely gone, and the app is pure version 1.0 grade.
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App stopped working
One day I couldn’t log in, the page PT cloud wouldn’t load on my iPhone. It did work on my iPad though. Today I tried again still didn’t work. So I have to delete the app and tried to pull it from the cloud. Still not working, so I restarted my phone to try again, no luck.
Thus I tried to contact the app developer but then they simply told me to contact my own security cameras installer. I do think it’s an easy fix and just needed suggestions from their end. They just don’t wanna assist, that’s how I feel. Hence the 3 stars rating.
Thus I tried to contact the app developer but then they simply told me to contact my own security cameras installer. I do think it’s an easy fix and just needed suggestions from their end. They just don’t wanna assist, that’s how I feel. Hence the 3 stars rating.
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Notification Issues
Consistency with notifications is a huge issue for this app. Line crossing and intrusion detection will go out for days or even weeks, and come back randomly. Rebooting the NVR and my modem and wireless router seem to do nothing to correct the issue. I’m not sure if this is an issue with LTS or not, but it really does defeat the purpose of the app if you can’t get timely notifications on your property!!!
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The Notifications are Sometimey
The app works great for the most part. However, there are random occasional pauses in delivery of notifications. Without notice, the notifications will stop coming through for days/weeks. Then just as abruptly as they stopped coming through, they start coming through again. You can still see footage through the app during the break. You just don’t get notice when the sensors are triggered which kind of defeats the purpose of the app for me.
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Love the cameras but have issues
I have a few issues with my cameras , they were working properly but now it says cameras locked and I don’t know how to unlock them also my wife can login to the cameras on her phone she had them before please help I’ve been trying to contact the person who helped me but I haven’t heard from him please help I really need my cameras running
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Pros and cons
Works great for live feed, clear and steady feed, but to watch recordings could be MUCH SIMPLER AND EASIER. It’s frustrating. Also wish the app was available on Apple Watch.
Utter garbage
Don’t waste you time and battery downloading this app “crap”
Works well but..
We’ve used it for years and aside from logging us out periodically I’ve had no complaints. However, in the past several months or so we now have 24 camera images instead of 9. I cannot figure out how to keep the 9 camera feeds we have to show up in the grid. I have to regularly go in and select our camera feeds from 24 options and it will default back to 24 without any prompting. They are also completely out of order. It’s SO FRUSTRATING!!!
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Functions... barely
It works, and isn’t terrible for watching live video, but reviewing old video is a complete exercise in frustration. The interface is unintuitive and gives poor feedback to the user. Obvious things one might want to do, like watch the streams from several different cameras starting at the same time and synced to the same playback speed are completely impossible. If something happens on your property and you don’t know exactly when, be ready to spend hours wrestling with this program trying to find the tape of the event. Also I have not been able to play any of the exported videos at all.
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Terrible customer support.
I have been unable to view my security footage for a over a month now unless in the building in its WiFi.....the reason I have this app so I can keep an eye on things and check footage while I am away. Very disappointed.
3 cause of app
App works fine but it’s confusing at first - you know what I mean if you use it ... takes some time to get use to. But all in all. It serves the purpose. The camera actually works great. No sound otherwise 4 stars
