Fraud service
Most disgusting service. Driver kept me awaiting for 55mins yet didn’t arrive. When I asked for refund customer care lady said driver has already arrived but she was lying. In reality the driver didn’t even know how to see the location. I talked to customer service she was so rude, when I called old her about my condition, she said no refund will be given, I told her that the driver was not here but she was not ready to listen and she even said that she doesn’t care, we can do whatever we want. When I told her that I can even Video call her and give her proof that driver was not here, She replied that she was not concerned, and told we should take care of our matter by ourselves. Then again I tried to call her, but she didn’t respond. After 50 mins, the driver called and said he was at the wrong terminal and was coming so I was waiting. Again I tried to call the customer lady to tell her that it was her driver’s mistake, but even after so many calls she didn’t respond. Then after 1 hr and 5 mins, I called uber driver and he came, and when I was ready to go, the one way driver came. So in conclusion, it was a horrible experience, never book oneway cab, they will take your money and wont refund and will not even respond to your calls and their drivers doesn’t even know how to see the location.
Im really really tired, it was a long journey, and this cab service made it more worst. I suggest strongly to go for uber, but never book oneway cab. One way cab is fraud, its a looting business.
Im really really tired, it was a long journey, and this cab service made it more worst. I suggest strongly to go for uber, but never book oneway cab. One way cab is fraud, its a looting business.
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Reliable, Affordable, and Outstanding Service!
Had a fantastic experience with Onewaycab! The booking process was seamless, and the driver arrived right on time while being extremely polite and professional. Customer support was very helpful, and their fares are easily the most reasonable and budget-friendly I've come across. Highly recommended!
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Reliable, Punctual & Hassle-Free
I’ve used their one-way cab service several times recently, and the experience has consistently been very good. The cabs arrive on time, the service is reliable, and the overall booking and travel experience is smooth and hassle-free.
I also appreciate that their fares are budget-friendly, making the service a great value for money. Their 24/7 customer support is helpful whenever assistance is needed. Based on my repeated experience, I’m very satisfied with the service and would definitely recommend them to anyone looking for an affordable and reliable one-way cab service.
I also appreciate that their fares are budget-friendly, making the service a great value for money. Their 24/7 customer support is helpful whenever assistance is needed. Based on my repeated experience, I’m very satisfied with the service and would definitely recommend them to anyone looking for an affordable and reliable one-way cab service.
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Pathetic service and no customer service
I'd like to share my experience from my first use of OneWayCab. I was very disappointed with the driver.
I booked your service based on a recommendation, expecting better service than Uber for a night ride between Mumbai airport and Pune. I specifically wanted to avoid a sleepy driver — and that's exactly what I got, despite paying extra for this service.
The poor service started right at pickup: the driver left the airport with an empty fuel tank, forcing us to wait 20 minutes in Navi Mumbai to fill up on CNG. Not a great start.
Worse, the driver was genuinely dangerous. He was visibly sleepy for most of the trip, driving at around 50-60 km/h (sometimes less) on a highway with a 100 km/h limit, constantly drifting into the right lane, and swerving between lanes every couple of minutes. It was frightening and deeply frustrating.
I would not recommend this app, as it doesn't seem to ensure drivers are fit and alert for outstation trips. The driver did not offer to stop for drinks or restroom breaks, but only pulled over at dirty, poorly maintained spots — and even then, only for his own needs or to buy an energy drink.
On top of that the customer service never answers on WhatsApp, no proper feedback form after the ride and the online chat on the app doesn’t work well.
I booked your service based on a recommendation, expecting better service than Uber for a night ride between Mumbai airport and Pune. I specifically wanted to avoid a sleepy driver — and that's exactly what I got, despite paying extra for this service.
The poor service started right at pickup: the driver left the airport with an empty fuel tank, forcing us to wait 20 minutes in Navi Mumbai to fill up on CNG. Not a great start.
Worse, the driver was genuinely dangerous. He was visibly sleepy for most of the trip, driving at around 50-60 km/h (sometimes less) on a highway with a 100 km/h limit, constantly drifting into the right lane, and swerving between lanes every couple of minutes. It was frightening and deeply frustrating.
I would not recommend this app, as it doesn't seem to ensure drivers are fit and alert for outstation trips. The driver did not offer to stop for drinks or restroom breaks, but only pulled over at dirty, poorly maintained spots — and even then, only for his own needs or to buy an energy drink.
