User friendly interface
Amazing Deals and big savings
Amazing products
Excellent experience using Optiontown products and the app! FlightPass is excellent to not only save me costs but also enhance booking experience! Takes the stress out of travel!!👍👍🏆🏆
This app is a joke
UX is terrible, after log in first screen promotes to download the app even though you’re in the app! Log in experience is clunky, doesn’t seem to be designed for mobile. Functionality
is a mess. Didn’t think anything could be worse than the website experience but this sure wins! And the UI design is decades dated. Do better, try harder. Love the service the company offers, the reps on the phone are exceptional too. Such a shame to have a terrible online and app experience.
is a mess. Didn’t think anything could be worse than the website experience but this sure wins! And the UI design is decades dated. Do better, try harder. Love the service the company offers, the reps on the phone are exceptional too. Such a shame to have a terrible online and app experience.
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Worst app ever
Not even an app. Just a wrapper around their buggy mess of a website. Call centres numbers disconnected. Error codes everywhere. Ugly and impossible to use on a phone.
Why are plane companies using this ? Really confused.
Why are plane companies using this ? Really confused.
Bad
The app not work
App needs an update
Wonderful service, need to invest in an app redesign. Example, you can’t save credit card information so you need to re enter it EVERY TIME!
App
Rubbish app keeps crushing totally hopeless
Crashes every time
The app crashes out when I try to select an airline on the upgrade page. Tried reloading, restarting, reinstalling. Piece of junk
Truly terrible app
Purchased an FPO and trying to book flights through the app nothing works.
Tried to find out who supports the app, no luck there as it takes you to the regular option town website. Wow guys you really need to fix the app
Tried to find out who supports the app, no luck there as it takes you to the regular option town website. Wow guys you really need to fix the app
Upgrade
I used Optiontown a few years ago going to and from Vietnam on Vietnam airlines. It was the best ever getting upgraded to premium economy. We were hoping to do it again this year when we return to Vietnam but the prices has gone up quite a bit. I'll wait until closer to our departure date and hope it goes down in price.
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Very bad app
Very poor site and will be almost impossible to make reservation.... the site snd the app are dead very slow.... wasting time and maybe money
Doesn’t work
Won’t connect to Vietnam airlines, can’t select our flight or upgrades - waste of time
Absolutely rubbish
No discount whatsoever- all of these can be bought at the same price on the open market App crashes all the time also.
Very poor indeed.
Very poor indeed.
Bad connection
I could hardly open the application from the mobile
Even from the computer I have to restart it so many times
Even from the computer I have to restart it so many times
Just terrible app
Crashes
Takes ages
Takes ages
It's a very slow app
A very slow app that works could do with more airlines added.
