Ollie User Reviews

What users say

Top reviews

Nina’s Favorite

Delicious-She eats everything.
Thank you

Lovin’ It! 🐶💙

Our big still growing 170lb puppy Great Dane absolutely LOVES Ollie’s wet food. Very convenient for it to be frozen to ensure that we don’t waste any.

Picky eater?

I have a chihuahua that is a picky eater. I switched to Ollie after hearing about it on the Tooth and Claw podcast. My pup doesn’t leave a drop of this food in his bowl. Thank you Ollie!

Waiting

Asked me about the app I’m trying to figure out I’m not use to these very much.
My German Shepherd likes her food she has sensitivity to tocopherols so fresh food is our option, she has the lamb and turkey and the chicken we use farmer dog, so we are waiting and watching .
Thank you

Excellent

The Best Dog Food 🐶❤️

No way to cancel

You are unable to cancel a subscription through the app. My pet passed away and I’m dealing with enough already and now they’re making it more difficult to stop a subscription in an already stressful time.

SCAM. i hate this company

Bad business practices, I question their integrity
The packaging is wasteful.
Very high price for DOG FOOD, and I cannot justify spending more on my dog’s food than my own food. I can easily cook it at home.
The app is not user friendly.
They hold the credit card hostage. I was not given an option to delete my credit card.
I was not asked IF I want a subscription, they just scheduled to take a future sum of money automatically out of my account. Bad business practices, I question their integrity
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Great food, great customer service

Our dog loves his Ollie food, he has been eating it for about a year now. We’ve had a few delivery problems, but customer service made it right every time! A+++

I will mention I feel like there is a little more gristle in the food, in fact one pack of pork had 3 pieces that could have harmed our 6lb dog, one piece was actually sharp. The only way I found this and thank goodness, is because I roll the food into bite size meatballs. Much easier for the flat faces Shih Tzu. Still very happy with Ollie, I just watch for gristle now.
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Response from developer

Thank you so much for your continued support and for sharing this feedback. Because we use organ meat and minimally processed ingredients, some natural variation in texture can occur, but pieces that large or sharp are not expected. Please reach out to our U.S.-based team at caninecare@ollie.com with any concerns so we can take a closer look and help make this right. 🐶

Impossible to cancel subscription

This company implements every tactic to make sure you can’t cancel or know about your shipment. I hate them

Always Dependable

Love that ordering is simplified and accommodating.

Price

My dog loves it, but prices have increased so much. It’s now going to cost me $300/month. Outrageous!!!

Good, but not for me

Before discounts you’re looking at $182 for 14 meals. Currently I feed two dogs per month at that price. The discounted price for initial delivery is close to what I pay cooking for my dogs daily.
I know that I’m feeding them properly based off my research, their weight, health, and their veterinarian.
The app has issues signing in using the application on iPhone.
I want to log into the app. Pick what I want. Pay, and go about my day. While shopping in any grocery app that is what you do, but this app ask for too much information. When purchasing items though any grocery app is not asking me my weight, how active I am and so on.
Ollie needs a, it’s none of our business option. I’ve seen the same issues in other pet food subscription applications.
Get a clear pricing of x amount of dollars per month, how many meals per day that is, and the weight of each meal to give consumers a clear view of what we’re subscribing to.
No I do not want to contact or be contacted by Ollie. Get your program right. Fix your application. I’ll check back in two months to see if you’re worth my money
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Response from developer

Thank you for taking the time to share your feedback. We’re sorry to hear about the app sign-in issues you experienced on iPhone, and we're always happy to help troubleshoot any app issues you are having! We do gather information about each pup so we can recommend portions tailored to their unique needs, which is why pricing can vary depending on a dog’s recommended daily portions. However, we can always assist in adjusting those portions or you can do that right from your home page as well 🙂 If you’d ever like support or help adjusting a plan, our US-based Canine Care team is available at caninecare@ollie.com. We'd be thrilled to assist you further 🐾

Worst app functionality

The app never works for me and always glitches. Not worth it. Switching to farmers dog.

Just got my order

So far so good beef sticks with sweet potatoes is a yes for my dog! She ate a small portion of the lamb with cranberry. Dog food looks fresh had to smell it first yes!! Ordered March 27th package was delivered April 2nd! Box was really classy got everything they said would come with sample box! Dry ice kept food frozen and fresh. If my baby likes it I will order again and again. Thanks Ollie!!
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Excellent

I just ordered a try out of Ollie and my dog LOVES it! I immediately made another order. It’s pricey but if it gives him appetite then woth it!

Amiri approves

I tried several different things for my picky Pomeranian & I hated everything wouldn’t touch it. He loves Ollie so much that he licks the plate clean I’m so happy I finally found something he loves.

Satisfied all around

My dog does a little dance when the Ollie box comes out. He loves the food. I tried a few other similar products and Ollie looks the most like real food and costs less.

Beneficial

My dog clover has been on Ollie around a year and she looks forward to it every morning. Before she would sprinkle her kibble around her bowl everyday now she looks forward to her meal. I can tell a difference in her coat and she has grown more fur on her belly it definitely has been beneficial for her health.
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Is It True?

I have so often thought I found the answer to my dog refusing to eat. She’d try something for a few days… then decide it wasn’t for her.
Have I FINALLY found a food that she will continue to eat??? I’m thinking…. Ollie could be IT! The One! She has been eating it for almost a week, which is unheard of. Fingers crossed!!!
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New user and it locks up

Just started Ollie and downloaded the app. After several times of trying to download and open it still doesnt get the the login screen opening.