Horrible
don’t waste your time
Unable to login
I created an online web account and it works fine. The app doesn’t even let me login with the same credentials.
Do not fix anything
Have a problem and they try one thing and give up. Cost a lot for no service
2 homes, one OVRC
I have two homes with different integrators, both use OVRC. How can I create an instance of the app to allow me to see and manage both homes?
Help
Im trying to get help but when i click on app support it says “ requested url not found’? I need help? Please and dint know how to contact you ?
Profile Pause not Working anymore
So I noticed today that app icon changed and a UI update was performed. Now I can’t pause the WiFi for my profiles. It says it pauses but it doesn’t actually pause anything. There’s only two reasons I use this app and it’s to reset my network and pause profiles.
Very limited for the home owner!
Where is the ability to name devices on the network? Where is the ability to turn devices on and off the network?
The screen that shows the devices is so glitchy! Where is the ability for the homeowner to update the firmware/software. Its too dependent upon the installer yet the homeowner owns the devices!
The screen that shows the devices is so glitchy! Where is the ability for the homeowner to update the firmware/software. Its too dependent upon the installer yet the homeowner owns the devices!
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Do not use!!!
Worst app for iPhone. If you want to remain sane don’t ever use!!!!!
Irritating app
It is extremely irritating that this app makes you login every time you need to use it.
Inconvenient convenience
The app signs me out EVERY SINGLE TIME. Even after just a moment of having gotten out of the app (not even closing or killing it). I hate having to sign in everytime I need to reboot something.
It's also incredibly bothersome that the "Remember Me" check box doesn't work. It's never remembered me. Or anyone else that I'm aware of.
Do better OVRC. Your failures hurt your dealers, integrators, and brand.
It's also incredibly bothersome that the "Remember Me" check box doesn't work. It's never remembered me. Or anyone else that I'm aware of.
Do better OVRC. Your failures hurt your dealers, integrators, and brand.
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Completely broken
This app has not been updated for 3 years and it’s completely broken now. The device management page does not scroll down right only showing part of connected devices. The parental control is totally broken. I wonder if this company is going to bankruptcy otherwise why they don’t upgrade an app for their client who have spent a few thousand dollars on their hardwares?
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Please fix this app
This app was one of the reasons I chose hardware by Araknis but it’s now severely broken and needs an update to work with the latest iOS. The app no longer allows manipulation of the times for the schedules so whenever schedules I had built in the past are set in stone and cannot be changed or added upon. I’ve asked my home automation provider to contact Araknis on multiple occasions but there’s still no fix to these problems. Araknis, please listen to your customers and fix this outdated app!
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Why are they tracking?
The app seems to work fine but it bothers me that a app that needs no info on you is tracking what YouTube videos your watching - why do they need it?! Their an IT company for heavens sake!?
Please Fix Auto Log Out
I rely on this app to control internet in a house with young kids. So I want to be able to use this frequently - everyday. But the auto log out glitch is just so frustrating. Being able to keep the app open and just use it without having to log in would be a huge improvement. Without that functionality I can't rate it any higher.
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Needs to be fixed
Cool app but you should make it so that when I select “remember me” it actually does that instead of logging me out every time I think that would be cool
Was OK, until it Broke!
This app did just enough, until the iOS 14 update. Now you cannot adjust or create times for schedules at all. There is currently NO WAY to make any changes to your schedules, and it been broken for MONTHS! Please FIX.
It does the job, barely.
This app has so much potential. It needs some love and updating. It is very glitchy, it could certainly use face-ID and the schedules don’t work properly. That said, I do like being able to assign every device to a “person” and I like being able to turn on and off wifi BY PERSON to all of their devices at the same time.
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Do NOT purchase
DO NOT PURCHASE if you are using an iPhone, iPad...you will need to login each time you use this APP. Very annoying!!!!
Doesn’t work with new iOS
Needs update fir iPhone
Log in / Global click issue
Update: Scheduling / Profile Issues
With latest firmware update and on iOS 14 when you attempt to update the times for any scheduling as you enter the time in you only get a blank. You can enter a time in blindingly but it doesn’t seem to go through. Deleted and reinstalled the app and still can’t edit a profile / schedule. I’m really disappointed because the idea is to be able to manage my kids device time during the day / night. Please fix ASAP!
Negative
Does no remember use / pass upon log in
Click for ovrc / router are not synchronized so if you program to turn off a device at 2am it may actually turn it off a 12:30am instead and you can’t edit or fix
Weird navigation on app. Not inspired or desired.
Positive
Hardware is very functional
If techy enough this does work for system reboot and troubleshooting
With latest firmware update and on iOS 14 when you attempt to update the times for any scheduling as you enter the time in you only get a blank. You can enter a time in blindingly but it doesn’t seem to go through. Deleted and reinstalled the app and still can’t edit a profile / schedule. I’m really disappointed because the idea is to be able to manage my kids device time during the day / night. Please fix ASAP!
Negative
Does no remember use / pass upon log in
Click for ovrc / router are not synchronized so if you program to turn off a device at 2am it may actually turn it off a 12:30am instead and you can’t edit or fix
Weird navigation on app. Not inspired or desired.
Positive
Hardware is very functional
If techy enough this does work for system reboot and troubleshooting
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