Muy mala aplicación
Muy mala se cierra constantemente te da error todo el tiempo
Glitchy on pdf download
The app is slow in showing current tolls and when you click the button to download a receipt for a transaction it just fails , closes the app and quits to the Home Screen.
Typical government obfuscation
As with the Bureau of Professional and Occupational Affairs the site is fragmented, not user-friendly and difficult to access and navigate. Can’t reach them by phone either.
The worst app in history.
In the era of AI, it’s honestly hard to understand how an app like this can be designed so poorly.
For an app that deals with tolls, balances, and potential debt, you would expect accurate, real-time information to be one of the most basic features. Instead, you have to keep checking the app day after day just to figure out whether your tolls were processed, whether you owe money, or whether there’s an outstanding balance.
How is a user supposed to manage payments responsibly when the app itself can’t provide up-to-date information?
The UI is confusing, the experience is frustrating, and the lack of real-time data makes something as simple as checking your toll balance unnecessarily stressful. In 2026, especially with all the technology and AI tools available, there really is no excuse for an essential service app to work this poorly.
For an app that deals with tolls, balances, and potential debt, you would expect accurate, real-time information to be one of the most basic features. Instead, you have to keep checking the app day after day just to figure out whether your tolls were processed, whether you owe money, or whether there’s an outstanding balance.
How is a user supposed to manage payments responsibly when the app itself can’t provide up-to-date information?
The UI is confusing, the experience is frustrating, and the lack of real-time data makes something as simple as checking your toll balance unnecessarily stressful. In 2026, especially with all the technology and AI tools available, there really is no excuse for an essential service app to work this poorly.
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Auto replenish is a scam
My auto replenish just decided to update itself from $60 to $110 without any knowledge from me.
E-Z Enough
I was able to pay my bill and add money to my account so may continue to use my E-Z Pass. Seems easy enough to add a debt or credit card and vehicle. E-Z Enough for me.
What is the point??
If you’re going to make a scan invoice option, actually allow the camera to focus and scan the QR code. If I have to end up typing all the numbers out I might as well get on the website.
😒
They keep charging me for any reason
App works
App works fine for me. Was able to remove and add a vehicle without a problem.
Pure garbage service
Worst service I have ever used! App sucks, customer service sucks, quality is terrible all around.
I'd rather fly somewhere instead of taking a toll ever again.
I'd rather fly somewhere instead of taking a toll ever again.
Do you not want me to pay my bill?
Every time I receive a wasteful paper invoice in the mail I roll my eyes, not because of the bill, but because logging into your app requires 45 minutes of time and releasing custody of my first born child. But surprise! After you’ve reset your username and password 13 times, verify yourself at gunpoint, and finally reach the top of Mount Everest, you cannot simply pay your $10 invoice—you must pay $35 to replenish your account. Paying drive on a public road is already frustrating enough, but you truly top off the unpleasant experience of simply existing with your atrocious app that is clearly despised by all. It appears you’ve been responding to your 1 star reviews to apologize for the inconvenience for the past 7 years now. Maybe it’s time to fix quite literally anything. Thanks!
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Trash
Imagine if this app worked and I didn’t get late fees because I couldn’t find a way to pay 💕💕💕
Fix your login page
Using the exact same info I did last time but it’s saying it’s incorrect, even after doing the email to reset password- your app SUCKS!
QR Scanner Useless
The main method of login for a mailed invoice is to scan by a QR code, but it’s the tiniest damn QR code I have ever seen in my entire life, and using the camera in the app defaults to the “medium camera” which literally cannot read the QR code on the invoice. It does not have auto focus at all.
Works, but pretty janky
When it comes to the transponder with EZ-pass, it’s pretty straightforward. Sign in is also good as expected for the EZPass section. Weird how you need a minimum of 35$ to replenish when it used to be 25$. My big complaint is how the Toll by Plate system is broken. I can never see what I have to pay from Toll by Plate. I also can never sign in, I have to jump through hoops to get to my unpaid invoices through the website instead of the app itself. Just comes off as malicious practices because of how easy it is to rack up late charges.
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Worst app customer service ever
I get an invoice to pay. I try to pay with APP, it says this feature is currently unavailable I call enter my card they automated machine hangs up on me. I tried to scan to pay will not let me log in, and won’t let me reset my password I didn’t even know I had, because My Name and Account # don’t match??? It’s the same name and account number that is on my bill? F the PA turnpike and everyone involved. IDK how to even pay my bill.
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It’s worse than you can imagine
I have spent the last half hour trying to set up the app to pay my bill—so it would be easier. Here’s one tasty nugget: I got so frustrated that I finally just decided to pay it by scanning the QR code. But the App won’t recognize the code that is on my freaking invoice! And I’m using a brand new iphone. Huh? Ok, so when I try to register for an account, I can’t find a button that says Register a new account. Somehow that screen finally magically popped up when I just started slapping the screen. Then halfway through the registration, it tells me that there are violations on the vehicle. Um, no there are not. And there’s certainly no indication of that on the invoice. Every previous invoice has been paid on time. And there’s only one small balance that I’m trying to pay. But hey, THANKS for convenience. Negative 5 stars. I’ll be paying by check.
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Poor design
Whoever designed this app needs to go back to User Interface school. First and most obvious fail: need to create an account? -- WHERE?
Answer: hidden behind the "PLAN MY TRAVEL" option.
Answer: hidden behind the "PLAN MY TRAVEL" option.
One big glitch
This thing is on brand with how the Pennsylvania government works. Terrible and not user-friendly at all.
I've literally tried to add my card 10 different times and it still says 'try again later'.
And then, when I pay my EZPass bill from the mail, it doesn't register with my account and takes my money, and yet tries to say I have an outstanding balance.
Total B.S!
I've literally tried to add my card 10 different times and it still says 'try again later'.
And then, when I pay my EZPass bill from the mail, it doesn't register with my account and takes my money, and yet tries to say I have an outstanding balance.
Total B.S!
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App hasn’t worked in a week
App keeps failing to load and it’s blaming my network connection. Literally every other app on my phone works. Can’t reload my account if I can’t access the app
