PalmPay User Reviews

Customer Experience

Positive experience42.4% of reviews
Neutral5.1% of reviews
Negative experience52.5% of reviews

~ Based on 276 written reviews from the US App Store.

What users say

Is PalmPay Safe?

PalmPay - Transfers, Bills appears mostly safe based on user ratings. AppsHunter Safety Score for PalmPay is 84/100.

This assessment is based on 21,296 user ratings, with an App Store average of 4.2/5.

Safety Analysis

77.4% of ratings point to a safe experience
6.6% of ratings suggest some concerns
15.9% of ratings point to a risky experience

~ Based on 21,056 App Store ratings for PalmPay.

Is PalmPay Legit?

PalmPay - Transfers, Bills is no longer available in the App Store. AppsHunter Legitimacy Score for PalmPay is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Too much overdue charges

How can you be adding almost 1500 daily for 72k , your overdue charges are too much

Money borrow issues

Why I can’t borrow money from you and I’m your good customer

Evil and Bad loan policy and customer services

Guys I beg you in the name of God if you love your sanity. Please stay away from the flexi loan app on palmpay. They are completely a bunch of low life and insane mad customer service. Immediately your loan is due they will be send you a life threatening calls and messages ( I can't upload proof here I could have). They rain curses on you and you family. Palmpay do better. I know you will deny this if someone call u, that's why you use anonymous means to reach your loan defaulter. Opay easi loan is better. Am angry and no one we can report to.
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Bad customer service

Okay I borrowed a certain amount of money from this useless bank and it was due just yesterday and coz I made a mistake while I was processing the loan .. coz normally I usually pay by month end but my loan just expired yesterday and this girl called me this morning to curse me .. I’m never using this bank ever again
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Not working in my phone

It not working in my phone

Fix yourselves

Fix yourselves , so I can’t uninstall and install ?

Palmpay charges are too much compared to OPay

I’m definitely switching permanently to OPay cause palmpay is aweful imagine charging 500 per month and charging 50 for every transfer made to another bank account.OPay allows three free transfer to other banks and never charge 500 per month

my account was suspended more than 4month now and I have summited all the necessary thing u ask for

my account was suspended more than 4month now and I have summited all the necessary thing u ask for till now u my account isn’t working

Scammers

PalmPay is the dangerous app please stop using this app there are fraud I swear they might run away with our money one day there are liars not to be trusted

FROZEN ACCOUNT

My money have been frozen in my palmpay account for months now, I have summited all required documents but they seem reluctant to unfreeze my account

Scammers

I have had a very frustrating experience with PalmPay. They have been auto-debiting my account for insurance subscriptions that I did not use, and even after multiple requests, they refuse to stop the deductions. I also requested to close my account, but they keep redirecting me and giving excuses. Customer support is unhelpful and keeps passing you around.

I have tried everything, including screenshots of all deductions and formal messages, but the issue has not been resolved. I would caution anyone to be careful with recurring subscriptions and auto-debits on this app
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Bad customer service

Avoid this app for your happiness
They never take your complaints serious

Money deducted from my balance

This your wallet is trying to turn to something else, I can stop using it what type of nonsense is this?, there’s no way that person can even contact you guys

Warning. Do not bank with them they have a lot of issues and arrogance they use life to tire you

Warning. Do not bank with them they have a lot of issues and arrogance they use life to tire you

Gentle soul

Mafia

PALMPAY

Good customer support. Keep it up

I bought a gift card and the gift card do not work. They do not refund back my money.

I bought a gift card from this platform my money and the gift card was collected the gift card do not work. I contact the customer service. They told me to wait for one or two business days and yet I do not see any result. This platform is a scam Over $10. Was collected they did not refund back my money they do not fix the issue. The platform is telling me that the gift card has been blocked. You people are scam. refund back my money.
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Poor palmpay

Opay is better than you people by far when it comes to loan una no dey see road again

Spend and save

Why is it taking long to upgrade my spend and save

To subscribe through your app is bad

Hi

I've subscribed to Showmax using different payment methods (Palmpay and airtime) for the same subscription. The transactions were:
- 6500 via Palmpay (initially showed as processing, but I was in a hurry, can’t wait I had to do 4500 via airtime for Entertainment All Device and 3500 via airtime for EPL Device Only
- ⁠tho the PalmPay showing processing is now successful but have Already made the subscription through airtime

I'd like to request a refund for the payment Please assist with resolving this issue.

Thanks!
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