Oticon Companion User Reviews

Customer Experience

Positive experience42.3% of reviews
Neutral13.7% of reviews
Negative experience44.0% of reviews

~ Based on 1,677 written reviews from the US App Store.

What users say

Is Oticon Companion Safe?

Oticon Companion appears safe based on user ratings. AppsHunter Safety Score for Oticon Companion is 92/100.

This assessment is based on 75,814 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.1% of ratings point to a safe experience
4.7% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 75,814 App Store ratings for Oticon Companion.

Is Oticon Companion Legit?

Oticon Companion appears to be a legitimate app. AppsHunter Legitimacy Score for Oticon Companion is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

AMAZING SUPPORT

Honestly, everyone has so much apps so it is hard to have so much expectations. I was the same way especially when i tried to reach out for support of their product. I reached out on app feature. I was so amazed to find out that they responded within hours with REAL MESSAGES, not the notification saying they got it and respond within few days. It was very precise response for my issues and instructed me how to proceed. This is the first time i was impressed with the support features on apps.
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Hear

I can hear . LOL. Yeaaaaa

Awesome support

I'm new to wearing hearing aids and had several questions and concerns. I reached out to Support through the app and received detailed, highly relevant help. I took their advice to my hearing aid specialist and we got everything adjusted without any issues!

Could be better

I really do enjoy my hearing aids. It’s 0530 and I just put them in and I can hear the crickets outside.
My only wish is that they would do better in control of large crowd cacophony.

Oticon minirite T

J’ai des problèmes de connexion CarPlay de mon IPhone Air lorsque mes appareils sont connectés sur mon téléphone dans mon véhicule Mitsubishi outlander 2023.
Le CarPlay fonctionne lorsque je déconnecte mes appareils.

Best hearing aids

They fit perfectly and the color Oticons app is very easy

Extra connections

I was told I would be able to connect my Oticon Intent hearing aids to aruacast transmitters so I could use them on an airplane. I’ve contacted support, went on FaceBook user groups and watched YouTube videos. I cannot get these things to work except with my Apple devices, or as regular old hearing aids. If anyone can help, I would really appreciate it.
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Hearing aids won’t work

Need adjustment, ???

Great App

This is a great app! User friendly and very functional! Love the background sounds for those “quiet” times when my tinnitus is worse. Super app for great hearing aids!!!

Helps a lot

Can turn down the volume in loud environments
And helps you find your hearing aid when lost

Great customer service

Oticon customer service is quick, responsive and helpful, something we don’t see often with most companies.

Glitchy

Sometimes works with phone but unreliable. It s annoying

Ivan Gere Veteran

Wish I had more control options

Customer Service

Sent an email, never expected an answer as soon as I got one. Very knowledgeable and offered several options to my issues, and seemed to genuinely care about my situation. Can’t say enough about the sips got. And very quick to answer.

Speech unintelligible

Despite attempting to fine tune the various sound levels and activating the spoken word function, I cannot understand speech unless I have direct eye to eye contact. Speech from a TV must be loud to understand words but then I hear unwanted invasive ambient sounds from the central air conditioner.

Not enough control

Ok for simple adjustments like volume. Needed more ability to adapt to varying environments

Keeps disconnecting

The app is okay I guess but I’m frustrated that my hearing aids randomly disconnect. And frequently they take awhile to connect when I first put them in—especially the left one. Very annoying 😞

Medical app

I don’t have to say ‘eh?’ anymore. It’s good to be able to control my hearings aids from my phone.

Struggling

Just got it a week ago so I’m hoping my audiologist can fix settings. Sound weak and annoying.

I love this app! Feedback for making it popular.

This app works very well! Thanks for helping!