Omnipod 5 App User Reviews

Customer Experience

Positive experience28.9% of reviews
Neutral16.5% of reviews
Negative experience54.6% of reviews

~ Based on 522 written reviews from the US App Store.

What users say

Is Omnipod 5 App Safe?

Omnipod 5 App appears mostly safe based on user ratings. AppsHunter Safety Score for Omnipod 5 App is 70/100.

This assessment is based on 1,488 user ratings, with an App Store average of 3.5/5.

Safety Analysis

61.0% of ratings point to a safe experience
12.3% of ratings suggest some concerns
26.7% of ratings point to a risky experience

~ Based on 993 App Store ratings for Omnipod 5 App.

Is Omnipod 5 App Legit?

Omnipod 5 App appears to be a legitimate app. AppsHunter Legitimacy Score for Omnipod 5 App is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

storage issue

Why does the app self destruct and force a pod change when phone storage is out?? There has to be a better way. You know the way the iPhone camera app doesn’t let you take photos until you clear enough storage? Maybe something like that instead. Also if that’s REALLY necessary why not have the account save the settings for the pump since I’m already forced to link an account instead of having to redo it every time.
Show more

Needs a lot of fixing

2 of the most annoying problems is constantly having to open the app with Face ID even when the phone is unlocked and second is the app randomly crashed and you have to delete and redownload. Happened to me at night and I just wanted to put another omnipod in but no I had to watch a whole 5 minute video and put back all my settings in for me to do that.
Adding on now, they still haven’t added omnipod for the iPhone 17
Show more

Fix Dexcom G7 Connection

Omnipod app consistently fails to get BG readings from the G7, while the Dexcom app (using the same Bluetooth connection) has no issues at all. Clearly an app/software issue that renders automatic controls useless. No excuses, this failure is causing real world harm, with blood glucose unable to be regulated automatically during periods like sleep.
Show more

Do not Uninstall the app or have to switch phones

You will have to completely restart your profile and put all the information back in as it doesn’t have a save for your profile information so even if you just uninstall the app to try to fix a problem, you’ll have to rewatch the stupid video and you will have to reset your profile numbers completely which is just overly complicated enough that you’ll probably have to call your doctor for the information you need dear creators, make it so you can save your profile or transfer it to a different device it is 2026. I should be able to save every bit of information and transfer it to a new phone if I want to.
Show more

Terrible for Diabetes Management

I’ve been managing my diabetes since I was 7 years old and this has been the worst system I have ever had the misfortune of using. It has made diabetes very hard to manage, and more of an inconvenience than ever. It regularly has fatal errors, I’ve had to reinstall the app and I have lost all of my insulin settings multiple times, numbers and settings that have taken years to figure out. It offers very little control over management, and my A1C is much higher since using the system.
Show more

Your app is genuinely buns

Never in my 13 years of being diabetic did my omnipod meter fail me this app frequently says there's extra pods activated around me when there is not I have to leave my house just to get my pods to prime so I can stay alive

Please add a fat/carb delayoption

The automatic mode is super awesome however if my food has certain amount of fat I need to adjust the split dose/extended bolus. This is crucial to avoid spikes/drops. Add someway we can get this option in automatic mode where it can account for fat or a delay

Latest update is slow

The latest update for this app has slowed the app down considerably. It’s becoming a real pain to use. More comm issues with pods too.

Don’t bother if you have Free Style Libre

I really wish that they would update this app to use the freestyle Libre 2 sensors on iPhone. It really sucks carrying around the other om pod controller.

It’s great but.

Would be a 4 star or a five star if it would only quit with the face id stuff cause I have now also experienced family or other people who need to help me be unable to help me DUE TO THE FACE ID it needs to go, Apple has it you can lock any app with Face ID you don’t need to put it in place already. Thank you.
Show more

Killer app

My pump malfunctioning on vacation while being out of country really helped me! Had to delete the app entirely and reinstall and do the tutorial all over again! Great job making life easier!

Difficult to upgrade phone

I recently upgraded my phone expecting the Omnipod basal and bolos settings to be transferred with the rest of the phone data, but it was not. This makes it dangerous and can be life threatening if those values are not saved elsewhere. This should be a simple software update Omnipod developers should implement.
Show more

Good

I’m nine years old and just got my pod and I have to say that it hurts a little. My mom has had her pod for 16 years now and she still hasn’t changed to a different cumpuny. But I think they should add a cuculater.

One major downside !

If you’re a tech savvy person who always updates your firmware/software on iOS, this app sucks because you can only use this app with whatever iOS version they have comparable. Like why is that even a thing ? My Dexcom can run on iOS 27 beta versions fine with no issue, but this app says my software or iOS version isn’t compatable, I had to downgrade my iOS version just to be able to use this app again. Why can’t I use any iOS version like literally all other apps ? It only uses Bluetooth to communicate with my G7 and I manually enter my carbs and glucose from my G7 I don’t see the incompatibility. I’m scared to even update my iOS version even with official updates from Apple I shouldn’t be afraid to do that, developers please fix this issue, plenty of users have this issue not just me.
Show more

Want to use with watch

I love the fluidness of the app but I don’t like having to use my phone to dose all the time when I am trying to not use it, when the watch app for Dexcom came out I saw it as a opportunity to not use my phone. Otherwise the app is good. I would also like to extend blouses in automatic mode.

Excellent way to stay healthy

My A1c was 10.7 absolutely awful than this app appeared made things so much simpler change my life down to a 6.1 and just three months. Who forgets the phone right, but that little black box is easy to forget also availability and ease to set up alarms and reminders all in one place absolutely amazing.
Show more

Basal programs aren’t saved to your user account

I have recently switched from android to iOS hoping that my basal program would be saved to my account but to my horror when I signed in, I had to redo everything from scratch. And it doesn’t help that I struggle managing my diabetes specifically the calculation stuff.

it’s annoying

It’s just been a huge issue for me for the past two years

Hiding Data

What moron on the app development team thought it was a good idea to hide data on the main screen? The recent changes are unwelcome. At the very least, end users should have the preference option to see all the data. This latest update is another example of unnecessarily screwing with a great user interface and turning it into a mediocre one.
Show more

It will not let me delete and reinstall only remove

My son uses his phone for his insulin pump and 2 days ago he got your pod is no longer connected to the app