OLA User Reviews

Customer Experience

Positive experience43.7% of reviews
Neutral6.3% of reviews
Negative experience50.0% of reviews

~ Based on 174 written reviews from the US App Store.

What users say

Is OLA Safe?

OLA - Online Auction appears safe based on user ratings. AppsHunter Safety Score for OLA is 94/100.

This assessment is based on 7,900 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.4% of ratings point to a safe experience
2.8% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 7,900 App Store ratings for OLA.

Is OLA Legit?

OLA - Online Auction appears to be a legitimate app. AppsHunter Legitimacy Score for OLA is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Addicted

I go here several times a week!

Listed as new - but Broken

Item was listed as new but clearly was used and broken

I’m done

Stuff says new or open box new/good. Sometimes it doesn’t work after you pay $50 plus. It also says new and is dirty and used. I’ve learned my lesson I’m done.

BE AWARE!

There is absolutely no communication with customers. The listings show incorrect pictures, and it leaves me with the feeling that they are scamming people. It would be better to avoid purchasing from them.

Everything is always broken

Literally everything I have bought has always been broken or parts are missing. Doesn’t matter if it says new or like new. Don’t waste your money. Just buy the stuff you want from Amazon.

Bargains Galore

I only started a few weeks ago.
I have obtained great items at a bargain price.
Pleased with all purchases so far. Enjoy the bidding process too.
Good Luck everyone!!!

Not so great!

I was loving this app/store. But I got a wagon that didn’t have the right wheel. I got a mirror that should light up, it doesn’t. I got pool floats, one won’t inflate. None of these were the marking of “needs parts” or anything negative. I don’t think I’ll bother anymore.

Wrong stuff

New to this but I won 2 things and they were not what I thought I won. Why am I getting something different? Are there returns? It’s so fast paced picking up items easily missed it wasn’t what I thought I won

Be aware of what you bid for

I was disappointed with my experience at OLA Auction. The item I purchased was supposed to include a pair, but when I picked it up, only one was in the package. The listing and packaging indicated it should have been a complete set, yet a piece was missing.
Unfortunately, this wasn’t discovered until after I got home, leaving me with an incomplete item that’s essentially unusable. I recommend that OLA Auction verify the contents of items before handing them to customers to avoid situations like this. Buyers should also inspect their purchases carefully before leaving the pickup location.
Show more

Online Experience

Great place to purchase items. And the return policy is fair!

Treasure hunt

You never know what you’ll find. A lot of fun.
Love it.

⭐️⭐️⭐️⭐️⭐️

I love it been using OLA for years

app is trash

App is terrible. Filters never work so you pay them for stuff you’ll never retrieve. Also, be weary of perishable items, as the warehouses are sweatshops and extremely hot. One positive is the good deals (at times), phone support and nice warehouse workers.

Unlocked the key to gatekeeping!

Ola has affordable pricing in a complex economy, customer satisfaction and transparency is key and most appreciated in a corporate world of big box schemes.

So many items are broken returns!

I have stopped buying things on this site for two reasons: the first reasons is I have purchased multiple items and I when I taken them home they do not work especially electronics. The second reason is the hours to pick up are limited and do not work with my schedule.

Best action online

I love this action Ola is the best online store and the people working in this action very nice they are so tired and still smile and everyone of him asked us if we need help thanks everyone

Broken

Not worth it. Ordered a water picture just for it to have a giant crack on the side. Should’ve just order from a regular store

Very Addictive highly affordable

My wife introduced me now we have delete the app so we don’t over spend love it 😂

Love it

Love it. Easy to use. They work with you if you can’t pick up on time/day scheduled. This app has helped me and my family a lot. If you have kids I most definitely recommend this. Just make sure to pay attention to descriptions.

Can now longer bid

I’ve been an avid user of this platform. I really enjoyed being able to get and bid on items at a reasonable price but unfortunately, one day I went to go collect items. I had bid on in one and was charged for and I had found out that bidding capabilities have been disabled due to fraudulent activity. Which was news to me. It may have been because I had to switch the card on file before paying for an item and it didn’t fully go through the first time so it was considered unpaid until I changed my card, but I was able to continue bidding that same day that I had to pay for the unpaid item. It’s very unfortunate so just air on the side of caution don’t get too attached. And when I asked support for help, they said the computer did it so so essentially I could just no longer use your platform rather than them do anything to help me that was the only resolution I got.
Show more