Account Set-Up and PW reset
Nobody can be reached via phone and I never received any email when requesting a PW reset
Forces you to update at the most inappropriate time
When you open the app to start a charging session, it tells you that you must update now or you cannot use the app. If you don’t have an Internet connection at the moment, then you’re stuck.
Works great
I’m not sure why there’s so many negative reviews. Works better than any other charging app I’ve used.
Least thoughtfully designed app possible
You have to update it every time you want to charge
OPF’s IOS 16 upgrade just killed my EV charging
With no notice at all, and while in need of a charge, the OPF app stopped loading… apparently the app will no longer run on previous-generation iPhones.
In effect, OPF froze the accounts of tens or hundreds of thousands of owners of previous-generation iPhone owners. Beyond inconsiderate!
Folks like me who have older, perfectly fine iPhones aren’t likely to buy a new phone for $1,600 just to resume normal EV charging.
There IS a solution, suggested by the language on the OPF diaplay on the pole on which the charger is mounted: “Or you can swipe card,” I suppose the same way ChargePoint has long done. Except that the inept OPF website offers no path to do place such an or even to speak to a live help desk staff to request cards verbally!
In effect, OPF froze the accounts of tens or hundreds of thousands of owners of previous-generation iPhone owners. Beyond inconsiderate!
Folks like me who have older, perfectly fine iPhones aren’t likely to buy a new phone for $1,600 just to resume normal EV charging.
There IS a solution, suggested by the language on the OPF diaplay on the pole on which the charger is mounted: “Or you can swipe card,” I suppose the same way ChargePoint has long done. Except that the inept OPF website offers no path to do place such an or even to speak to a live help desk staff to request cards verbally!
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