NYC Pay or Dispute User Reviews

NYC Pay or Dispute
NYC Pay or Dispute
City of New York - Department of Finance

Customer Experience

Positive experience53.4% of reviews
Neutral5.7% of reviews
Negative experience41.0% of reviews

~ Based on 847 written reviews from the US App Store.

What users say

Is NYC Pay or Dispute Safe?

NYC Pay or Dispute appears safe based on user ratings. AppsHunter Safety Score for NYC Pay or Dispute is 95/100.

This assessment is based on 458,865 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.7% of ratings point to a safe experience
1.9% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 422,501 App Store ratings for NYC Pay or Dispute.

Is NYC Pay or Dispute Legit?

NYC Pay or Dispute appears to be a legitimate app. AppsHunter Legitimacy Score for NYC Pay or Dispute is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Refusal to send code

I was not getting the code despite trying multiple times with different devices and browsers

Feeel soooo good 🤥

Good

Unjustified Ticket

I received the summons for not displaying a parking receipt, but in fact had paid for that time via the app. I submitted the evidence after receiving a ticket and it was rejected. I submitted the evidence once again through the appeal method and it was once again rejected without explanation. I was left with no recourse, and out of no choice have now paid for parking via the App and then $65 for the baseless summons. I wish there was someone to talk to and rectify this.
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Photo

I could not upload a photo from my phone.

Something wrong?

Why it said request failed when I search my ticket

Dispute A Ticket

Unable to dispute, getting error 251

Buggy sometimes

Idk if it’s the app owners doing it but it don’t let You summit the disputed ticket sometimes.

Best ever

Fast and secure, easy to use.

Payment

Add Apple Pay to app.

Very good app

😊😊😊

Muy buena

La mejor aplicación para pagar y disputar, tus multas de tránsito

good app

thanks for making this app

Easy to use

Why can’t the DOB be like this for violations

EZPay

NYC Life

Hard to find tickets or edit dispute note

While this app is promising the implementation leaves a lot to be desired.

- it is hard find tickets in the system and there is no clear way to keep track of which tickets are associated with your user account once they are found and added to the system
- the barcode scanner component is very sensitive so a ticket which may have been crumpled or wrinkled because of exposure to rain does not scan reliably
- the surcharges added to anything but bank transfer ($2.70) are much higher than what shop in the area charge and the app does not indicate that until users are at the final stage of the payment at which point they have to cancel the payment and select a different payment method

Very promising idea but very poor user experience.
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Dispute challenges

Please increase the image MB to 15 so a picture can actually be included. Please remove the sms and phone number request so an error is not obtained when an attempt to submit the complaint is completed. Thank you

Cannot pay my ticket amount

I couldn’t even pay what I owe

Easy and efficient

Get a ticket, go on app to pay, in the clear, super easy!! Highly recommend

💨

This app is easy n fast

Angela

Amazing besides a ticket there’s a service fee!! Welcome to New York!