Ocean User Reviews

Customer Experience

Positive experience92.3% of reviews
Neutral3.8% of reviews
Negative experience3.8% of reviews

~ Based on 26 written reviews from the US App Store.

Is Ocean Safe?

Ocean-Friends appears safe based on user ratings. AppsHunter Safety Score for Ocean is 95/100.

This assessment is based on 181 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.8% of ratings point to a safe experience
1.1% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 181 App Store ratings for Ocean.

Is Ocean Legit?

Ocean-Friends appears to be a legitimate app. AppsHunter Legitimacy Score for Ocean is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Just Wow 🤩

If you are looking for an outpatient pediatric therapy clinic EMR, this is it. Period. There is nothing on the market like this and the pricing is very clear. You will not be guessing about add ons or tiers. They are constantly working to improve based on your needs; and they don’t just improve for you, they improve for everyone. Transitioning from one EMR to another takes work, but that makes sense. But it’s worth it with Ocean Friends!
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App

This app has been fantastic for me and my family. We have used it almost every time to check in our daughter, I use it to pay her bills and we chat with her speech therapist all the time. It has made it super easy to keep track of appointments and reschedule when needed.

Response from developer

Hi there, thank you — check-in, payments, messaging and rescheduling are the four things this has to get right, so hearing all of them are working for your family is the best result we could ask for. If any of them ever slip, I'm at Shwet.Khatri@oceanfriends.ai. Thanks, Shwet

Great app!!

Making or changing appointments is so easy as being able to message staff with questions. It’s really helpful being able to view your child’s progress as well as activities to practice at home!

Response from developer

Hi there, thank you! Glad scheduling and messaging are easy, and that the at-home activities are actually getting used — that's the part we most want to be useful. If anything ever gets in your way, I'm at Shwet.Khatri@oceanfriends.ai. Thanks, Shwet

The BEST

This team has the most incredible people I’ve ever met. They take your child’s health and care seriously. They are a team of people who truly care and do all that they can to help. They go above and beyond always. I will forever recommend this amazing place. I’d give it a million stars if i could.

Response from developer

Hi there, thank you for this — I'll make sure your care team hears it, because every word of it is about them. If the app itself is ever in your way, I'm at Shwet.Khatri@oceanfriends.ai. Thanks, Shwet

Caregivers Helpful App

One place to check schedules, especially if you do not have a regular time slot yet. I can easily find times in our schedules to fit in therapy. Great response time and helpful to be ahead several weeks in scheduling. I’m working to unlock doors for my child and therapy has been very good. I am willing to go the extra mile to help my child succeed and this tool is very helpful!
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Response from developer

Hi there, thank you — finding times that actually fit when you don't have a standing slot is exactly what flexible scheduling is for. Glad it's giving you room to be ahead of things. If it ever falls short, I'm at Shwet.Khatri@oceanfriends.ai. Thanks, Shwet

Great app

Love the ocean friends app everything you need in one place check ins, documents, payments, notes, pictures and videos of sessions I love this app and it has been great to use for my child’s care only thing I would suggest is maybe noting which parent check ins or who brought the child to the appointment but overall great app great experience 🙂
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Response from developer

Hi there, thank you — and noting who actually checked a child in is a good idea, especially in households with more than one caregiver. I've passed it on. If there's anything else like that, I'm at Shwet.Khatri@oceanfriends.ai. Thanks, Shwet

The outstanding care given by Carolina Therapy Connection (CTC)

I love the care my daughter has been getting from C.T.C since she got out of the NICU in 2019. I have met some amazing therapist, who treats my child as if she was theirs. I tell anyone who would listen about them and the help their child would receive.

Response from developer

Hi there, thank you for this — I'll make sure the team at Carolina Therapy Connection sees it, because everything you've described here is them. Being treated as if she were their own is about the highest compliment a care team can be paid. If the app itself is ever in your way, I'm at Shwet.Khatri@oceanfriends.ai.

Carolina therapy connection

My son has been going here for almost 2 years now for speech and OT and he has learned so much with the therapists at this location. He loves them all and they’ve all helped him in some kind of way with his development, we thank yall so much!

Response from developer

Hi there, thank you — two years of speech and OT is a long road, and the credit for how far he's come belongs to the therapists at Carolina Therapy Connection. I'll pass this on to them. If the app is ever in your way, I'm at Shwet.Khatri@oceanfriends.ai.

Ocean friends app

The app has been one of my favorite features with Ocean Friends. I love the ability to share moments with families and also message families. This has increased our communication. I also love the ability to take notes and talk to text. This has helped me take notes from anywhere to accommodate my very busy schedule.
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Response from developer

Hi there, thank you — and talk-to-text notes were built exactly for days like that, so it's great to hear it's giving you time back. Glad Moments and family messaging are helping communication too. If anything would save you more time, I'm at Shwet.Khatri@oceanfriends.ai. Thanks, Shwet

Fantastic Place

My son was in need of some help in figuring out his social and emotional delays. He was having some impulse control as well. Butterfly Pediatric Therapy was a godsend helping me navigate through his treatment plan. I'm happy to report he has improved SIGNIFICANTLY and I'm so grateful for early intervention and very thankful for the amazing support we have received here. I highly recommend this place.
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Response from developer

Hi there, thank you for sharing this — I'll make sure the team at Butterfly Pediatric Therapy hears it, since the credit is all theirs. So glad to hear the progress. If the app itself is ever in your way, I'm at Shwet.Khatri@oceanfriends.ai. Thanks, Shwet

Such an easy way to track your child's progress

I love using the Ocean Friends app for my son's therapy appts. The app makes it easy to read session notes, make payments, and message directly with his care team. It's very user-friendly and I'm grateful to have it as a resource!

