opus card User Reviews

Customer Experience

Positive experience70.2% of reviews
Neutral3.5% of reviews
Negative experience26.3% of reviews

~ Based on 57 written reviews from the US App Store.

Is opus card Safe?

Not enough ratings yet to assess opus card.

Is opus card Legit?

opus card appears to be a legitimate app. AppsHunter Legitimacy Score for opus card is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Does not work

This app is garbage! It doesn’t accept your postal code or your Opus account number so you can’t even register! Useless!

Credit card

Beware if you complain to opus they close your account

Signup ne fonctionne pas

:(

Can’t use the app

How exactly can I use the app if you need to have an account to begin with

How exactly do you open an account

Faire une app c’est bien, mais quand elle fonctionne c’est mieux !

Le sign up ne marche pas, l’encadré du code postal et du numéro de la carte s’affiche en ROUGE car n’est « valide » donc en résumé l’app ne sert à rien. Insupportable.

Paying card

Easy to pay and great card

Very supportive bank

Great staff who actually understands the life problems that someone is going through in real and challenging life. It takes allot of trust for someone to open up and speak about their circumstances and when banks shows the trust upon their customer by doing little things to give flexibility makes a huge difference in someone’s life. Would like to stay opus customer for as long as possible. Thank you
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Quick and Easy

I would call it the best credit card for people with average to excellent credit score. I have used others but this is at convenience always.

Bugs

Can’t even sign up!
Keeps giving me the invalid post code error no matter what I enter.

Payment process

A brilliant service it all works well

Is a rubbish app

Rubbish

Problems postcode

It doesn't matter which zip code you want to enter, make an error and I can't create an account, I already tried with capital letters, separations and different codes

Mr R

Opus has got be one of the best online accounts to manage
Great I.T. Design
👍

Disgraceful

I’ve had the same problem three times with payments to them through the app. I have redownloaded the app multiple times, there’s plenty of money in my account and they still put on late fees. They have been told about the same issue a few times. I’m the on suffering because of there fkcu up!!!!

Response from developer

Hi there, I'm so sorry to hear about the above. The late payment fees are automatically added to the account if the contractual minimum payment isn't made on time, however, if you're saying that you're making these but the fees still keeps getting charged to the account, we'd need to look into this further. If you can kindly message us via the app, we'll be able to access your information in full and give you more detailed advise - Nicole

Evelyn Davidson

App keeps logging me out, have to reload it often, it doesn’t save payment card very inconvenient

Response from developer

Hi there Evelyn, I'm sorry to hear about the issues you're having with the app. We do appreciate the feedback as well. Our IT Team is currently looking into the saved debit card feature, so hopefully, we'll be able to re-introduce this soon. With regards to the app logging you out, this should only happen if you lose internet connection or if you've been inactive for quite some time. If the issue persists, and it's not any of the reasons above, please get in touch with our Customer Services team so we can look into this further for you - Nicole

Mr

The best card you can have and A1 service and company

Great App!

Provides all the details and functionality I need.

Opus card

Love this card easy to use and great for any unexpected bills or if I need quick cash for anything else. Also payments are made easier with the app and the interest rates are reasonable

Response from developer

Hi Stevie, thank you for your feedback. It's brilliant to hear you're enjoying using your card, and that you're happy with your rates! 😀 Stay safe - Jake

Hit and miss

This app is great when it works! On some occasions my payment has not been processed resulting in me contacting Opus direct in order to avoid late payment charges however they have refused to take payment over the phone! Luckily with my persistence they agreed to take payment however it causes unnecessary anxiety each month payment is due!
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Response from developer

Hi there! Thanks for leaving us a review. I'm sorry for any issues you've had with the app. I do apologise as well if sometimes an agent isn't able to take a payment over the phone. Due to the current situation, we ask our customers to self serve, so either use the app or use the automated system when ringing our line. This is so we can assist other customers who are vulnerable or have difficulty self serving. If you do encounter any issues with our payment system in the future, we have a messaging team available over the app. Although we're unable to take a payment, we can raise this to be looked into further for you and advise you further. I hope this helps - Nicole

Brilliant card service

Ive been an OPUS credit card user for a few years now and the customer service and card management facilities are faultless. Even though the interest rates are higher than usual. Being a OPUS credit card user has allowed me to increase my credit rating.
Thank you OPUS.
Andrew

Response from developer

Hi Andrew, thank you very much for reaching out with a review! It is wonderful to hear about your experience, and I'm glad that the card has helped you to build your credit rating 😁 We strive to provide top notch service so this is really appreciated. Take care, stay safe, and I hope you have a fantastic day! - Leigh