Otis eService vs KONE Mobile

Smart Phone. Smarter Service. Gain the flexibility and convenience of mobility with performance details of Otis eService. Informed. Get real-time notifications and access to a complete history of activities about your equipment. Organized. Request a service call with a few simple clicks on your smartphone and view open service calls as they occur. Convenience. Access personalized data through one simple performance dashboard and review your equipment’s key operating metrics. Otis at your fingertips. Contact OTISLINE®, your account rep or customer service. Otis’ eService is a web-based system providing around –the-clock access to maintenance customer’s elevator performance and service information. The eService mobile application is explicitly for existing maintenance customers with active eService accounts. Otis eService software supports IOS 8.0 and higher mobile devices. To learn more visit www.otis.com

KONE Mobile application helps you stay on top of things 24/7 using your smartphone. Track the status of all the equipment KONE maintains for you, including 24/7 Connected Equipment, as well as ongoing, past, and upcoming maintenance work. - Track the progress of all maintenance tasks, from request registration all the way to completion, with status notifications on your smartphone. - Get a clear picture of what’s happening with all your equipment including ongoing maintenance work and whether or not the equipment is operating. - Send a service request right from your smartphone and connect to a service expert at the KONE Customer Care Center right from the app. - Improve planning and budgeting with detailed reports on equipment maintenance and repair history including information on the work done and the cost. - Dive deep into performance facts and figures for equipment covered by KONE 24/7 Connected Services To get access to KONE Mobile please contact your local KONE representative. Read more from www.kone.com