Response from developer

Hi there, thank you — glad session notes, payments and messaging are all working together the way we intended. If anything ever breaks that chain, I'm at Shwet.Khatri@oceanfriends.ai. Thanks, Shwet

Our clinic loves ocean friends

From the office assistant to billing to the therapists our team appreciates the team behind Ocean Friends and how it has made our job easier so we can focus more on the therapy. Parents have loved how easy it is to get the information they need in one place!

Response from developer

Hi there, thank you — hearing this from the whole team, office and billing included, means a lot, since we built this to get out of everyone's way, not just the therapists'. If anything's ever adding friction instead, I'm at Shwet.Khatri@oceanfriends.ai. Thanks, Shwet

Amazing ❤️

This app is simply amazing and wonderful! It allows you to feel so close to your child throughout their therapies. You don’t miss a single moment because they can share daily photos and videos of everything your child is doing. It gives me total peace of mind knowing my child is safe and doing well.
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Response from developer

Hi there, thank you — peace of mind is exactly what we hoped daily photos and videos would give families, so this means a lot. Not missing a moment is the whole idea. If there's ever anything that gets in the way of that, I'm at Shwet.Khatri@oceanfriends.ai.

Communication is key!

I absolutely love everyone at Flourishing Lives!! I have seen so many changes and my son and how happy he is to go there! I love seeing updates on the app of pictures - and also the staff can get a hold of me instantly with any questions or concerns. ❤️🧩💙

Response from developer

Hi there, thank you — the credit for Flourishing Lives is theirs and I'll pass this along. Seeing your son happy to go is the part that actually matters. Glad the photo updates and being reachable by the staff are earning their keep. Anything you'd change, I'm at Shwet.Khatri@oceanfriends.ai.

Stellar App

The Ocean-Friends app made it so much easier to handle all outstanding items with Feltz. Not only checking in, but also making payments, chatting with therapist, reviewing therapy notes and so much more. The only complaint, if your child has back to back therapies and you leave to run errands because your kid will be there for 2 hours, with the new must be within 300 meters of the building to check in poses an issue with checking in. There needs to be an alternative to this rule if your child is scheduled for multiple therapies in a row.
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Response from developer

Hi there, thank you — and you've put your finger on something. If your child is already in the building for back-to-back sessions, you shouldn't have to be parked outside to check them in for the second one. The radius rule assumes every appointment starts with a drop-off, and yours doesn't. I've passed it on and we're working out how to handle consecutive sessions properly. If you'd like to talk it through, I'm at Shwet.Khatri@oceanfriends.ai. Thanks, Shwet

Wonderful EMR

We’ve been using ocean friends for several months now and are loving so many amazing features… as a private practitioner for over 25 years, this is definitely one of thee most robust EMRs to help me fill in those cancellation slots and also keep track of metrics.

Response from developer

Hi Kim4Kids, thank you — 25 years in private practice makes this one we don't take lightly. Filling cancellation slots was among the harder things to get right, so it's good to know it's paying off. If there's a metric you wish you had, I'm at Shwet.Khatri@oceanfriends.ai.

Great app

the app features allow you to keep record of every appointment and billing statements! appreciate being able to see details in regards to each appointment so that i can share with what we have been working on every week let's me see progress within the app and know that the company working with my child is really helping us
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Response from developer

Being able to see what was worked on each week, and share it, is one of the things we fought hardest to get right — so thank you for calling it out. Billing and appointment detail are getting more room shortly too. Reach me any time at Shwet.Khatri@oceanfriends.ai — Shwet, Ocean Friends

Saves time and easy to use

OF app saves time by allowing me to use it anywhere. I am a mobile therapist and can easily check in a patient when walking up to their house. Most of the time, I use voice to SOAP while walking out or right when I get into the car. If I don’t get notes done then, I love having the option to take my phone into the gym or and do them in between sets while I rest! I love being able to adjust my calendar, message families, check details and goals all from my phone throughout the day and without bringing/using my laptop.
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Response from developer

Hey, this is the most detailed picture anyone's given us of how the app actually gets used, and it's genuinely useful. Voice-to-SOAP walking back to the car is exactly the moment we built it for — notes in the gym between sets is a new one on us. Being able to leave the laptop behind is the goal, so if there's anything still pulling you back to it, I'd really like to know : Shwet.Khatri@oceanfriends.ai — Shwet, Ocean Friends

OceanFriends!

I love the ocean friends app especially the built in wellness tracker. It really makes it easy to record my child’s moods, symptoms, as well as sleeping and eating patterns between appointments. Having everything organized in one place helps me recognize my child’s correlations and patterns as well as keeping and saving these important details in the wellness journal. Amazing App!
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Response from developer

Hi Johnny, thank you. Spotting the correlations is exactly what the tracker was for — logging moods and sleep is one thing, seeing them line up is the point. Glad the journal is earning its keep. If there's something you'd want it to show you, I'm at Shwet.Khatri@oceanfriends.ai.

Love this EMR

Ocean Friends is the most intuitive EMR I have ever used. The app is user friendly for both clinicians and parents. Being able to share moments with families through pictures and videos of the session is one of my favorite features! Customer service is to notch, timely and supportive.

Response from developer

Hi Nature's Path OT, thank you — most intuitive EMR you've used is a high bar, and I'll pass the note about support to the team, who will be glad to hear it. Sharing session pictures and videos with families is our favorite part too. Anything you'd change, I'm at Shwet.Khatri@oceanfriends.ai.