Olarm User Reviews

Olarm
Olarm
Olarm (PTY) Ltd

Top reviews

Ultimate convenience

A convenient and simple way to operate your alarm. Easy to give house guests access by adding them to the app.
Can’t think of anything missing.

Response from developer

Appreciate you taking the time to leave us a review, Rusbed.

Works well but slow

I have used Olarm for a number of years and is generally very good. Lately it has become very slow. Slow to open with biometrics, and slow to open the screen to set alarms

Operations Manager & Home Owner

I find the App easy to use and notifies me immediately when my office or home alarm is activated, security companies are quick to respond and I am easily able to use the times of alarm triggers to watch CCTV from wherever I am to see what has triggered a zone to go off and respond within minutes.

Not working - Fixed by updates

Later updates fixed all the devices that did not show up. It is a pity that support for JVA energizers are dropped in new hardware devices. There are many out there running on old round OLARM 4G PRO devices with special Firmware.

Good app but so disparately needs a dark mode

For an app that normally gets used a lot during the evenings (i.e turning an alarm on or off middle of the night to take your dogs out)it’s actually shocking that no dark mode is available. You are greeted with a light from a thousands suns each time you need to arm or disarm using this app. Come on gents, you’ve just delivered a successful v2 of the app with refreshed UI - surely dark mode should be a priority!
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Features

Honestly great app but seriously why do I have to wait for the previous action to complete and I have to manually disarm everything can you please add a feature that disarms all sections with one click and arm all sections with one click instead of manually clicking every single one

Older app version was better

Ever since they did the app upgrade or re-skin the performance has not been as good

The app has often glitches where the main Home Screen just loads and loads

We had a situation in the middle of the night where we had just armed our house, an alarm was triggered but then we couldn’t disarm for 5 minutes because the app was just unresponsive
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2.5* because it only works half the time

Without a doubt, this is one of the most frustrating apps ever. It serves one purpose - and can’t get it right most of the time. It’s so frustrating that I’m literally looking to change my entire alarm system.

Garbage

First I got locked out of the app and hence my house because I couldn’t change my password without changing my login credentials - catch 22 deadlock.

Now the stupid authentication system logs me out every vokn hour so I never get alerts for alarms or notifications.

I tried to push the panic in an emergency and I had to re-login redo OTP’s and change my password in an emergency situation vokn brilliant brain power in building that feature.

Like when tf is your cyber security on your phone more important than the physical security of your physical house even if a hacker gets into my phone how are they gonna break into my vokn house.

Worst case an invader gets access to my Olarm (by simply searching for my house) and disarms the property while I’m sleeping which I wouldn’t even know because I don’t get alerts after the ‘courtesy’ logout.

Property Access Control > App Access control. Clear disconnect between your system designers and developers.

I would say after OTP verification you should just use the device password to optionally unlock app access, but it’s taken almost four years to get to the app to a usable point. Not sure how long that would take
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New look, old problems

The app received a whole new workover, but functionality wise nothing much changed. Still no shortcut to arm/disarm with Siri etc. even though I was told by Olarm "it is on our roadmap“, more than two years ago

Issue with logging in

What a wonderful app but I’ve recently upgraded to the 17 pro and it keeps logging me out, leaving me to log in each time I open the app… it can be rather frustrating when you’re in a rush.
This is happening to someone else I know also.
Hope it can be fixed

Great

“Limited features” review is wrong. Olarm integrates easily with home assistant and all features can be controlled via HA.

The system is easy to install and the app is adequate for its purpose.

I’ve never had any random logouts. Maybe “limited features” should check his internet coverage.

4 stars for now

I really like your system — it’s reliable and the team behind it is great. That said, it would be even better if there were options to customize different modes. Right now, I often find myself doing a lot of actions manually throughout the day because the only real options available are to fully arm or disarm the alarm.

I understand that it’s possible to bypass certain zones, but in practice this is very tiring — I end up having to open and close them repeatedly throughout the day, which adds up to around 50 button presses daily. This makes the system feel unnecessarily complicated.

If it were possible to program custom modes — for example, creating my own setup instead of only using Sleep or Stay — it would make the experience much smoother and far more practical. At the moment, the biggest issue for me is that I can’t adapt the system to my daily routine, which is quite frustrating.
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Great App

Thanks for a great app. We got training from our security company on usage and features. Makes arming, bypassing, panic, editing and disarming very easy. Love the reminder to set the alarm in case we forget. It’s very useful to be able to nominate an extra user for when we go away and have no connectivity. We are very satisfied. M&M
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No alarm Trigger notifications after app upgrade

I have the previous 2G model Olarm. Since I upgraded to the latest version, I no longer receive push noticiations when the alarm has been triggered. I only receive it when the alarm is switched on/off etc. Also no sound notification. This is a big issue as I am no longer notified of potential criminal activity at my Home.
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Red power icon

In the recent update the app developer just changed the colour of a working AC power icon from green to red. No, explanations offered, no warnings, no faults on any of the systems I monitor, all just showing a red AC icon that used to be green. Loads of panicked running around to avert whatever crisis was causing it, sure, but nothing found except that it’s the same everywhere and in all cases the device’s AC status shows ON.

That’s not great, whether it was just a “meestake”, a quality control oversight, a poorly communicated or even ill-considered plan, it’s rather unprofessional and bad form.
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Update

New version works ok on my newer phone.

PW / biometrics not useful as visotors & children need to arm & disarm. Seems there’s a timeout after which one has to relog in. This should be a user opt out as it can happen when you need quick access.

Also, upgrades dont seem to take old versions of iOS into account, so it allows the update, but then does not work and no obvious way to backroll.
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disappointed with upgrade feature

This new feature where by you have to sign in with biometrics or a password is not great. Kids cant turn alarm off with biometrics which they need to be able to do to access a panic if need and if you unable. And plugging in a password in a panic is NOT possible- especially a kid. Also it’s not safe arriving at a driveway if your biometrics is not activated and you then have to take your focus off your surrounding to input a tricky password. The signing in biometrics or password is all very well a “security” feature but one should be given the option to stay logged in. Most people have easy passwords on phone that it shouldn’t have to then do passwords and password to access a security feature. Also needed to turn alarm off due to an error and couldn’t just grab my husbands phone nearby to deactivate the alarm but had to go to the hunt for mine as he was not around to deactivate and my phone was in after part of the house. Like I say- an option to stay logged in should be provided - and that’s on the person who chooses to stay logged in.
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Fine but new version slow

the new interface upgrade is slow to open up. Biometrics is great, but when trying to open app or deactivate alarm it takes long to log in. Often have to restart app or log in again

Issus with new app

I've been using and installing a lot of Olarm devices since it was released, but the new app is a pain. The sites are listed randomly, so its a headache to get the correct one. The Alarm notifications don't direct you to the site where the alarm is going off when you click on it, and again you will have to ho through the list to find the right one. I manage about 17 sites on my app alone, so if they don't fix this to work properly, I will look at something else very soon. (this is basic functions which worked in te past)
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