Nina’s Favorite
Thank you
Lovin’ It! 🐶💙
Picky eater?
Waiting
My German Shepherd likes her food she has sensitivity to tocopherols so fresh food is our option, she has the lamb and turkey and the chicken we use farmer dog, so we are waiting and watching .
Thank you
Excellent
No way to cancel
SCAM. i hate this company
The packaging is wasteful.
Very high price for DOG FOOD, and I cannot justify spending more on my dog’s food than my own food. I can easily cook it at home.
The app is not user friendly.
They hold the credit card hostage. I was not given an option to delete my credit card.
I was not asked IF I want a subscription, they just scheduled to take a future sum of money automatically out of my account. Bad business practices, I question their integrity
Great food, great customer service
I will mention I feel like there is a little more gristle in the food, in fact one pack of pork had 3 pieces that could have harmed our 6lb dog, one piece was actually sharp. The only way I found this and thank goodness, is because I roll the food into bite size meatballs. Much easier for the flat faces Shih Tzu. Still very happy with Ollie, I just watch for gristle now.
Response from developer
Thank you so much for your continued support and for sharing this feedback. Because we use organ meat and minimally processed ingredients, some natural variation in texture can occur, but pieces that large or sharp are not expected. Please reach out to our U.S.-based team at caninecare@ollie.com with any concerns so we can take a closer look and help make this right. 🐶
Impossible to cancel subscription
Always Dependable
Price
Good, but not for me
I know that I’m feeding them properly based off my research, their weight, health, and their veterinarian.
The app has issues signing in using the application on iPhone.
I want to log into the app. Pick what I want. Pay, and go about my day. While shopping in any grocery app that is what you do, but this app ask for too much information. When purchasing items though any grocery app is not asking me my weight, how active I am and so on.
Ollie needs a, it’s none of our business option. I’ve seen the same issues in other pet food subscription applications.
Get a clear pricing of x amount of dollars per month, how many meals per day that is, and the weight of each meal to give consumers a clear view of what we’re subscribing to.
No I do not want to contact or be contacted by Ollie. Get your program right. Fix your application. I’ll check back in two months to see if you’re worth my money
Response from developer
Thank you for taking the time to share your feedback. We’re sorry to hear about the app sign-in issues you experienced on iPhone, and we're always happy to help troubleshoot any app issues you are having! We do gather information about each pup so we can recommend portions tailored to their unique needs, which is why pricing can vary depending on a dog’s recommended daily portions. However, we can always assist in adjusting those portions or you can do that right from your home page as well 🙂 If you’d ever like support or help adjusting a plan, our US-based Canine Care team is available at caninecare@ollie.com. We'd be thrilled to assist you further 🐾
Worst app functionality
Just got my order
Excellent
Amiri approves
Satisfied all around
Beneficial
Is It True?
Have I FINALLY found a food that she will continue to eat??? I’m thinking…. Ollie could be IT! The One! She has been eating it for almost a week, which is unheard of. Fingers crossed!!!
