Always has bugs
There are always bugs when using this with their camera. Perhaps it's partially because I have an older model, but still. The audio keeps dropping in the background (even with "background" turned on) and I don't hear my toddler crying out to me in the night. Also, the app says "*Toddler name* is awake" when he's very asleep... The background audio used to work alright, but has been awful lately. The video feed also fails to connect multiple nights per week. When I unplug the camera and plug it back in, the feed comes back. So, I believe this is an owlette issue, not my internet. My toddler is 2 now, so I guess we can suffer through one more year of this until he's out of his crib 😮💨
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Warranty
The app is nice but the camera does not last long at all I would skip it and just buy the sock OR get a Nanit instead. I spent over $550 CAD to have the owlet sock + camera to be able to use this app and all its features. In less than 3 years the sound on the camera completely stopped working & because the product only comes with a standard 1 year warranty my only option to use this would be the buy a whole new camera. Never again.
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App not functional
The app isn’t functional. It doesn’t connect at all now. Previously it was inconsistent at best.
Can’t go without this product
As a third time mom this product has helped me actually get some sleep. They didn’t have this back when I had my first two kids and I absolutely love it.
No connection
As you can see from all the reviews, is great when it works but that it so rare. Tried 3 devices and can’t get it to connect to our Wi-Fi. We’ve used it for 2 years and the past 6 months have been touch and go and now it just simply won’t connect at all.
Not worth the hassle
The number of times this camera disconnects and either the app or the camera its self needs to be reset would be comical if it wasn’t so infuriating.
Camera wouldn’t connect for days, so I finally went ahead and tried resetting it, now I can’t set it up again, it won’t complete the pairing process.
Great when it works, but not worth the trouble.
They replied and asked if I’d send them an email, but I sent them an email before I uploaded my review and I have yet to hear back.
Camera wouldn’t connect for days, so I finally went ahead and tried resetting it, now I can’t set it up again, it won’t complete the pairing process.
Great when it works, but not worth the trouble.
They replied and asked if I’d send them an email, but I sent them an email before I uploaded my review and I have yet to hear back.
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Never works
Never works, always sends notifications which pauses it through the night so I miss my baby’s wakes and disconnects all the time even though no issue with my internet. Currently not working again. Just get an old fashioned screen/cam combo.
Frustrating
I pay for this app and quite often it does not provide what I pay for. I pay to be able to watch and hear my child. However, I quite often experience I have no issue with my WiFi but my access to my child is completely cut off.
Great product…
When it actually works when you open the app , they fixed the camera timing issue I had on iOS out but now the room temperature humidity numbers don’t load but the noise shows … it’s a software bug because it worked briefly now nothing , I’ve power cycled the unit multiple times to no avail
WiFi doesn’t work anymore
Whatever update yall just did, undo it please. My baby’s sock was perfect and now it won’t connect to my WiFi. It’s worked perfect for 9 months. My Xfinity shows strong connection to the sock. I’ll update my review to 5 stars once you fix it
Horrible
I have a NICU baby so I wanted this sock the sock never connects to the base and there isn’t a solution. If you are reading this do not give this company your money they prey on concerned parents.
Customer service don’t care
I’ve never left a review on any app before. Customer service is utterly callous. Shocking beyond belief. Avoid.
Love the reassurance hate the wifi connect.
I have been using the sock for about 9 months, most nights it has worked perfectly! Good readings ( sometimes, they have been off recently) I’ve had so many issues loading my sons vitals, hell even getting the app to connect to the wifi alone has been such an issue. I have had to try and get it to connect to my wifi for and 40 minutes. I deleted the app and redownloaded it, I’ve had to fully delete the sock from the app and fully reconnect ( multiple times ) I don’t know what happened recently, but it should be fixed for the price people pay for your product. this goes for the camera and sock.:/
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Terrible Functioning Baby Monitor Camera & App
I don’t know what keeps happening with this app, the feed is super delayed, the temperature and humidity doesn’t work 90% of the time, and about 80% of the time
it takes more than 20 seconds to even load when you try to pull it up on your phone to see your baby.
we do not use the sock, just the camera. really wish we had gotten a different brand. we’ve barely been using it 3 months and have all these issues.
it takes more than 20 seconds to even load when you try to pull it up on your phone to see your baby.
we do not use the sock, just the camera. really wish we had gotten a different brand. we’ve barely been using it 3 months and have all these issues.
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Great when it DOES work
This would be a 5/5 product if it was reliable for me. For some reason randomly it won’t connect to my internet. I have high speed fiber internet where I get full signal everywhere in my house on every electronic I have. However, for some reason the cameras (I have 2), will loose signal. Then instead of automatically trying to reconnect, it’ll just stay on the “try again” to connect screen instead of auto connecting. Currently 1:30am and I was awoken because I heard my screaming baby, who woke up my now screaming toddler through the walls and not the camera. If the camera could just stay connected and be reliable then I could’ve comforted her before it escalated to this (also when I woke I pressed the try again and it immediately connected). I’m to the point I’m going to get a camera that connects via Bluetooth. I regret spending all this money on owlet.
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Straight trash
This camera is set up in the room adjacent to the WiFi and it still barely works. My toddler and I just watch this camera click on and off until he falls asleep. Then when I leave his room, I have to be within earshot because it doesn’t work. Looks nice.
Peace of mind but glitchy connection
Love and hate!
Absolutely could not get through the night without the sock but the constant connection errors and beeping have led to sensor fatigue where I almost missed a low oxygen alert because of the constant beeping.
The sock cannot be very far away from the base station, so every time we move rooms I have to unplug the base and move it around the house.
The sock is constantly disconnecting from the base station and beeping. Very frustrating. But the peace of mind from watching and reading the levels is worth it so I highly recommend it regardless.
Absolutely could not get through the night without the sock but the constant connection errors and beeping have led to sensor fatigue where I almost missed a low oxygen alert because of the constant beeping.
The sock cannot be very far away from the base station, so every time we move rooms I have to unplug the base and move it around the house.
The sock is constantly disconnecting from the base station and beeping. Very frustrating. But the peace of mind from watching and reading the levels is worth it so I highly recommend it regardless.
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Add Live Health Widgets!
The app is great, had to change WiFi name so it had no spaces to get it to connect/work with the sock. After that it’s been smooth sailing!
I'd love for the Owlet app to offer a widget or lock-screen/screensaver display that shows live health readings from the Dream Sock with Health Notifications. Ideally, it would be visible on my phone's home screen and when the phone is locked or in screensaver mode, so I can quickly see my baby's current heart rate and oxygen level whether my phone is open or closed. This would give me quick reassurance, especially overnight or when my hands are full
I'd love for the Owlet app to offer a widget or lock-screen/screensaver display that shows live health readings from the Dream Sock with Health Notifications. Ideally, it would be visible on my phone's home screen and when the phone is locked or in screensaver mode, so I can quickly see my baby's current heart rate and oxygen level whether my phone is open or closed. This would give me quick reassurance, especially overnight or when my hands are full
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Anxiety Inducing
We use the app for my babies Owlet sock, and suddenly it stopped functioning. It states that the sock is charging while my baby has it on. Then it’ll state it’s reading and connecting to the station. All night, we were unable to use it. Most anxiety inducing situation for new parents, with a newborn.
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Disconnects
Used to love my Owlet but ever since the last update it keeps “disconnecting” I have to keep resyncing it and connecting it to the WiFi.
