Keep logging out
Bad user experience
Mediocre at Best
Constantly requires logging back in and doesn’t let you know when you’ve been logged out automatically. Horrid UI for selecting stations. Frequent issues starting charging and no information on why it failed. Non-functioning stations are not marked offline. Why insist on physical RFID cards when you can just use mobile wallet integrations instead like ElectrifyAmerica does? Just low effort and incompetent
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None of the 2 stations work
I am at 385 Kimbark street, Longmont, 80501. I tried both the stations and both do not work. App shows a red dot with fault written next to it. On top of that app says no energy is being drawn! Connector is connected and locked. Wasted almost 15 minutes and then called customer service and after 15 minutes gave up. Had to repeat Id, address multiple times
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way too slow
I am trying to get home to Santa Barbara and I’d have to be here for 10 hours to charge up enough to do so
Junk app with dubious rating
What a terrible app. They have to be paying for ratings without reviews, nearly all the written reviews are negative. This has to be an app written by a student. It constantly logs you out, half the time the OTP it asks doesn’t work, and you get super delayed notifications (like vehicle stopped charging notification 10 hours later). My work replaced all the amazing ChargePoint stations with this junk to save money. I hope they move back to ChargePoint.
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