OMRON connect US/CAN/EMEA Reviews: Is It Legit?

Customer Experience

Positive experience15.4% of reviews
Neutral14.3% of reviews
Negative experience70.3% of reviews

~ Based on 2,094 written reviews from the US App Store.

What users say about OMRON connect US/CAN/EMEA

Is OMRON connect US/CAN/EMEA Safe?

OMRON connect US/CAN/EMEA appears safe based on user ratings. AppsHunter Safety Score for OMRON connect US/CAN/EMEA is 93/100.

This assessment is based on 104,594 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.4% of ratings point to a safe experience
3.0% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 104,356 App Store ratings for OMRON connect US/CAN/EMEA.

Is OMRON connect US/CAN/EMEA Legit?

OMRON connect US/CAN/EMEA appears to be a legitimate app. AppsHunter Legitimacy Score for OMRON connect US/CAN/EMEA is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good app except login function

Generally it works well but with the redesign I have to re-enter my username and password every time I access the app even though face id is enabled. This is annoying but otherwise the app works.

Great App; Please fix export!

Great application overall to track AM/PM BP readings as well as daily weight. The only thing preventing five stars is that the export feature is not working. Please fix so my history can be shared vis csv or pdf file with my physician.

Report function no good

Using this app so I can print a report for my doctor. More than 1/2 the readings in my history don’t appear in any one of the report formats. Recent app update made no difference. No confidence in the data. Useless information.

Frustrated customer

For years I used Omron devices and uploaded data to Omron app. Then, it suddenly stopped working and I could not login anymore.
I do not want to go to Walgreens’ equipments, but if I cannot used my Omron, it seems it will be the only way

Login issues

Great app! Syncs with Apple Health easily. Easy to read and understand. Tracks accurately. Only downside is that every interaction with the app, especially push notifications, takes me to the login screen. As I have Face ID enabled, this is a frustrating experience. Force closing then reopening the app will make Face ID work but it could be a much smoother flow.
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Horrible app

Buyer beware, I bought this for the long-term tracking and graphing features. The app has become so terribly slow and everything now requires 4-5 clicks just to get to any data/graphs. The sync feature is unreliable and frustrating. This started with an update a little over a year ago and it’s clear they aren’t doing anything to fix it. I’d try a different brand.
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Misleading app interface & premium upgrade prompts for non-EKG monitors

I am very disappointed with how the OMRON connect app handles device compatibility and its Premium subscription prompts. During initial setup, the app requires you to select and pair your exact blood pressure monitor model, meaning the software knows precisely which hardware you own. Despite having a standard IntelliSense monitor without EKG electrodes, the app prominently displays EKG features and promotes them as part of the paid Premium tier.
Because the app already knows my exact model number, it should tailor the interface and upgrade offers to reflect what my machine can actually do. Promoting EKG functionality to users whose paired hardware physically cannot perform an EKG is misleading and creates false expectations—especially when asking users to pay for a subscription.
At a minimum, the app should filter out hardware-dependent features that are incompatible with the user's registered device, or display a clear notice explaining that separate EKG-capable hardware is required before prompting an upgrade. I hope OMRON updates the app to provide transparent, device-specific features so customers aren't misled into paying for tools they cannot use. If there was a star for zero, I would’ve selected it.
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Cloud Opt-Out Broken

I have contacted Omron multiple times over the last couple weeks and finally stumbled on a work-around for my issue but the cause of the problem has not been fixed. Settings/Consent/Cloud Opt-Out unchecked should mean I want my data transferred to the Omron Cloud to generate reports. However, in my case, in order to transfer data, I have to X the box on, wait, and then remove the X. Then it will transfer data from my phone to Omron. Help desk doesn’t get it. Disappointing!!!
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Terrible app

Lots of issues with this app but the most annoying one is every time you update the app you get logged out.

Very poor design and layout of data

The y axis on the graph views are pointless. For example the weight range is 5 stone either side of current weight meaning the graph is always a straight line. No one’s weight fluctuates by 10 stone. Zero thought or testing obviously. Additionally the history only shows BMI so you can’t even see the data.
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Won’t automatically connect

I’ve tried everything I can find, but this version of the app will not automatically connect to my BP786N and record readings. There is no “sync automatically” option I can locate. No problem with the former version of the app.

Requires Account

Synchronizing to Omron's backend is a nice feature to have available. It is unacceptable as a forced condition of use. That makes this app useless to me.

Hardware (BP7150) itself is good, mostly easy-to-use, doesn't squeeze unnecessarily hard, is close to matching readings in clinic.

Five stars for hardware, negative stars for app.
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Update destroyed my data

Your latest update deleted ALL of my history for the last six months. Not cool! I needed that for my Cardiologist. Can it be retrieved‽ I’ve lived it up to this point.

Update November 2026…your update did this again! Last time the data came back and it better come back this time. It’s ridiculous to have your updates delete history!
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Excellent App

I have this app installed on my iPad, and it’s synced to my Omron ‘Platinum’ Blood Pressure Monitor, which is an excellent monitor.
I really appreciate how this app keeps a complete history of my blood pressure readings. It allows me to view the history of each individual reading, or view an average of all the combined readings. It also allows me to view the readings on a graph, so that I can see an image of the fluctuations. It’s a great tool to have, to better see what’s actually going on with my blood pressure. The app is easy to use, and was easy to sync to my monitor.
One suggestion of importance: Please read up on the proper way to take your blood pressure with your monitor, as improperly using the monitor can give you inaccurate readings, which are not of much benefit.
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Device not recognising

Can’t recognise through Bluetooth or find model used to work before reinstalling the app

Locks up and cant see detail, can’t add manual readings

While syncing might be improved, the app locks up a lot - making it unusable. The best part of app was the ability to read measurement history in a list. Now the default is a chart - no way for user to change to measurement list display. Now it wont allow manual temperature readings to be entered

Charts don’t update

Doesn’t really feel like a native iOS app the navigation is also poor and the blood pressure charts don’t seem to update at least in realtime maybe they sync updates daily but it’s not 1995 I take 3 readings and it only ads the highest one.

The hiistory has about 6 entries vs the list

still waiting for 6 months for them to fix charts

Now it’s sending me new notifications which are not new dumb app
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Response from developer

We are sorry to hear you are experiencing this issue. Please reach out to our support team so that we can better understand the problem and work toward a resolution. Support contact for the USA and Canada: +1-800-634-4350 / omronhealthcaresupport@omron.com Support contact for EMEA: healthcare-dataservices@omron.com

Was fast, then slow, now fast

A recent update changed the UI in the blood pressure measurement screen. The information hierarchy design is too busy for my liking. I enjoyed it in the previous update. When they made the UI update logging notes for each blood pressure measurement took several seconds to do any click action. It was infuriating. Now as of today it’s back to being fast and responsive. But please improve the UI or put it back to the previous UI.
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Please reinstate “See all measurements” and improve the graphs (they used to be much better).

The recent “update” means that I can longer see my weight in st lb, BMI, body fat, skeletal muscle in one place (history - see all measurements). It was a really useful way of scanning data backwards but I can only now see weight (in metric) and BMI, the top bar has gone. Also, the graphs remain of very poor quality. The bluetooth connection to devices now works well.
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Have to close app to use Face ID

I have to close the app then reopen it to login using Face ID. Otherwise fine. Thanks.