5 stars always!
I love be able to play online-especially because it’s hard for me to get out. I love your customer service- they’re always so friendly and helpful. I really wish though that you would bring back the option of playing for more than 1 day at a time!
Don’t waste your time
The amount of information you have to put in JUST to scan a ticket is wild. This wasn’t a thing before so why they need to know your address and all the other details they’re asking is ridiculous. Deleting the app and am disappointed with the weird new changes to do something that shouldn’t require a bunch of personal information.
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Need password to save
I love the app, saves me trips to the store to scan my tickets but it is such a pain in the butt to have to login manually on the app every single time. There is no way to save it. Please update the app so the password saves. Thank u
Can’t withdrawal account balance.
I had no issues until I wanted to withdrawal my account balance. I didn’t win big, but I’m trying to be good and only buy tickets if the jackpot is big. I can’t add a bank account in order to withdrawal the funds. I keep getting an error message. I spent an hour on with customer support and they can’t help because that’s through a third party. Then maybe that third party should be who we get when we contact customer support. As soon as I can get my money withdrawal, I will not be using the app anymore.
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Demo mode is the way to enjoy.
Technical issues plague the platform. This is probably AI trash.
