Oticon Companion User Reviews

Customer Experience

Positive experience41.1% of reviews
Neutral13.7% of reviews
Negative experience45.1% of reviews

~ Based on 1,587 written reviews from the US App Store.

What users say

Is Oticon Companion Safe?

Oticon Companion appears safe based on user ratings. AppsHunter Safety Score for Oticon Companion is 92/100.

This assessment is based on 70,717 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.2% of ratings point to a safe experience
4.6% of ratings suggest some concerns
4.2% of ratings point to a risky experience

~ Based on 70,717 App Store ratings for Oticon Companion.

Is Oticon Companion Legit?

Oticon Companion appears to be a legitimate app. AppsHunter Legitimacy Score for Oticon Companion is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

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Filters in public places don’t work

In public places like a baseball games and restaurants, there is not a filter that seems to work. Everything either gets shut down or is all so loud and of equal volume in my head/ears that I can’t understand anything being said.

Great App

I have just purchased Oticon hearing aids and they are fantastic compared to the ones I had from a well-known High Street opticians. They really have improved my quality of life. I have been wearing hearing aids for 15 to 20 years now and these are amazing. The app is very user-friendly and it’s also extremely helpful when in different environments. Mostly, I don’t have to make any changes day-to-day. Really happy with the hearing aids and the app.
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Help

This is the worst app I have ever used for troubleshooting. Zero understanding info wasn't user-friendly, no visual illustration.

Connections

Most times App does not accuratetly show if hearing aids are on or off. And sometimes it will connect hear aids with phone, often only one side and mostly not at all. Very poor connection compared to Starkly

Hearing aids

New World of hearing with Bluetooth. Absolutely amazing

Slow to develop basic features

The Oticon Companion app feels slow to adopt basic features that should be expected from a modern hearing-aid platform. There is no integration with Apple Health, no support for controlling hearing-aid functions through Apple Shortcuts, and no ability to create schedules or reminders to automatically change settings at specific times of the day.

For such an expensive and sophisticated piece of hardware, the software experience should be much more capable. Oticon makes excellent hearing aids, but the Companion app does not feel on par with the quality or price of the hardware. Better integration with the Apple ecosystem and basic automation capabilities would make a significant difference in the overall user experience.
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Hearing aid App

Excellent product, very easy to download and use. I would recommend anyone with hearing aids to use it. Any questions you have the tech team reply in a very friendly and quick manner. The app allows you to connect to mobile phones and satnav.

Keep disconnecting

Hearing aids keep cutting in and out

Good app, Excellent support

Have used the app for some time. It is improving since I first used it. Some very good features like using your phone as a microphone. Have had occasion to use their support, which was excellent.

THEY JUST WORK!

I can’t believe that my baby boomer generation is so blessed to have these available. Kudos to technology!

New Hearing Aids

This is the first time using hearing aids. Still learning how to use them and getting use to them.

Oticon Sync

Still not seamless syncing with I Phone and IPad.

Luv it

Made me hear again

Pop-ups

Non stop pop-ups asking for reviews spoil an otherwise decent experience

3rd Pair

I’m on my 3rd pair and I’m always amazed how much they improve over the years. I’m 84 and just got this new set today. I’ve actually turned the volume down on the new ones. Highly recommend

Hearing aids remote control

Allow me control it after add it in Bluetooth

Loving Oticon

I love the fact I have choices based on my environment. I don’t feel isolated and can be less stressed knowing I have a way of dealing with my hearing loss. It’s so easy with Oticon! Thank you Oticon!!!

Unable to pair mixed hearing aids

Can pair my Oticon Sage hearing aids OR my Oticon Ponto 5 Super bone-attached hearing BUT NOT one Sage hearing aid and the Ponto 5 which would be my preferred setup.

Good but could be even better…..Feature Request

The app offers good access to my Oticon Zeal features but I would love to be able to change Programs via an IOS shortcut. That way I could eg swap to “My Music” automatically when Carplay starts and back to “General” when I exit.