3rd Party Booking with no Support
After my original vessel was cancelled I attempted to arrange for another ferry with zero support from Openferry. This will cost several hundred more dollars to book directly with the ferry operating company.
Sue OB
Brilliant service thank you
Don’t use- book direct
Didn’t get offered the lounge as an option which our travel buddies did when they were booking direct with Brittany ferries. can’t upgrade which is odd as most companies desperate to sell you more. Can’t communicate with the companies ! Just dreadful to deal with and no customer support after care.
Good service
Sorted out my issue with ease and efficiency
CON ARTISTS!!
CON ARTISTS!! I clearly put my destination port on my booking, like you would when booking a flight etc, only to find after I paid & when I received my booking details they had changed the port from Belfast to Larne!! I got in touch immediately to ask why this happened & asked them to change it… they wouldn’t refund or change it.. just a way of scamming people! £160 of of pocket & all they said was they always list alternative routes! So if I put in my booking days & destination to one place, they show you another that’s 9 hours away!!! Insane. Not only that, wont refund or change minutes after booking & taking your money… I will be contacting trading standards!
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