Outfield User Reviews

Top reviews

“Target List” & Route Tabs Ruined A Great Product

Once Outfield updated and added the Target List and Route tab on the left hand side, the product went from 4 stars to 2. You can’t go from your Target list straight into your route for the day. It’s very inefficient for a rep like me who is constantly on the move meeting prospects in my territory. There’s no need for the extra step from the Target List to getting to Apple Maps for the route. Just go back to how it was and only add an easier way to track sales than the “Deals” tab.
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Why did you remove this feature?

This app is great but they removed the route building feature from the accounts tab- now you must go through the clunky route-building section with a terrible search engine.

Outstanding CRM

I’ve worked with multiple CRM’s and this is the first that actually has a well thought out UI - the bonus of the gamification aspect to keep reps competitive as well is a huge bonus ! Well done team!

Would not recommend

This app is fantastic, in theory. In practice it has so many backend issues. It loves to be slow & glitchy even when on a strong data signal. For data collection I’ve heard it’s fantastic. That said, I work on the data entry end of the app & have had so many issues over the last year. It would be great if Outfield ensured that this app runs as designed but they seem more interested in taking your money than solving the problems with their product
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Great CRM tool for outside sales

Easy to log activities

Fraudulent

By signing up, you automatically agreed to their terms and conditions yet they don’t display them before you sign up…

Accessible and Fun

It gives me my data when I need it. The gamification they’ve added really helps my sales team. Great work team.

Annual fee only, features on mobile don’t transfer to desktop.

There’s no pricing on the website because these guys are shifty, you have to commit to an annual subscription as they are skint and bootstrapped to the max. No mapping support from desktop, mobile device only. It’s all cloak and daggers, I’m going back to Pipedrive.

No Settings tab to delete account

1 . Price NOT listed on app store front
2. Delete option not available
3. Unable to do much with free version so no way to evaluate the effectiveness of the App before committing to a subscription
4. Developer wants to charge 2 years upfront for basic subscription.
5. Pls delete my account I am no longer interested in this app
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Horrible

Worst interface I have ever seen. Company are a bunch if liars. Horrible service get Salesforce.

Awesome experience.

I downloaded this app. I was promptly greeted by a representative who guided me along the way of getting setup. I appreciated it because other CRM companies offer horrible customer experiences. These guys actually pick up the phone when I need them too. I recommend.

Great work team

Thanks for making Outfield the best CRM out there for field teams.

Disappointing

Doesn’t always record points properly, and that’s a big deal. I just did two substantial check ins and reports and my ranking and points remained exactly the same and typically I would’ve gained between 4-6 for each. After a long day of work, that’s not cool. I tried logging out and back in and everything.
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Field rep

I’m a field rep that was forced to use another crm and I really missed out field, now I’m working from home with a different company I can come on back to the outfield app thank goodness I sure missed using the Amazing App

I’m an inside sales rep till this fake virus moves on

Thanks to the outfield team for putting together a great product so simple a caveman could use it
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Excellent for outside sales reps

If you are an outside sales rep give this a try! This is the easiest to use most intuitive rep for keeping track of customers leads and more. The mapping and visual aids along with navigation check in status etc. are all amazing. Check them out on YouTube. I’ve been in sales for 20 years and this is the best tool I’ve ever come across to help me increase sales.
Rick H.
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Missing some basic features & updates come with new surprise bugs

Overall, app is great for a field sales rep. The iOS app however has started to not sync with the web browser and accounts all seem to be duplicating.

Saving routes is a needed feature

Good app. Miss add contact from near by places

I’ve been using the app for 2 years now and I like it a lot. However when I first started to use it there was an option to “Add from nearby places.” This option made it simple to add places to the app. Since its gone it is more difficult to add the places. I recommended it to a friend but without this option he doesn’t want to type in all of the information for every place in his contacts.
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Not a fan

Keeps deleting my events, doesn’t let me upload pictures.

Gone down hill

This app use to be pretty good. Since thy can’t use Google location services it has been a steady down hill.
It rarely will populates existing places for near by locations. So I always have to click out of places and back in for it to work and then even then it’s hit or miss.
The calendar app forces you to add a place or contact to creat a calendar entry.
It’s just not a good experience any more.
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Response from developer

Hey KScott86, We appreciate your feedback and we apologize if this update has caused your workflow to change in a way that makes adding new accounts different. The Add from Nearby Places service was supplied by Google's API, and unfortunately they made the decision to remove that capability from their platform. The silver lining here is that the Prospecting feature will continue to provide a similar workflow with the added benefit of tailoring your search to specific types of locations. Our development team will continue to research and develop new and powerful features to help you accomplish more in the field. Again, apologies for the sudden change in app functionality and if you have any other points of feedback or questions, please reach out to our support team at support@outfieldapp.com.

Smooth & Seamless

Has been a great help in helping me grow my salsa company from 0 to 30 stores in only a few months! Prospecting so easily and tracking accounts simplifies my process, time and focus! #datg