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OhMD HIPAA Compliant Texting

OhMD HIPAA Compliant Texting

Patient Communication Software

12K ratings
112 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • October 17, 2014
  • July 28, 2026

Developer

OhMD, Inc.
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About

This platform streamlines patient communication for medical practices by unifying calls, texts, and web chats into a single inbox. It leverages AI for routine tasks like scheduling and call deflection, with human oversight available for complex interactions. The goal is to reduce staff workload and improve patient access.

✓HIPAA-compliant patient communication
✓Unified inbox for calls, texts, and web chat
✓AI-assisted routine task automation
✓Human takeover of AI conversations
✓Call deflection to text and AI
✓Automated scheduling and requests
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What users say

Summarized from real user reviews of OhMD HIPAA Compliant Texting. Based on 12K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Quick communication with doctors
  • 🔒Secure and HIPAA-compliant
  • 👍Convenient for patients
  • 👍Helpful for doctors to stay in touch with patients

Negative things

  • 🐛Frequent bugs and crashes
  • 🐛Unreliable login and connectivity issues
  • 🔍Lack of notification options and visual cues for unread messages
  • 🤖Subpar typing experience and lack of spell check
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What's New in OhMD HIPAA Compliant Texting

4.28.0

July 28, 2026

OhMD Release Notes — v4.28.0 - Fixed an error that could occur when uploading files larger than 5MB via camera capture, photo library, or file upload.

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User reviews

Most RecentHighest RatedLowest Rated

Doesn’t recognize password

It suddenly logged me off wanting me to sign into a a”test” site. I attempted to use the same password and username I use to get into the web application (as I always have) it states my username or password is incorrect. I deleted and reinstalled the app, same issue. I login into the web application from my phone and the mobile web page is pretty worthless, I can’t get back to all my messages. So I have to get to a laptop to sign into. Not very helpful when you need access at all times.
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LucerophotosLucerophotos

Needs update

It won’t let me type and send anymore with the new iOS. I can only send photos.
Therapy4MomTherapy4Mom

The mobile version hardly ever works

Seems to work okay on the pc, but the mobile version constantly fails to open and loses my messages—so I have to go on the pc to use it. I’m going to try a different service
Average educated laymanAverage educated layman

So glitchy

I wish they would stop coming out with new features and focus on making it actually work first. The mobile app is terrible, constantly redownloading the app to try to get it to work. Very frustrating.
rrrachrayrrrachray

Terrible

Terrible
iceyeyes11iceyeyes11
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User experience

🐞

Reported Bugs

4 issues

Messages disappearing or not syncing properly

Bug

Face ID/biometric login not working consistently

Bug

Stuck notification badges that won't clear

Bug

App crashing on launch after updates

Bug
✨

Requested Features

4 requests

Ability to search message history

Feature

Option to clear/delete old messages

Feature

Improved iPad compatibility

Feature

Customizable notification settings

Feature

FAQ

What does OhMD HIPAA Compliant Texting do?

OhMD is a HIPAA-compliant platform designed to manage patient communications for medical practices. It integrates phone calls, text messages, and web chats into a single, unified inbox, using a combination of AI and human staff to handle inquiries and tasks.

How does OhMD use AI in patient communication?

The platform employs AI to manage routine patient requests such as scheduling appointments, deflecting calls, transcribing voicemails, and answering common questions. This allows staff to focus on more complex patient needs while ensuring efficiency.

Is OhMD HIPAA compliant?

Yes, OhMD is built to be HIPAA-compliant, ensuring that all patient communications handled through the platform meet strict privacy and security regulations required in healthcare.

What are the benefits of using OhMD for a medical practice?

Practices using OhMD can expect to reduce inbound call volume, decrease front desk interruptions, and alleviate staff burnout. It also aims to improve patient access to care and can contribute to practice revenue growth without requiring additional hiring.

Can I use OhMD on different devices?

The description implies a unified system accessible by practice staff, suggesting it's a software solution for the practice rather than a direct patient-facing app. It's designed to be used by the practice's team to manage all incoming patient communications.