Useless App
I beg you in the name of whatever you believe in don’t use this app you will lose your hard earned money. A word is enough for a wise man. Its gonna take them forever to respond to your question and you won’t get the answer to your question
Response from developer
Hi Opbu1, We understand your concerns and would like to address them. At OhentPay, we take your funds' security seriously. In line with our Terms and Conditions and regulatory obligations, transactions may be subject to review or verification, which can sometimes require additional information and processing time. For support, our team is always available to assist with enquiries and provide the necessary information for each case. Where further review is required, additional time may be needed to provide an appropriate response. Please email support@ohentpay.com with details of the issues with your transaction, and we will review and assist accordingly. Thank you.💙
Convention
The platform states it takes 15mins to 2hours maximum but of recent all my transactions took a minimum of four days to complete. It is not appealing
Fast and efficient
Customer service is swift and efficient even on a weekend and credit is also fast plus this is the first time am giving any type of review online so believe me when i say its a perfect app
Efficient
Very easy and efficient process and the recipient gets the money quickly
Useless app
Please stay away from this guys be warned
Unprofessional
Very unserious crop of amateurs with no respect for the rules and regulations binding them as a fintech by the FCA. High disregard for the law. Similar to GuavaPay. Run before they bolt with your savings
Great support
I had an issue with navigating some aspects of the app. The online support personnel was prompt, knowledgeable and really helpful. I was expecting a delay in response but the entire problem was resolved in less than 3 minutes. Very impressed.
Avoid at all cost
I have used ohent in the past and they were fairly decent, poor customer service and lack of communication. First I couldn’t find my account and then went to customer service and they requested for a bill which I provided and they hold me I can go ahead and find my account to make transfers.
I wasn’t told that upon funding my account that I would have to provide evidence for the funds.
It was not until I funded my account and immediately my money was held until I provide proof of fund. I provided my bank statements and I was told I have to provide a statement showing my transfer which is impossible as bank statements are generated on specific days of the month. Which means I have to go back to my bank to request interim statement which would further delay the entire process. I have asked that my money be returned back to me and they have totally ignore my request saying I must provide bank statements . Which I have already provided and a screenshot of the transaction showing my account number and name.
And also the daily transaction limit is 1 million naira with a fee of 1.99£ pounds which is a sick joke.
This is the most useless service I have ever experienced. Absolute waste of time
I wasn’t told that upon funding my account that I would have to provide evidence for the funds.
It was not until I funded my account and immediately my money was held until I provide proof of fund. I provided my bank statements and I was told I have to provide a statement showing my transfer which is impossible as bank statements are generated on specific days of the month. Which means I have to go back to my bank to request interim statement which would further delay the entire process. I have asked that my money be returned back to me and they have totally ignore my request saying I must provide bank statements . Which I have already provided and a screenshot of the transaction showing my account number and name.
And also the daily transaction limit is 1 million naira with a fee of 1.99£ pounds which is a sick joke.
This is the most useless service I have ever experienced. Absolute waste of time
Show more
Great Customer service
They have wonderful and helpful staffs. Been using this app for 4years now.
Fantastic services
Unbelievable improvement in transaction. Keep it up.
Good app
i dont write reviews but this app actually earned it. fast transfers, good rates
Review
“rates are really good compared to what i was getting from other apps. Tech nerd here, and the UI looks good as well lol”
Review
Using this app was such a nice experience, wish other app could replicate
5 stars, great app
Sent £150 to my mum, she got it same day. Happy with that.
Good app
been using this for like 3 months now, no complaints
Transfers delay
I had a very disappointing experience using this app. A transfer I made was significantly delayed without any clear explanation. This caused inconvenience and concern about where my money was. Customer support was either slow or unhelpful. I expected a much more reliable service. Please improve transfer speed and communication.
Show more
Great service
Excellent.
Good
Fast response from customer service. Thanks Precious
Red flag
This has to one of the most unserious Money transfer app. I believe this is a front for a criminal outfit. Service is outright frustrating practically bordering on fraud. There’s nothing advertised that is true. They are lairs and time wasters. It could literally take them a lifetime to send money which should normally be done in minutes. I strongly suggest that this app should be take down and subject to FCA investigation. The AppStore should also investigate and shut this fraudulent business app down.
Show more
Review
This app is amazing. I can’t believe it took me this long to find it.
