Disappointed with US switch from Global
I have been purchasing my Korean skincare exclusively from Olive Young Global for years, and I was deeply disappointed to learn that customers in the U.S. can no longer shop through the Global site.
For many U.S. customers, Olive Young Global provided reliable access to authentic Korean beauty products, including brands and items that are difficult to find elsewhere. We also valued the convenience of shopping from a trusted retailer, even when it meant paying international shipping costs. The selection, promotions, and direct access to products from Korea were important reasons I chose Olive Young over other retailers.
Removing access for U.S. customers not only limits our choices but also risks driving loyal customers to competing platforms that may not offer the same level of trust, product availability, or customer experience. Many of us have developed long-term purchasing habits with Olive Young and would gladly continue supporting the company if access were restored.
I respectfully ask Olive Young to reconsider this decision and explore ways to continue serving U.S. customers through the Global site. Restoring access would preserve an important relationship with a loyal customer base and allow us to keep purchasing the products we love from a retailer we trust.
I have been a committed customer for years, and it is genuinely disappointing to lose a service that has been so valuable and dependable. I hope Olive Young will recognize the strong demand from U.S. customers and reconsider restoring our access.
For many U.S. customers, Olive Young Global provided reliable access to authentic Korean beauty products, including brands and items that are difficult to find elsewhere. We also valued the convenience of shopping from a trusted retailer, even when it meant paying international shipping costs. The selection, promotions, and direct access to products from Korea were important reasons I chose Olive Young over other retailers.
Removing access for U.S. customers not only limits our choices but also risks driving loyal customers to competing platforms that may not offer the same level of trust, product availability, or customer experience. Many of us have developed long-term purchasing habits with Olive Young and would gladly continue supporting the company if access were restored.
I respectfully ask Olive Young to reconsider this decision and explore ways to continue serving U.S. customers through the Global site. Restoring access would preserve an important relationship with a loyal customer base and allow us to keep purchasing the products we love from a retailer we trust.
I have been a committed customer for years, and it is genuinely disappointing to lose a service that has been so valuable and dependable. I hope Olive Young will recognize the strong demand from U.S. customers and reconsider restoring our access.
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I used to love this app(hate the US changes)
I canβt find ANY of the products that I used to order from the app. I am disappointed and will never use this app again. Bye.
The US store is TRASH
I used Olive Young for years but will not be moving forward. Most of my skin care routine is gone from the US store (but still available in their international store) and what remains can easily be bought directly from the manufacturer at a cheaper price.
The biggest loss is Olive Young no longer allowing US customers to buy the Shingmulnara line, which canβt be found elsewhere. I have used that brandβs toner, essence, and sunscreen, every single day for 3 YEARS and now I just have to come up with an entire new skincare routine. I finally had my acne under control using this routine, only for them to do this. Iβve never been so angry with a company.
The biggest loss is Olive Young no longer allowing US customers to buy the Shingmulnara line, which canβt be found elsewhere. I have used that brandβs toner, essence, and sunscreen, every single day for 3 YEARS and now I just have to come up with an entire new skincare routine. I finally had my acne under control using this routine, only for them to do this. Iβve never been so angry with a company.
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So disappointed :(
I was a loyal Gold level shopper and loved the variety and special deals from OY. I was originally excited about the US launch, but was in absolute disbelief when I noticed longer had access to some of my favorite items. I canβt get over how drastically different the shopping experience and limited product availability is through the US shop.
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OY US members get crumbs
I stupidly transferred over to the Olive Young US App and it is a shell of what the OY Global site is. 1 + 1 deals are gone, freebies and fun collabs all gone!! It feels like slop reserved for the US customer market. All the new things theyβre peddling are geared towards the western beauty standard and market. I am not buying Korean beauty products and skin care so I can fit in better with western beauty standards. Kbeauty is so mainstream that OY has abandoned its OG supports for easy, new clout chasers. When the trend dies and suddenly all things βFrenchβ are trending how many people will still be using Korean products?
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