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Otis eService

Otis eService

by Otis Elevator Company

5 ratings
12 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • May 15, 2013
  • March 4, 2022

Features

Developer

Otis Elevator Company
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Otis eService screenshot #1 for iPhone
Otis eService screenshot #2 for iPhone
Otis eService screenshot #3 for iPhone
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⭐12
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🔄6+ apps
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❓8 answered
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📦w/o updates
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About

Access real-time equipment performance details, receive instant notifications, and view service history. Request service calls easily and manage your equipment's key operating metrics through a personalized dashboard.

✓Real-time performance details
✓Instant notifications
✓Service history access
✓Service call requests
✓Equipment metrics dashboard
✓Contact options
Show original description

What's New in Otis eService

18.0.7

March 4, 2022

Minor bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Ne fonctionne pas

Rien ne marche impossible de se connecter, des erreurs à tout va.
Indigne d’une société comme OTIS qui détient pourtant une grande place sur le marchés des ascenseurs
aulcenaulcen

Inadmissible

Application inutilisable impossible de créer son espace en tant que propriétaire... ascenseur en panne depuis bientôt 3 semaines impossible d avoir des infos malgré les engagements d’otis prévu au contrat... ils ont des infos mais refuse catégoriquement de nous les fournir... je pensais en apprendre plus via cette appli mais force est de constater que cela est impossible Otis est vraiment une honte...
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angemackywinterperleangemackywinterperle

Rarely works

App rarely allows service calls to be placed. You select the elevator/building etc. then type the issues in, hit submit and then it tells you sorry please call Otis call center. Useless.
JDRMR1JDRMR1

Difilcutee pour s’inscrire

Nul😞🥵👎
bb.roannebb.roanne

Bug

L’application n’est pas fluide du tout, de nombreux bugs notamment dans les mises à jour des interventions.
L’application est juste utile pour signaler un problème et encore ...
CEDRIC57535CEDRIC57535
See 7 more reviews

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FAQ

What is Otis eService?

Otis eService is a web-based system providing 24/7 access to maintenance customers' elevator performance and service information. The mobile application offers this functionality on the go for existing customers.

Who can use Otis eService?

This mobile application is explicitly for existing maintenance customers with active eService accounts. It requires an active account to access its features and data.

What devices support Otis eService?

Otis eService software supports iOS 8.0 and higher mobile devices, including iPhone, iPad, and iPod. It is designed for Apple's mobile operating system.

How often is Otis eService updated?

The latest version of Otis eService is 18.0.7, last updated on March 4, 2022. While specific update frequency isn't detailed, this indicates regular maintenance and feature additions.

What are the key features of Otis eService?

Key features include real-time performance details, instant notifications, access to service history, easy service call requests, a personalized performance dashboard, and direct contact options for OTISLINE, account reps, and customer service.

Is Otis eService free to use?

Yes, Otis eService is available for free. There are no in-app purchases or subscription fees associated with using the application.

What is the user rating for Otis eService?

Otis eService has a rating of 3.4 stars from 5 ratings. This suggests a mixed user reception, with some users finding it useful and others encountering issues.

Does Otis eService have ads?

No, Otis eService does not contain advertisements. The application is ad-free, providing an uninterrupted user experience for its intended audience.