Olive young please fix this!
Im sorry but im really sad and disappointed with this whole change to the US. I’ve placed so many orders with OLIVE young before and this whole shift to the US just completely ruined everything. The deals and bundles I once loved are no longer available. The product I NEED aren’t even on the app anymore and all the points i had didn’t even transfer over once the switch happened. It’s sad to say but I will no longer be using this app I hope that maybe with time all this is fixed and maybe then we’ll all be able to purchase products again. :(
Show more
Response from developer
We are working to introduce more brands and products on an ongoing basis, which will be announced on our website and social media. Thank you for your continued support.
Terrible
I’ve been using Olive Young for around 4 years wayyyy before they got a USA branch and I’m just disappointed in how little variety the USA branch has, a lot of my staple items just aren’t available anymore and I’m at a loss on what to do. It makes no sense why the USA branch would have completely different products. The reason I use Olive Young is for KOREAN products that are mainly just in Korea. All of the products tailored to the USA branch are so mainstream that I can easily get them at my local Ulta, Sephora or just purchase on TikTok shop. Olive young has completely lost their novelty. Such a shame 😔
Show more
Response from developer
We are working to introduce more brands and products on an ongoing basis, which will be announced on our website and social media. Thank you for your continued support.
ミスに対する補償
注文した商品とは違うものが届いたため、再送を依頼したものの、ストアクレジット（次回以降の買い物で使用できるポイント）付与で対応とのこと。ストアクレジットでもいいが、同じ商品を購入するには足りないため、同じ商品を購入できる額のストアクレジットもしくは再送を再度依頼したものの少しストアクレジットが増えただけで、まだ足りず。日本語がうまく伝わっていないのか、こちら側が面倒くさくなって折れるのを待っているのか。ミスが起きた時の対応が悪いと感じました。
Sesh.r
I have installed app today to buy some stuff but the prices r a lot intact in fact I can get the products in w cosmetic store more cheaper then this website u guys need to reduce the prices in AUD so we can buy the products. Even after the sale its showing the extra prices then the actual. Overall website is good but not prices.
Show more
Why mess up a good thing?
Olive Young used to be fantastic. The Global site has a wider selection and tons of unique products. I was initially so excited when they were starting a US store. Unfortunately, US customers can no longer shop the global site. I’m sure this is fine for people who don’t know any better but for anyone who shopped K beauty well before this, the US version feel almost scammy and purely profit driven rather than skin care/beauty driven.
What do I mean? Olive Young US is essentially a re-branded Sephora. There’s nothing unique about it, there are not the exclusive Korean products, and worst of all, we can no longer get authentic Korean sunscreen from them. In fairness, that isn’t entirely their fault in the sense that the USFDA doesn’t have the wide array of recognised sunscreen ingredients Korea does so they reformulated some things for the US market, but that’s also a slap in the face to loyal customers. Why can we no longer shop your global site? This is a joke.
Even worse, the prices are utterly ridiculous compared to what they were. This site is definitely targeting the worst type of American consumerism. Do yourself a favour and use direct Korean sites. Olive Young was great while it lasted, but for a US audience, just consider it dead.
What do I mean? Olive Young US is essentially a re-branded Sephora. There’s nothing unique about it, there are not the exclusive Korean products, and worst of all, we can no longer get authentic Korean sunscreen from them. In fairness, that isn’t entirely their fault in the sense that the USFDA doesn’t have the wide array of recognised sunscreen ingredients Korea does so they reformulated some things for the US market, but that’s also a slap in the face to loyal customers. Why can we no longer shop your global site? This is a joke.
Even worse, the prices are utterly ridiculous compared to what they were. This site is definitely targeting the worst type of American consumerism. Do yourself a favour and use direct Korean sites. Olive Young was great while it lasted, but for a US audience, just consider it dead.
Show more
Response from developer
We will be introducing a wider range of brands and products on an ongoing basis as your experience is our top priority. Please stay tuned via us.oliveyoung.com and/or @oliveyoung_us on Instagram. We greatly appreciate you taking the time to share your thoughts and for your patience.
Why?
So I finally switched over to the US version as its mandatory. When I opened up the app it was very disappointing. Fraction of the products are on here. Some other non Korean beauty products already made their way to the app. If I wanted those products I wouldn’t order them on Olive Young, no offense. Why have such a small amount of Korean products? This change makes no sense at all. Also the entire feel is gone. You can’t see what’s trending in Korea or compare what’s selling more in US. It was a good way to check products out. I may check this app again another time with the hopes of improvement but if it’s still the same I will just delete it and say bye to Olive Young. Very sad experience and extremely disappointing.
