Very good limited edition makeup! Products only available in Korea!
I know there’s a lot of negative reviews about the app! But after some recent fixes, this is probably the best thing out there. Olive young offers a lot of products that is only available in Korea, and also limited edition! Wait until festivals or sales that goes to 30% or 40% and items and bundles would be cheaper than anywhere else you can get. As someone who reviews makeup and provide organic shots for advertising, the product range here is one of the best. The only downside is, this has fast shipping but after some shipping uses UPS you need to ring the company to get the tracking number locally. Other than that, it’s a dream!
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Bad bad bad U.S. prices
I need my olive young Korea product real from Korea pleaseeee
Doesn’t work in store
It works fine at home but when I go to the store in Pasadena to scan for points it doesn’t work? Even though the service is good…seems weird
☹️
please please allow us back into the Global store…at least let us choose :( i really don’t mind paying more to be able to shop on Global, the US store barely has anything that i want to get. i haven’t ordered in forever when i used to order so much💔💔
Sad
They’ve lost another customer. Very disappointed. Good thing there are other apps like YesStyle where I can get my staples
Bring Back Global!
This is the third site I've used that has switched to a US store. Why!? We don't find non-American stores for American products. America has stores for that already and more than enough. And the up pricing! The coach's items front page, why!? They are not advertising that on the Global site, and $170 toners on the front page? And ones available at well-known stores in America. No, just no! Unless they go back, move on to the next site!
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Give us the old app back
I hate u Sephora I will never forgive u
Shoppin
Really easy purchase something you need too Oliveyoung
Limited products
The US version doesn’t carry all the items that the global version does. Also don’t expect newly released products to be sold on the US version. It sucks and I hope they change
US switch ruined it
ever since global switched to US only, i can’t get some of my favorite items. plus no more 1+1 deals and i can’t see what’s trending in korea…. gotta find somewhere else to buy skincare now
How to alienate your most loyal customers AKA your new business model
Olive Young managed to accomplish something impressive: take a successful international shopping experience with an established, loyal American customer base and make it substantially worse under the guise of expansion.
The entire appeal of Olive Young Global was access to Korean skincare, including brands, products, exclusive sets, and promotions that weren’t readily available in the U.S. Instead of building on that advantage, Olive Young launched a watered-down American storefront with a more limited selection and eliminated our ability to shop through Global.
Who thought this was a good business strategy?
Your existing American customers were already buying from you. We knew your products, appreciated your selection, and were willing to pay for international shipping. You had already earned our business. Then you decided the best way to launch your U.S. operation was to take away the very things that made us customers in the first place.
The most insulting part is that you didn’t even give customers a choice. You could have operated both platforms and allowed customers to decide whether they preferred domestic convenience or access to the broader Korean market. Instead, you forced us into an inferior shopping experience.
You’re apparently betting that mainstream American shoppers will replace the customers who helped establish your brand here. Perhaps they will. But alienating an existing customer base while competitors like StyleKorean and YesStyle offer the selection and value we actually want is an astonishingly shortsighted decision.
I didn’t shop Olive Young because I needed another American beauty retailer. I shopped Olive Young because it was Olive Young Korea.
Congratulations on your U.S. expansion. You’ve successfully convinced me to spend my money elsewhere.
The entire appeal of Olive Young Global was access to Korean skincare, including brands, products, exclusive sets, and promotions that weren’t readily available in the U.S. Instead of building on that advantage, Olive Young launched a watered-down American storefront with a more limited selection and eliminated our ability to shop through Global.
Who thought this was a good business strategy?
Your existing American customers were already buying from you. We knew your products, appreciated your selection, and were willing to pay for international shipping. You had already earned our business. Then you decided the best way to launch your U.S. operation was to take away the very things that made us customers in the first place.
The most insulting part is that you didn’t even give customers a choice. You could have operated both platforms and allowed customers to decide whether they preferred domestic convenience or access to the broader Korean market. Instead, you forced us into an inferior shopping experience.
You’re apparently betting that mainstream American shoppers will replace the customers who helped establish your brand here. Perhaps they will. But alienating an existing customer base while competitors like StyleKorean and YesStyle offer the selection and value we actually want is an astonishingly shortsighted decision.
