Clumsy APP
Each time you open it a long agreement (who reads it) pops up. Then you have to fill out tons of info. When I put in my SS the answer gets blocked. Very primitive if I may say.
Can’t verify identity
Tried to verify it by PC and here
even called them
this is so annoying!!!
even called them
this is so annoying!!!
Impossible
You can’t even do anything at all
Marioso
Great service
Excelente
Efectivos
Log in issues
Never remembers my password
Then I have to jump through hoops to log in
Logging in is arduous
Then I have to jump through hoops to log in
Logging in is arduous
I AGREE button not working
I downloaded the app. Couldn’t use it, as the “I AGREE” button was grey, and it didn’t let me push it…
NYSOHell
Good luck trying to submit proof of income. If you have no income nor have worked for 2 years, how is a person to show proof of income?!?
Idiotic design
An app whose sole purpose is uploading documents only allows photos to be uploaded. How am I supposed to upload my 120 page tax return, every page of which has been requested?
Señora
Práctico y fácil de usar
Not open
The application does not open with either a password and Face ID
Excellent
Keep up the good work.
Buggy
The App abruptly closes every time I try to upload. It does not work. I’ve tried multiple times. Meanwhile, if I don’t get the documents in by February 15 they will cut off my child’s insurance. They did it before and they will do it again. I am resorting to snail mail.
Response from developer
Thank you for reaching out to us. Please give us a call at 1-855-355-5777 and one of our team members will be able to assist you and help answer any questions you may have.
Broken app
Can’t open app. Have redownloaded a few times, but for two weeks now the app simply doesn’t load
Leaves a lot to be desired
No choice to remain signed in or to use the native security of the device (like a face scan) Fonts are all over the place for size, weight, color Many elements are not fully responsive on smaller phones Unclear how or if this content relates to the web portal Docs submitted via app (and receipt confirmed by email) seem un-viewable to the operators on the phone and continue to trigger notifications re:missing documentation In a time when there are plenty of skilled designers and developers to choose from it seems like the NY state of health team choose the cheapest A shame is not federal and potential target for DOGE
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Hi
Why this App is not open In My cell
NOT WORKING
Everytime I try to open this app. It tells me oops something went wrong wrong. Try back again later I have never been able to open this app. I have downloaded it. I have canceled. It tried to download it again. It’s still will not open. It refuses to open or operate at all. I am on an iPhone. My software is updated. The iOS is updated there. There’s no reason why this shouldn’t open.
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Not download
I was really trying to get this up but it didn’t work for me
Documents and access
My daughter still does not have health insurance due to lack of communication from the provider. Says to upload documents but is not specified what exact documents are needed. When calling to address this issue I’m on hold and being told wrong information.
Terrible
Eh intentado usar esta app para poder facilitarles los documentos al nyhealth pero no abre , y se queda frisada no puedo usarla
