Calls haven’t worked in months
Was working fine for approx 9 months then calls won’t go through. I’ve reached out a number of times to support and each reply is “restart the app - or delete and reinstall” all of which have not worked. Not worth the price for a disfunctional app
Takes some getting used to but effective
This program has helped our family overall. One has to handle some of the baccarat complications so it can effectively be used in court if necessary, but overall it is worth the initial pain to learn the system.
Outdated and complex
This app costs the most out of all other co-parenting apps. How they are behind the times. Instead of uploading your insurance card, you have to write all the information out. Everyone only wants an image of your insurance card anyways…. This is a continuous theme throughout. It’s not very user friendly at all. An analogy would be: instead of taking a test with mostly multiple choice, you’d have to write every answer out…
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Okay app
Way to overpriced. It’s really taking advantage of people who are vulnerable
Unhappy user
Borderline fraud. No refund after auto renewal or gesture of good will have to pay 12 months for a service I won’t use. Pretty shocking compared to most modern digital businesses. Also the chat mechanics are very cumbersome and make it difficult to trace back through conversations
App
Great app to bridge communication between parents.
I need better transcript from voice call
A lot of time the transcript I requested from voice call does not translate as it supposed to. A lot of time doesn’t understand the slang or when we speak too fast I feel it should be able to since we are in Ai era.
Storage space limited
The storage space is limited, payments thru app expensive
A great tool for co-parenting
I’ve incorporated OurFamilyWizard into our parenting plan for almost 2–3 years now, and I genuinely appreciate how much it helps keep co-parenting organized and documented. Everything can be kept in one place, including conversations, doctor appointments, scheduling, expenses, and shared financial responsibilities, which makes it much easier to reference previous information when needed.
I also really like the ToneMeter feature, which helps identify wording that may come across negatively before a message is sent. In situations where communication can sometimes be difficult, having that extra tool can help keep conversations more productive and focused.
Overall, I think OurFamilyWizard is especially helpful for parents who benefit from clear documentation, accountability, and having one centralized place to manage the many moving parts of co-parenting. I would definitely recommend it.
I also really like the ToneMeter feature, which helps identify wording that may come across negatively before a message is sent. In situations where communication can sometimes be difficult, having that extra tool can help keep conversations more productive and focused.
Overall, I think OurFamilyWizard is especially helpful for parents who benefit from clear documentation, accountability, and having one centralized place to manage the many moving parts of co-parenting. I would definitely recommend it.
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Terrible messaging
How in the world does this app have this many stars? It is cumbersome and flawed - it is not obvious in any way when a new message has been sent to you -ie there isn’t an indicator on the icon like so many other apps like WhatsApp and iPhone messaging- and on top of it - when you do go to the “unread messages folder” none of the new unread messages appear - If you’re gonna charge this much then fix these bugs. New expense categories can’t be selected if there are more than 6 categories to begin because the list cant be scrolled. Every time I use the app I find a glitch or bug. Too much $ for an app like this at least make it functional! This is awful
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Problems with app
Messaging is difficult to navigate, and overly complicated. The search function is poor as well.
Also, very difficult to see whether you have received a message without refreshing closing the app. Its very easy to miss messages if you don’t check your phone all the time.
Its over priced for what it is.
Also, very difficult to see whether you have received a message without refreshing closing the app. Its very easy to miss messages if you don’t check your phone all the time.
Its over priced for what it is.
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Garbage
Overpriced and works about half the time. Absolutely garbage!
Subscribe
Only after you create an account you find out you have to pay 259 euro a year
Option
Good solid app
Cumbersome and complicated
Look elsewhere
216 bucks for an app
Why charge so much
Buggy
The app is OK, but it freezes a lot and it’s bugging and I have to keep restarting the app I spent a lot of money for the highest tier, and it is not working as expected.
Please offer a trial
I’d like to test out the app before committing to such a large fee
Worth Every Penny
This app has been an excellent tool to illuminating intentional communication breakdowns when coparenting with coercively controlling or high conflict people. Doesn’t ensure good behavior but encourages accountability and provides automatic documentation for court
I rarely write negative reviews
If you’re like me, you may be weighing the cost of coparenting counseling against trying this app first. I wish I had understood the pricing more clearly before signing up. Both parents have to pay separately, and the only option is an annual subscription. Together, that came to almost $400 for us, roughly the cost of two coparenting counseling sessions, which have been far more effective.
This was a significant expense during an already difficult financial time. There is a 30-day refund policy, but realistically, while navigating a divorce, I simply didn’t get around to requesting one within that window.
More importantly, the app just wasn’t practical for us. It was too easy to miss important messages that needed attention in real time. In retrospect, I wish we had put that money toward coparenting counseling instead.
This was a significant expense during an already difficult financial time. There is a 30-day refund policy, but realistically, while navigating a divorce, I simply didn’t get around to requesting one within that window.
More importantly, the app just wasn’t practical for us. It was too easy to miss important messages that needed attention in real time. In retrospect, I wish we had put that money toward coparenting counseling instead.
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