Scam
This site is a scam. It is a reseller of tickets. Look for the specific site for the ferry you are trying to take and do not use this app.
Horrible service- use anyone else
See above. Their application is unusable. I booked online with them and asked to cross a bit earlier. Request denied. Ticket office couldn’t help, missed boat because they couldn’t find my ticket with their own application.
Run, don’t walk from these idiots!!
Run, don’t walk from these idiots!!
反应慢 不灵活
软件设定有问题特别容易选错 需要48小时才能回复 更改时间是天价 千万别用 你会崩溃的
Buyer beware
This is the worst service for booking possible if in the Amalfi Coast. I have been personally burned by it and seen others burned by it.
Despite the "bookings are refundable within 48 hours advance notice" disclaimer, this is not the case when you actually need to refund.
Furthermore, many ferry services require you to pay tor luggage. OpenFerry does not give you any option anywhere to purchase luggage tickets, not does it advise you that you may need to subsequently purchase them in person. I was burned by this and observed other passengers have the same issue. It is a problem because when you search for ferry tickets on a search engine, this service is often the first listing, giving you the impression that they are the "official ferry service."
Their customer support is useless. There is only downside to booking through them versus the actual ferry operator, and you pay a fee to do so.
Despite the "bookings are refundable within 48 hours advance notice" disclaimer, this is not the case when you actually need to refund.
Furthermore, many ferry services require you to pay tor luggage. OpenFerry does not give you any option anywhere to purchase luggage tickets, not does it advise you that you may need to subsequently purchase them in person. I was burned by this and observed other passengers have the same issue. It is a problem because when you search for ferry tickets on a search engine, this service is often the first listing, giving you the impression that they are the "official ferry service."
Their customer support is useless. There is only downside to booking through them versus the actual ferry operator, and you pay a fee to do so.
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Unnecessary App
Unhelpful… requires excessive communication to make changes with amendable booking. They are happy to keep your money if your changes don’t work out. Book directly with ferry company instead.
