Profit Over Consumers👎🏻👎🏻👎🏻
Honestly, what the hell was the point of creating a separate U.S. platform instead of just keeping Olive Young Global?
It feels like consumers are getting screwed over. Prices are higher, products and promotions are more limited. If the goal was to make things MORE convenient for international customers, you completely missed the point.
People were already willing to pay international shipping and buy directly from Korea. So why create a separate platform just to make everything more expensive and less worthwhile?
And don’t even get me started on sunscreen. Instead of making products more accessible, we’re stuck dealing with ridiculous regulations and a separate selection that makes no sense.
If you can’t make the experience better, don’t “improve” it by making it worse. This honestly feels like a business decision designed to squeeze more money out of consumers rather than actually benefit them.
What a stupid, unnecessary change!
It feels like consumers are getting screwed over. Prices are higher, products and promotions are more limited. If the goal was to make things MORE convenient for international customers, you completely missed the point.
People were already willing to pay international shipping and buy directly from Korea. So why create a separate platform just to make everything more expensive and less worthwhile?
And don’t even get me started on sunscreen. Instead of making products more accessible, we’re stuck dealing with ridiculous regulations and a separate selection that makes no sense.
If you can’t make the experience better, don’t “improve” it by making it worse. This honestly feels like a business decision designed to squeeze more money out of consumers rather than actually benefit them.
What a stupid, unnecessary change!
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OY US Disgusting!
Kick US costumer out from OY global!
Increased price, no refill included
I always got my skincare and cosmetic products from Olive Young, but I’m not going to use it anymore. After launching and switching to Olive Young US, the price has increased significantly as many mentioned here already. Some products which normally came with refills now don’t include refills but the website doesn’t mention it anywhere. I realized it after receiving the product. What frustrated me was that the price was similar when it included refills (when I purchased from Olive Young Global). I was happy to see OY launching in US, but it has been very disappointing experience so far. I’m not going to purchase anything from here.
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Don’t buy from here, OY US sucks
The prices are jacked up while offering very limited items and their return policy is a joke (can’t even return in store) and they only gave me partial refund even though I didn’t even open my items. I lost my entire Global account and I regret it so much.
Buy Your K-Products Elsewhere
Hugest downgrade ever! Not sure what Olive Young was thinking. Not sure whose idea it was to make a transition from global to US. Not sure why we are collaborated with Sephora when Olive Young is already a dominant force in Korea. Not sure why there isn’t an integration we can use global, and have products that can be shipped within the US . Olive Young had years to plan but failed to prepare. Such a sad state of affairs. The US website or app looks like an intern made it. The US website has no cool deals, 1+1, or affordable deals like OY global. I don’t want to buy American products that I can get at Ulta, Sephora, or Target. I want exclusive or cool Korean products. With all these negative reviews and 1.9 stars, Olive Young doesn’t care about loyal customers. I’m not sure even if the developers are sending these honest feedbacks from longtime supporters to their bosses or higher ups. I am so sad nothing has changed from the website or cool deals like they said in their Instagram. Why is everything so much better and customer protected elsewhere. Just bring back OY Global. Just stripped it us from out of nowhere through an email. You can win the battle of gaining new US supporters, but you lost the war from longtime supporters.
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