I didn’t shop Olive Young because I needed another American beauty retailer. I shopped Olive Young because it was Olive Young Korea.
Congratulations on your U.S. expansion. You’ve successfully convinced me to spend my money elsewhere.
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1ヶ月音沙汰なしで結局勝手に返金された
セールの時に買って1ヶ月ほどずっと配送状況が止まっていたので問い合わせしたら3日後、配送不可の商品があったと言われ、返金で対応すると言われました。
セールで安く買っていたのでそのままの値段で返品不可の商品以外を再配送して欲しいと伝えたら、もう１つ配送不可の商品があると言われ、再配送希望なら新しく問い合わせをしろと言われました。
その返信の後すぐに再配達希望という旨の問い合わせを送ったのですが、今確認したところ、配送中だった注文がなかったことになっていて、キャンセルのところにもありませんでした。
もうこのアプリ、サイトは使いません。
セールで安く買っていたのでそのままの値段で返品不可の商品以外を再配送して欲しいと伝えたら、もう１つ配送不可の商品があると言われ、再配送希望なら新しく問い合わせをしろと言われました。
その返信の後すぐに再配達希望という旨の問い合わせを送ったのですが、今確認したところ、配送中だった注文がなかったことになっていて、キャンセルのところにもありませんでした。
もうこのアプリ、サイトは使いません。
Changed for the worse
Ever since olive Young went to US from global they now barely have any selection. You need to let us buy in America what they can buy everywhere else on the global site.
Limited inventory.
Why don’t you offer everything that’s available on the global site?
Bad
I never write app reviews but I did not have olive young app in my phone in a while so decided to download to see what’s new OMG please bing the old one back, this is the price for having olive young in US I guess . ): it’s not worth it . Less products , higher price . The app setup is bad . Not as cool and unique freebies and sets like in Korea. They only have what they have in US not the variety they have in Korea . ):
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Bring back global
The U.S. site is terrible- half the selection and double the price. I just saw today a moisturizer 2-pack on global was $27 but on US site it was $40. Boycotting Olive young for other beauty supply sites!
Profit Over Consumers👎🏻👎🏻👎🏻
Honestly, what the hell was the point of creating a separate U.S. platform instead of just keeping Olive Young Global?
It feels like consumers are getting screwed over. Prices are higher, products and promotions are more limited. If the goal was to make things MORE convenient for international customers, you completely missed the point.
People were already willing to pay international shipping and buy directly from Korea. So why create a separate platform just to make everything more expensive and less worthwhile?
And don’t even get me started on sunscreen. Instead of making products more accessible, we’re stuck dealing with ridiculous regulations and a separate selection that makes no sense.
If you can’t make the experience better, don’t “improve” it by making it worse. This honestly feels like a business decision designed to squeeze more money out of consumers rather than actually benefit them.
What a stupid, unnecessary change!
It feels like consumers are getting screwed over. Prices are higher, products and promotions are more limited. If the goal was to make things MORE convenient for international customers, you completely missed the point.
People were already willing to pay international shipping and buy directly from Korea. So why create a separate platform just to make everything more expensive and less worthwhile?
And don’t even get me started on sunscreen. Instead of making products more accessible, we’re stuck dealing with ridiculous regulations and a separate selection that makes no sense.
If you can’t make the experience better, don’t “improve” it by making it worse. This honestly feels like a business decision designed to squeeze more money out of consumers rather than actually benefit them.
What a stupid, unnecessary change!
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New US Version
Very disappointed in the change. They set limitations on what used to be available to order. They have also changed the ingredients for US buyers. Will now be purchasing from Yes Style.
Thumbs down!
Thumbs down!
OY US Disgusting!
Kick US costumer out from OY global!
Increased price, no refill included
I always got my skincare and cosmetic products from Olive Young, but I’m not going to use it anymore. After launching and switching to Olive Young US, the price has increased significantly as many mentioned here already. Some products which normally came with refills now don’t include refills but the website doesn’t mention it anywhere. I realized it after receiving the product. What frustrated me was that the price was similar when it included refills (when I purchased from Olive Young Global). I was happy to see OY launching in US, but it has been very disappointing experience so far. I’m not going to purchase anything from here.
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