Disappointed with US switch from Global
I have been purchasing my Korean skincare exclusively from Olive Young Global for years, and I was deeply disappointed to learn that customers in the U.S. can no longer shop through the Global site.
For many U.S. customers, Olive Young Global provided reliable access to authentic Korean beauty products, including brands and items that are difficult to find elsewhere. We also valued the convenience of shopping from a trusted retailer, even when it meant paying international shipping costs. The selection, promotions, and direct access to products from Korea were important reasons I chose Olive Young over other retailers.
Removing access for U.S. customers not only limits our choices but also risks driving loyal customers to competing platforms that may not offer the same level of trust, product availability, or customer experience. Many of us have developed long-term purchasing habits with Olive Young and would gladly continue supporting the company if access were restored.
I respectfully ask Olive Young to reconsider this decision and explore ways to continue serving U.S. customers through the Global site. Restoring access would preserve an important relationship with a loyal customer base and allow us to keep purchasing the products we love from a retailer we trust.
I have been a committed customer for years, and it is genuinely disappointing to lose a service that has been so valuable and dependable. I hope Olive Young will recognize the strong demand from U.S. customers and reconsider restoring our access.
For many U.S. customers, Olive Young Global provided reliable access to authentic Korean beauty products, including brands and items that are difficult to find elsewhere. We also valued the convenience of shopping from a trusted retailer, even when it meant paying international shipping costs. The selection, promotions, and direct access to products from Korea were important reasons I chose Olive Young over other retailers.
Removing access for U.S. customers not only limits our choices but also risks driving loyal customers to competing platforms that may not offer the same level of trust, product availability, or customer experience. Many of us have developed long-term purchasing habits with Olive Young and would gladly continue supporting the company if access were restored.
I respectfully ask Olive Young to reconsider this decision and explore ways to continue serving U.S. customers through the Global site. Restoring access would preserve an important relationship with a loyal customer base and allow us to keep purchasing the products we love from a retailer we trust.
I have been a committed customer for years, and it is genuinely disappointing to lose a service that has been so valuable and dependable. I hope Olive Young will recognize the strong demand from U.S. customers and reconsider restoring our access.
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I used to love this app(hate the US changes)
I can’t find ANY of the products that I used to order from the app. I am disappointed and will never use this app again. Bye.
The US store is TRASH
I used Olive Young for years but will not be moving forward. Most of my skin care routine is gone from the US store (but still available in their international store) and what remains can easily be bought directly from the manufacturer at a cheaper price.
The biggest loss is Olive Young no longer allowing US customers to buy the Shingmulnara line, which can’t be found elsewhere. I have used that brand’s toner, essence, and sunscreen, every single day for 3 YEARS and now I just have to come up with an entire new skincare routine. I finally had my acne under control using this routine, only for them to do this. I’ve never been so angry with a company.
The biggest loss is Olive Young no longer allowing US customers to buy the Shingmulnara line, which can’t be found elsewhere. I have used that brand’s toner, essence, and sunscreen, every single day for 3 YEARS and now I just have to come up with an entire new skincare routine. I finally had my acne under control using this routine, only for them to do this. I’ve never been so angry with a company.
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So disappointed :(
I was a loyal Gold level shopper and loved the variety and special deals from OY. I was originally excited about the US launch, but was in absolute disbelief when I noticed longer had access to some of my favorite items. I can’t get over how drastically different the shopping experience and limited product availability is through the US shop.
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OY US members get crumbs
I stupidly transferred over to the Olive Young US App and it is a shell of what the OY Global site is. 1 + 1 deals are gone, freebies and fun collabs all gone!! It feels like slop reserved for the US customer market. All the new things they’re peddling are geared towards the western beauty standard and market. I am not buying Korean beauty products and skin care so I can fit in better with western beauty standards. Kbeauty is so mainstream that OY has abandoned its OG supports for easy, new clout chasers. When the trend dies and suddenly all things “French” are trending how many people will still be using Korean products?
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Worst transition ever
Not being able to buy my favorite products is frustrating. Dumbest business decision ever.
I hate they change to US app of olive young
There app has less items than global. And way more expensive than the Global version. What’s that means. Unbelievable.
Go Back to Global
As a Gold Olive member, I’m so disappointed by the new US app change. US ingredients suck and I will never order K-beauty domestically. This was a mistake on your part to not allow a global app for the US. Please go back to how it was. I will only be using the global website until this changes.
This app useless
I used to order from the Olive Young Global app, but it’s pretty useless. They don’t ship many products to the US. Why even have this app? Ridiculous. 별 하나도 아깝다.
I want olive young global
My olive young global changed automatically to olive young US. Prices are higher and promos are bad now. I deleted the app hoping I can re-download the Korean version, as I read korean. But since I’m in the US, it automatically downloads the US version. I’ll order somewhere else now.
More expensive with less variety
The price for the same product went up just for this app. The price is still affordable in the global app/site. It doesn’t even have the common brands like 3CE?! It’s not fair to have to pay the increased tax, to pay more just because I live in the US and to have less access to brands.
USA is punished lost customer
None of the products I purchased in global are available in the USA website anymore, why is USA being punished with high prices and no good products?
No products, no loyalty
I was a deeply loyal customer who placed dozens of orders and was turning my entire network onto OLIVE YOUNG. Now I can’t get any of the products that I used to buy so I can’t shop here.
Not selling the Korean version of products.
Would give a zero if possible. Being forced to use the US version of the app means we can no longer order many of the items we used to be able to get. The US site can’t sell a lot of the Korean versions of items like sunscreen because they are shipping out of the US now because of the FDA. The global shop is able to sell the original products because they are imported.
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Want the global version back
I’m so sad to lose the opportunity to order from Olive Young Global. I’ve made so many purchases and enjoyed the products and the service a lot. This new US app has 10% assortment of the original store, promotions and sales are not the same and I have no intention to order anything. Please return the global version or make it possible for people in US to order from the global website/app.
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Kicked us off global
I will not be purchasing anything through the US website. The deals are not the same, and now I can’t order any niche Korean skincare products that I used to get from the global website. This is extremely disappointing. Sephora keeps pushing brands that we can easily find here in the US on OY, and it just feels like another Sephora website with some Korean products available. I regret not purchasing all the things that I had in my global OY cart before being kicked off. I HATE SEPHORA.
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Severely disappointed
I have spent thousands of dollars at Olive young prior to the transition and my member status did not transition. The products that I love are no longer available. I have no access to the global site. I am severely disappointed and likely will never use olive young again
لغة عربية وعملة الريال السعودي
نريد منكم اضافة اللغة العربية والعملة السعودية ، السعوديين يحبون الطلب عبر الانترنت
Yea I won’t be shopping here anymore
I am very disappointed that you decided to switch us to the US store and stopped letting us on the global store. There are little to no variety like the global offered. And most of these brands can already be bought here. I won’t be shopping again until you let us choose to continue shopping on Global Olive Young.
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Never using again
Olive young global was the best in upset my point became nothing when my account changed to a us account. I will never shop at olive young again.
