PaloAlto311

PaloAlto311

by City of Palo Alto

13 ratings
7 reviews
Free
With Ads

Details

  • Released
  • Updated
  • May 7, 2013
  • December 8, 2021

Features

PaloAlto311 screenshot #1 for iPhone
PaloAlto311 screenshot #2 for iPhone
PaloAlto311 screenshot #3 for iPhone
PaloAlto311 screenshot #4 for iPhone
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About

Report local government service issues with ease. Submit requests, attach photos, and track their resolution in real-time. Access city services anytime, anywhere.

Submit service requests
Attach photos to requests
Automatic location detection
Track request resolution
24/7 access to city services
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What's New in PaloAlto311

4.3.0

December 8, 2021

New in v4.3: - New UI Design - New ICON - Improved ADA compliance - Sign in with Apple - Bug fixes

More

User reviews

Worst user interface ever

I have used computers since 1979 and I bought my first iPhone when it came out in June 2007 and this is far away the worst user interface, I’ve seen in human history. It is absolutely dreadful and almost impossible to get anything done and I can imagine, what numb skull but this thing together

Worst app ever, waste of space.

Android version is useless. Hoping the Apple version is better. I don’t have much hope. Back to emailing the city department or calling voice mail.

Crashes!

Used several times to great effect. Now tried 3 times and app and 1 time on website and they ALL CRASHED!

Now it won’t sign up with new password or skip.

A step back from the previous version

Even slower than the last version to display notifications (now called alerts). Frequently shows a blank screen for an alert after churning away for several minutes. Still now apparent way of dismissing alerts that one’s viewed.

A pity. The app is otherwise very useful.

This needs to be updated

At the very least the letterbox should be removed to improve the app for modern devices.

Developer apps

FAQ

What is PaloAlto311 used for?

PaloAlto311 is used to submit and track service requests to the City of Palo Alto. Users can report issues like street problems, attach photos, and monitor the progress of their requests.

Is PaloAlto311 free to use?

Yes, PaloAlto311 is free to download and use. However, it does contain advertisements.

What devices does PaloAlto311 support?

PaloAlto311 is supported on iPhone and iPod devices.

How often is PaloAlto311 updated?

The latest version of PaloAlto311 is 4.3.0, which was last updated on December 8, 2021. Updates typically address bug fixes and performance improvements.

What is the user rating for PaloAlto311?

PaloAlto311 has a user rating of 1.8 stars based on 13 ratings. This indicates a generally negative user sentiment.

Does PaloAlto311 have ads?

Yes, PaloAlto311 contains advertisements. These ads are displayed within the application.

What is the age rating for PaloAlto311?

PaloAlto311 has an age rating of 4+, making it suitable for a wide range of users.

Can I submit a request without knowing the exact location?

No, the app automatically detects the issue location to ensure it is sent to the appropriate department. Users can also provide additional details in the request description.