Show more
Response from developer
Thank you for sharing your feedback with us. We want to assure you that your experience is our top priority, and we will be introducing a wider range of brands and products on an ongoing basis. We'd love for you to stay tuned via us.oliveyoung.com or @oliveyoung_us on Instagram. Thank you for helping us improve OLIVE YOUNG US.
卡，太卡了
太卡了
Bring back Olive Young Global
As someone who often shopped at Olive Young Global for very specific brands I find it super unsatisfying that we as customers do not get the option to stay as Global. The formulas on the US version are completely different and many of the products which I loved on the Global site are not even available. I personally have not made the switch yet and do not plan to hoping that eventually Global will be available for everyone again! Someone please remind me when we get the original formulas again until then I will not be shopping on the app. 😡
Show more
Response from developer
Thank you for taking the time to share your thoughts with us. We understand that the transition to the US represents a significant shift, and we want to assure you that your experience remains our top priority. Your feedback will be shared with the appropriate teams to improve the shopping experience. Thank you for helping us improve OLIVE YOUNG US.
Pls bring back OY Global
I spend more than 1000 dollars last year in Olive Young Global. But right now, I don’t want to spend one dollar in US version. I already transferred to stylekorean and JOLSE!
Worst thing ever
I used to love shopping for makeup on OY Global because of the huge variety of different brands and products. But now on OY US, there’s only like around 5 products for each brand (and there’s not even a lot of brands available). A lot of the makeup products that I use currently are from OY Global (primarily NAMING.), and now I can no longer repurchase those products. This is genuinely the worst thing ever. I do not understand why the company chose to make this decision. If they had chose to transfer the same options of makeup over to the US app, then I would have had no complaints.
Show more
Response from developer
Thank you for sharing your feedback with us. We want to assure you that your experience is our top priority, and we will be introducing a wider range of brands and products on an ongoing basis. We'd love for you to stay tuned via us.oliveyoung.com or @oliveyoung_us on Instagram. Thank you for helping us improve OLIVE YOUNG US.
Disappointed
Like many others, I’m very disappointed into being forced into the US app. My gold status is gone and half the products I use have vanished. I used to use this app to research products I wanted that weren’t available in the US and now it’s just the same offerings as my local Target. Guess I’ll go back to YesStyle.
Show more
Worse mistake
I left olive young us can’t find the better options then what we used to find globally, and now you sell what we find in Sephora or ulta lol! Tier went down as well! Never again I just gave my money and service reviews to StyleKorean and YesStyle! May take a tad longer but the options and coupons and customer service better!
Show more
What a joke
WE WANT ACTUAL KOREAN PRODUCTS! We do not want US versions of KBeauty. Korean sunscreens are the best, but now we’re forced to buy them with US approved ingredients. Forcing US customers to only use OYUS is such a setback, and absolutely horrible. I’ll be buying KBeauty from other places. Goodbye, Olive Young. So sad.
Show more
Terrible
No more 80% cupon transfer from original account, no deals, no new collaborations, very little selection compared to before, prices increased so much more…deleted app
Lost me as a customer
The US version is awful. i was so shocked and upset after switching over because i was forced to (on the global version it said my shipping address was unavailable). All of the fun amazing things about k beauty were taken away. No more collabs, no extra gifts, no bundles, and the selection was cut nearly in half. I will not shop here again until they change it back.
Show more
App deleted / long time user
Been buying from this company and recommending them to other people for years now. This company sure did make it clear to US buyers that they don’t want your money or your business anymore, and that’s fine, I’m glad they say it out loud, just deleted the app and take my business somewhere else.
just awful
completely removed so many products that are loved in the US and are no longer available, feels completely useless to even use this app anymore.
Global to USA is a huge NOPE
LOVED the global version, and made it to the top purchase tier in less than 6 months. The new US app is awful. The reason I came to OliveYoung was the product selection and the incredible deals. That’s all gone with the new version. Half of the products I loved (and have repurchased at least twice) are not even available now. They’re even selling products from non-Korean brands (like Urban Decay). I can get those anywhere already, and at a better price. I’m honestly so disappointed. I’ll be purchasing from alternative Korean/Global retailers from now on.
Show more
US version
Everything I used to purchase is not in stock in the US version. I actually don’t mind paying more to use the global OY for getting those. Since I don’t know how to switch back from US to global I need to find another way to purchase those products instead of using this app.
Want global site back!!!
I’ve been constantly shopping on the global site for YEARS as many Korean beauty products are more suitable for my hair and skin than my local cosmetics. I missed the excitement every time I unboxed my olive young order shipped from other side of the planet. That has become one of the little joys in my life. And now it’s all gone.
Show more