On top of that the customer service never answers on WhatsApp, no proper feedback form after the ride and the online chat on the app doesn’t work well.
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Extremely Disappointing Booking Experience and Unfair Cancellation Charges
I am extremely disappointed with the booking experience. After booking the intercity ride, I found out that the vehicle was CNG and that the luggage allowance was limited to just one bag. I immediately contacted customer support—within 45 minutes of making the booking—to request an upgrade to a more suitable car.
Unfortunately, the app does not provide any option to upgrade the vehicle. The support representative simply suggested that I cancel the existing booking and make a new booking. The ridiculous part is that I would then have to pay a cancellation fee for something that could easily have been resolved by allowing a vehicle upgrade.
This is an intercity ride scheduled for the next day, and I contacted support well in advance. Yet, instead of helping with a simple vehicle upgrade, I am being asked to cancel and incur a cancellation charge.
This is extremely poor customer service and an unnecessarily rigid booking system. Customers should not be penalized for requesting a reasonable change shortly after booking, especially when the journey is still the next day.
Very unsatisfactory experience. The upgrade option should be available in the app, and customers should not be forced to pay a cancellation fee simply because the required vehicle type cannot be changed.
Unfortunately, the app does not provide any option to upgrade the vehicle. The support representative simply suggested that I cancel the existing booking and make a new booking. The ridiculous part is that I would then have to pay a cancellation fee for something that could easily have been resolved by allowing a vehicle upgrade.
This is an intercity ride scheduled for the next day, and I contacted support well in advance. Yet, instead of helping with a simple vehicle upgrade, I am being asked to cancel and incur a cancellation charge.
This is extremely poor customer service and an unnecessarily rigid booking system. Customers should not be penalized for requesting a reasonable change shortly after booking, especially when the journey is still the next day.
Very unsatisfactory experience. The upgrade option should be available in the app, and customers should not be forced to pay a cancellation fee simply because the required vehicle type cannot be changed.
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Easy Booking. Quick Service. Wide Area Coverage
I always prefer oneway cab bookings.. They are always on time as scheduled. No ride cancellation issues. They provide good customer online support 24*7. And they have all type of cars available with cheaper rates and good quality cars.
Worst service and not receiving call after booking
Very disappointing experience. I booked the cab well in advance, but the driver did not arrive at the scheduled time. Despite multiple attempts to contact the driver and customer support, no one answered my calls or provided any update. There was no communication regarding the delay or any alternate arrangement.
This caused unnecessary stress and inconvenience, especially when I had to travel on time. A cab service should value its customers’ time and provide reliable support, but unfortunately this booking failed on both counts.
I would not recommend this service unless they improve their punctuality and customer support.
This caused unnecessary stress and inconvenience, especially when I had to travel on time. A cab service should value its customers’ time and provide reliable support, but unfortunately this booking failed on both counts.
I would not recommend this service unless they improve their punctuality and customer support.
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Travel
Excellent service from start to finish! We went to Bhimashankar from Nashik. The driver was polite and very professional. The car was spotless, well-maintained, and exceptionally clean and hygienic, which made the journey even more comfortable. The ride was smooth, and the overall experience was hassle-free. I highly recommend this taxi service to anyone looking for a reliable, safe, and comfortable ride. Will definitely book again!
Specially thanks to my cab driver sharadbhai.
Specially thanks to my cab driver sharadbhai.
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Bad experience
I booked a cab in advance and was charged upfront for the future booking. However, no cab was provided, and my advance payment was not refunded. I had a train to catch, so it was extremely difficult to arrange alternative transportation at the last minute.
I called customer support multiple times, but no one answered or returned my calls. Later, when I contacted them again to request a refund of the advance amount, I was told that it was not possible.
This was a very disappointing experience due to the poor service and lack of customer support.
I called customer support multiple times, but no one answered or returned my calls. Later, when I contacted them again to request a refund of the advance amount, I was told that it was not possible.
This was a very disappointing experience due to the poor service and lack of customer support.
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Travel
I booked Onewaycab for my trip from Patna to Siwan, and the experience was excellent. The booking process was smooth, the driver arrived on time, and the entire journey was comfortable and hassle-free. The cab was clean and well-maintained, and the driver was courteous, drove safely, and was very professional. The fare was reasonable with no hidden charges, which made the service even better. I highly recommend Onewaycab to anyone looking for a reliable and affordable one-way taxi service. I would definitely use their service again.
