Phelix
This app is SLOW, loads too much.. i been late so many times as it is slagging and buffering.. am very disappointed
Rubbish
Rubbish and drains battery
Pronlem with new Update
This app sometimes takes a long time to open. With the new update, the Face ID option has been moved to the very bottom, and it’s hard to tap without first minimising the PIN number keypad. The Face ID icon is also very small and often needs 3–4 taps before it works. Previously, Face ID worked well I could just open the app and it would unlock automatically, but now it’s not working as smoothly.
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Features
You can’t upload pictures for supporting evidence etc, there’s no feature for it
Can’t work with no signal
Can’t work with no signal
Need improvement
There are still more areas need improvement such as ability to edit report after submission. Unlike other apps, It’s very difficult to edit or correct mistakes with your app.
Need to improve on the total cumulative hours per month
The app is easy to use. There is a need for creating a provision for one to access his or her total cumulative hours per month. Daily total hours summary as well as weekly are very important to me.
Rubbish
Rubbish and drains battery
Rubbish if you are a client
No facility for client login. Have to go via internet for family login.
Once you are in you can not see carer notes. This does not facilitate notes being left with client. This does not comply with the Care Act 2014/19.
Numerous emails sent with no response.
Software is a glorified excel spreadsheet.
Once you are in you can not see carer notes. This does not facilitate notes being left with client. This does not comply with the Care Act 2014/19.
Numerous emails sent with no response.
Software is a glorified excel spreadsheet.
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Zero
Always asking location on , it’s take your all phone battery drain in 2-3 hours , 24/7 using always your location , must have to consider about location while open app using location ok but why always , it’s bad effect on mobile battery or provide your on mobile phone for use this app. Thanks
Ads
Since the last update on IOS this app has been awful.
No connection or poor connection at best.
Log in then 10 mins later tells you your late.
Disappearing notes.
And unexpected log outs.
At the moment on my iPhone 14 pro max running IOS 17 this app is useless.
No connection or poor connection at best.
Log in then 10 mins later tells you your late.
Disappearing notes.
And unexpected log outs.
At the moment on my iPhone 14 pro max running IOS 17 this app is useless.
Logging me out
The app is fully logging me out which makes life really difficult and also new update is not providing the details on the scheduled hours of clients. Really annoyed
Poor connection unable to process request
This app is really good but with the recent update, though it’s much easier to login with the pin, when I use the Face ID option, I keep getting “Poor connection unable to process request 2”. I have an active 5g and also use a Wi-Fi.
Bugs
In new update there is lot of bugs can for iphone user
Keeps logging me out
Since update app is terrible fully logs me out during my shift
Not working
After last update the app is totally useless and doesn't work. Message "poor connection" keep on popping up tho my connection is either 5g or WiFi. Please do something about it
Expecting Some New Features
This app was updated long time ago but we the users need some advanced features with new style.
So please update the app once again.
So please update the app once again.
Note issue
I can’t write note on the app. It’s not showing the keyboard. Please fix issue
Not working in iPhone 14 pro max
Not showing clients details
Not showing visits
Not working in iPhone 14 pro max
Please fix it…
Thanks
Not showing visits
Not working in iPhone 14 pro max
Please fix it…
Thanks
Mileage coverage every day
There should be data how many miles are user is going to cover according to rota. So that user can check milage coverage. And can check how miles he covered that day. Its not difficult task so please embed it asap. Thanks
Not too happy
I had this app on my from October. I am able to login but that was it. The app doesn’t allow me to view anything it will automatically log me out. I just deleted it and downloaded it back again I am able to login and I can see all the new features. How ever I am not able to see my rota for the next day. Again the app logs me out again. I have iPhone 8 could this be the problem. Until this is sorted out I can use the app for my job. Please fix the bug.
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