Extortionists
These people extort families by forcing them to use their app through government contracts with family court. We don’t have a choice but to give this company a combined $600 annually to use them. The app is buggy, it crashes constantly, who knows what they’re doing with the video recordings of our children. We don’t have a say in it. These people are disgusting and no better than Flock.
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Good program but need more repeat options. By weeks of month, like 1st week and 3rd week.
My schedule is 1st weekend and 3rd weekends of month. Then every month that has a 5 weekend we alternate visits.
I have to manually put in every month.
Please add this option and it will help greatly. I want to keep using this app but I’ll need to get a different app if this can’t be added.
Please add this and I’ll change to 5 star review.
I have to manually put in every month.
Please add this option and it will help greatly. I want to keep using this app but I’ll need to get a different app if this can’t be added.
Please add this and I’ll change to 5 star review.
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Scam
This company has an extremely unethical refund policy that takes advantage of people. My coparent cancelled her subscription without telling me, leaving me with a 1 year subscription to a useless platform. OFW refused to refund my subscription even though I requested it very quickly after it auto renewed and after explaining what happened. Be very cautious. Avoid this company if you can. If you’re court ordered to use it - good luck.
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No support
No existing support no one is there to respond on Tuesday and weednesday.. no phone to call no one responds to emails except bots
Pricey
The fact you can only pay annually is a joke not everyone can afford to pay the full amount upfront!
Faulty app
App does not work.
Needs work
Calendar is awful!
Don’t renewal subscription
Do not bother renewing subscription, they will not refund it once you renewal it. I just lost money for an app that I’m not even using.
SOCIAL MEDIAL PROFILE CONNECTION
THIRD PARTY VIOLATIONS
The capability of the other party to use a social media profile such as Twitter and being able to add the other parents information without their consent is a glitch in this app which should be fixed. I have reported the many instances of negligence this app allows to take place with customer support. My information was added by the other parent to the address book and my information was compromised. This app allowed the other parent to gain access to my private photos as well. A complaint has been put in with evidence to show and to date there has been no action to change this.
The capability of the other party to use a social media profile such as Twitter and being able to add the other parents information without their consent is a glitch in this app which should be fixed. I have reported the many instances of negligence this app allows to take place with customer support. My information was added by the other parent to the address book and my information was compromised. This app allowed the other parent to gain access to my private photos as well. A complaint has been put in with evidence to show and to date there has been no action to change this.
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The APP SUGGESTIONS!?!
Let’s talk about it. The app uses suggestions as another way to keep the messages positive however, if the other parent that is negative, doesn’t use suggestions, the messages that they type will go through regardless if they are negative disrespectful or even if it’s threats. The app needs to restrict and block those type of messages from being sent. This app could be better with those types of restrictions.
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Hellscape
Stay away at all costs and DO NOT allow anyone to force you into using this platform. It has been the absolute bane of my existence and been the primary cause for conflict in co-parenting. It allows for harassment and manipulation in a closed door setting so that one party can feel safe enough to incessantly message and change schedules on the other party. Stay away at all costs.
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App sucks
Most unorganized way to view and send messages I hate it. If my stupid ex didn’t make the court make us have this app to communicate or never give them another dime
Freezing and dropping calls
I have to give this app a 1 star rating. At first it was working wonderfully. About a month ago the app started to not hold calls for longer than a minute and the app is frequently freezing to where I have to close the app and reopen it. I am frequently repeating tasks and messages because of the freezing. I am being charged for these phone calls, and I am not able to keep a call going for longer than 2 minutes. With what is charged yearly for this app, it should be as smooth as butter.
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Makes it harder than to coparent
The app does nothing but make it harder to communicate and requires you to pay money to make it harder to communicate. I completely advise against using it or considering it. It’s been by far the worst thing for coparenting And R coparenting relationship ever to be used
It’s Ok
I like that there is records that can be used in court if need be but the calendar is hard to navigate sometimes.
Beware
What they don’t warn you about before you use this app is that if you sign up you can never delete the app or the content because they will require you to get consent from the coparenting and if , like many people who got a divorce, the coparent is not fully cooperative, then you are hostage to the app holding your data and unable to escape from your it
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Dark Mode Please
Is there any chance the developers can add dark mode? Thanks.
Communication Clarity
Our Family Wizard has been de escalating in a way I didn’t expect. Before, communication happened over WhatsApp, and every message came with a wave of uncertainty about what might land next, what tone it would carry, what it might turn into. Now everything sits in one documented, structured space, and that alone has changed the emotional weight of every exchange.
It strips away the
static and leaves what actually matters: the kids.
Messages stay factual, focused, and calm, and that shift has given me back a clarity I didn’t realise I’d lost.
Instead of bracing for the next unpredictable message, I know what to expect, and I can respond from a grounded place rather than a reactive one
It strips away the
static and leaves what actually matters: the kids.
Messages stay factual, focused, and calm, and that shift has given me back a clarity I didn’t realise I’d lost.
Instead of bracing for the next unpredictable message, I know what to expect, and I can respond from a grounded place rather than a reactive one
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Terrible app
Terrible format hard to use extremely frustrating hard to navigate not user friendly especially for someone who doesn’t know technology
Mike
Amazing customer service!
