Fraud service
Most disgusting service. Driver kept me awaiting for 55mins yet didn’t arrive. When I asked for refund customer care lady said driver has already arrived but she was lying. In reality the driver didn’t even know how to see the location. I talked to customer service she was so rude, when I called old her about my condition, she said no refund will be given, I told her that the driver was not here but she was not ready to listen and she even said that she doesn’t care, we can do whatever we want. When I told her that I can even Video call her and give her proof that driver was not here, She replied that she was not concerned, and told we should take care of our matter by ourselves. Then again I tried to call her, but she didn’t respond. After 50 mins, the driver called and said he was at the wrong terminal and was coming so I was waiting. Again I tried to call the customer lady to tell her that it was her driver’s mistake, but even after so many calls she didn’t respond. Then after 1 hr and 5 mins, I called uber driver and he came, and when I was ready to go, the one way driver came. So in conclusion, it was a horrible experience, never book oneway cab, they will take your money and wont refund and will not even respond to your calls and their drivers doesn’t even know how to see the location.
Im really really tired, it was a long journey, and this cab service made it more worst. I suggest strongly to go for uber, but never book oneway cab. One way cab is fraud, its a looting business.
Im really really tired, it was a long journey, and this cab service made it more worst. I suggest strongly to go for uber, but never book oneway cab. One way cab is fraud, its a looting business.
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OCOneway cab
Reliable, Affordable, and Outstanding Service!
Had a fantastic experience with Onewaycab! The booking process was seamless, and the driver arrived right on time while being extremely polite and professional. Customer support was very helpful, and their fares are easily the most reasonable and budget-friendly I've come across. Highly recommended!
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IIamjustyou
Reliable, Punctual & Hassle-Free
I’ve used their one-way cab service several times recently, and the experience has consistently been very good. The cabs arrive on time, the service is reliable, and the overall booking and travel experience is smooth and hassle-free.
I also appreciate that their fares are budget-friendly, making the service a great value for money. Their 24/7 customer support is helpful whenever assistance is needed. Based on my repeated experience, I’m very satisfied with the service and would definitely recommend them to anyone looking for an affordable and reliable one-way cab service.
I also appreciate that their fares are budget-friendly, making the service a great value for money. Their 24/7 customer support is helpful whenever assistance is needed. Based on my repeated experience, I’m very satisfied with the service and would definitely recommend them to anyone looking for an affordable and reliable one-way cab service.
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SNSUMAN NAIDUU
Pathetic service and no customer service
I'd like to share my experience from my first use of OneWayCab. I was very disappointed with the driver.
I booked your service based on a recommendation, expecting better service than Uber for a night ride between Mumbai airport and Pune. I specifically wanted to avoid a sleepy driver — and that's exactly what I got, despite paying extra for this service.
The poor service started right at pickup: the driver left the airport with an empty fuel tank, forcing us to wait 20 minutes in Navi Mumbai to fill up on CNG. Not a great start.
Worse, the driver was genuinely dangerous. He was visibly sleepy for most of the trip, driving at around 50-60 km/h (sometimes less) on a highway with a 100 km/h limit, constantly drifting into the right lane, and swerving between lanes every couple of minutes. It was frightening and deeply frustrating.
I would not recommend this app, as it doesn't seem to ensure drivers are fit and alert for outstation trips. The driver did not offer to stop for drinks or restroom breaks, but only pulled over at dirty, poorly maintained spots — and even then, only for his own needs or to buy an energy drink.
On top of that the customer service never answers on WhatsApp, no proper feedback form after the ride and the online chat on the app doesn’t work well.
I booked your service based on a recommendation, expecting better service than Uber for a night ride between Mumbai airport and Pune. I specifically wanted to avoid a sleepy driver — and that's exactly what I got, despite paying extra for this service.
The poor service started right at pickup: the driver left the airport with an empty fuel tank, forcing us to wait 20 minutes in Navi Mumbai to fill up on CNG. Not a great start.
Worse, the driver was genuinely dangerous. He was visibly sleepy for most of the trip, driving at around 50-60 km/h (sometimes less) on a highway with a 100 km/h limit, constantly drifting into the right lane, and swerving between lanes every couple of minutes. It was frightening and deeply frustrating.
I would not recommend this app, as it doesn't seem to ensure drivers are fit and alert for outstation trips. The driver did not offer to stop for drinks or restroom breaks, but only pulled over at dirty, poorly maintained spots — and even then, only for his own needs or to buy an energy drink.
On top of that the customer service never answers on WhatsApp, no proper feedback form after the ride and the online chat on the app doesn’t work well.
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Ppseudocs
Extremely Disappointing Booking Experience and Unfair Cancellation Charges
I am extremely disappointed with the booking experience. After booking the intercity ride, I found out that the vehicle was CNG and that the luggage allowance was limited to just one bag. I immediately contacted customer support—within 45 minutes of making the booking—to request an upgrade to a more suitable car.
Unfortunately, the app does not provide any option to upgrade the vehicle. The support representative simply suggested that I cancel the existing booking and make a new booking. The ridiculous part is that I would then have to pay a cancellation fee for something that could easily have been resolved by allowing a vehicle upgrade.
This is an intercity ride scheduled for the next day, and I contacted support well in advance. Yet, instead of helping with a simple vehicle upgrade, I am being asked to cancel and incur a cancellation charge.
This is extremely poor customer service and an unnecessarily rigid booking system. Customers should not be penalized for requesting a reasonable change shortly after booking, especially when the journey is still the next day.
Very unsatisfactory experience. The upgrade option should be available in the app, and customers should not be forced to pay a cancellation fee simply because the required vehicle type cannot be changed.
Unfortunately, the app does not provide any option to upgrade the vehicle. The support representative simply suggested that I cancel the existing booking and make a new booking. The ridiculous part is that I would then have to pay a cancellation fee for something that could easily have been resolved by allowing a vehicle upgrade.
This is an intercity ride scheduled for the next day, and I contacted support well in advance. Yet, instead of helping with a simple vehicle upgrade, I am being asked to cancel and incur a cancellation charge.
This is extremely poor customer service and an unnecessarily rigid booking system. Customers should not be penalized for requesting a reasonable change shortly after booking, especially when the journey is still the next day.
Very unsatisfactory experience. The upgrade option should be available in the app, and customers should not be forced to pay a cancellation fee simply because the required vehicle type cannot be changed.
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DKDr. Ketan