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Reliable, Comfortable, and Hassle-Free Travel !!!
Booked Oneway Cab for an outstation trip recently, and I’ve also used their one-way service twice before. Every time, the experience has been really good. The cabs were clean and comfortable, and all the drivers were polite, friendly, and professional. I’ve even recommended Oneway Cab to several of my friends, and they have also had a great experience.
Just one small suggestion: it would be really helpful if there was an option to book the return journey while making a one-way booking. That way, customers can plan both sides of their trip in advance, have a hassle-free experience, and enjoy their trip without worrying about booking the return ride separately.
Just one small suggestion: it would be really helpful if there was an option to book the return journey while making a one-way booking. That way, customers can plan both sides of their trip in advance, have a hassle-free experience, and enjoy their trip without worrying about booking the return ride separately.
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There driver os also very helpful
Amazing and comfortable ride
Best app for intercity transfers
I have using this app frequently for last many years and never been disappointed with service, fair prices and transparency in billing. Which ensures safety of passenger compared to other platforms. Must have app in your phone.
Thank you for a pleasant trip experience
Had an outstanding experience with this cab service! The booking process was seamless, and the car arrived perfectly on time. The vehicle was spotless, well-maintained, and very comfortable for the whole trip. Our driver was extremely polite, professional, and navigated the route smoothly. Highly recommend them for a safe and hassle-free ride!"
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Jignesh Khamar
I started using taxi booking through this app recently. Except for one case; taxi quality is fantastic. The most admiring thing is that taxis are coming before time so no worries to get delay. All the times drivers found well dressed & with safe drives. However problem resolution time on app is longer & also updation and communication need some improvement.
Otherwise taxi services is excellent.
Otherwise taxi services is excellent.
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Ajay
Used the can from Vadodara to Ahmedabad. Excellent service. Driver reported 10 min. in advance. Can was clean both from inside and outside. Good condition of can. Driver was good. He was driving safe and within speed limits. I will keep using one way cab for my future rides.
They are good but not reliable
I booked a Tata Innova for next day 9 AM pickup. Time passed 9 and there’s no cab. When I called them, it seemed that they have been looking for a bigger SUV but not able to find. Ultimately I settled for Ertiga which is one size smaller and finally left my house at 10AM. My point is they are not proactive in communication. If I ahad to catch a flight I would have definitely missed it because of them.
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Worst service avoid this cab service at all
The overall experience was stressful, unprofessional, and completely unacceptable for a travel service. When customers book a cab in advance, they expect reliability, timely service, and proper support during emergencies. Unfortunately, One Way Cab failed to meet even these basic expectations.
I would not recommend this service to anyone. There are many better and more dependable alternatives available. If you value your time, money, and peace of mind, avoid booking with One Way Cab.
I would not recommend this service to anyone. There are many better and more dependable alternatives available. If you value your time, money, and peace of mind, avoid booking with One Way Cab.
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Disappointing and unresolved payment issue
Very disappointing experience with this app. I was charged twice for the same ride, once through the app and once directly to the driver via UPI. My initial payment did not reflect due to what appears to be a system issue on their side, which led to a duplicate charge.
Even after sharing clear proof of both payments multiple times, there has been no refund or proper resolution.
The lack of action, combined with repeated delays and no accountability, raises serious questions about the company’s integrity and transparency. When clear evidence of an overpayment is ignored, it undermines trust in both the payment system and the platform itself.
At this point, it is difficult to reconcile how such a basic refund issue can remain unresolved, which significantly impacts confidence in the service.
Users are advised to be cautious when using the app for payments.
Even after sharing clear proof of both payments multiple times, there has been no refund or proper resolution.
The lack of action, combined with repeated delays and no accountability, raises serious questions about the company’s integrity and transparency. When clear evidence of an overpayment is ignored, it undermines trust in both the payment system and the platform itself.
At this point, it is difficult to reconcile how such a basic refund issue can remain unresolved, which significantly impacts confidence in the service.
Users are advised to be cautious when using the app for payments.
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Not Professional and not customer centric
I booked a cab early morning for pickup at 11:55 AM. Driver was assigned at 11:50 AM, when they say that driver will be assigned 2 hours before pickup time. This is after multiple follow ups as well. Worst thing assigned driver would take 2hrs 20 mins to pickup point. Also, they said refund would be provided in 3 to 5 hrs, but it is more than 24 hrs now, still no refund has been provided. Would have given negative rating if possible.
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