Panago Pizza User Reviews

Customer Experience

Positive experience6.7% of reviews
Neutral1.3% of reviews
Negative experience92.0% of reviews

~ Based on 75 written reviews from the US App Store.

What users say

Is Panago Pizza Safe?

Not enough ratings yet to assess Panago Pizza.

Is Panago Pizza Legit?

Panago Pizza appears to be a legitimate app. AppsHunter Legitimacy Score for Panago Pizza is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad value

The deals are weak. They usually amount to 5-10% savings and only come in very specific combinations with no customization. Pizza is mediocre.

Unable to Access Nutrition

Please fix the error that pops up everytime I try to look at the nutritional facts

Food and Staff

Tasty and delicious, staff are friendly and approachable

Pizza good, app unusable

Errors whenever I try to add a pizza or address, no autofill anywhere. Might be the worst app I’ve ever used.

Still so many bugs.

Unfortunately… still can’t add address, name, etc.
after countless “bug fixes” it still hasn’t worked….

Poor app

Great pizza but this app makes me want to order from somewhere else. So many glitches. Not even worth wasting my time here. Good bye Panago, hello other pizza joints.

Response from developer

We are sorry to hear of the trouble that you had. We appreciate you took the time to let us know. We would like to understand the struggle you had so we can make the user experience smooth and seamless. Please email us the details at customercare@panago.com. Thanks again.

App worked first time

Any time after it says failed to validate on order. I can’t be bothered to call so you’re losing business.

Response from developer

Thank you for providing feedback. We are sorry to hear that you had trouble placing your order through our app. If you have any trouble in the future, please use the chat feature. A chat agent would be happy to help you troubleshoot the cause of the error you are receiving. Thanks again!

Does not do the one thing it needs to do

After setting up an order, which is itself janky, by the way, you try to pay and it just gives an error.

Every other app has no issue with this.

If you want business, here’s a tip for you: try making it so that customers can select and pay for the things you are selling. I’ll invoice for that little gem.
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Response from developer

Hello DotFreelance, Thank you for your feedback. We apologize your experience is not as smooth and seamless as you expected it to be. We understand that can be frustration. On our end we have not seen an issue with payments processing. If you've entering all the information correctly, you should not expect to receive any type of error. If you give us an opportunity in the future, we would appreciate additional detailed information so we can troubleshoot the root cause of the issue you experienced.

App is broken

Spent 15 minutes creating an order “something is wrong on our end, please give us a call”.

Response from developer

Thank you for your report. This appears to be a momentary lapse in connectivity. We apologize for the inconvenience. This should be resolved. Please let us know if you have any further issues.

Can’t pick a store

Not only it won’t let me pick a store, at checkout it proposes stores 3 time zones away

Broken Apple Pay

Apple Pay used to work on the old version. Now the pay button does nothing.

Response from developer

Thank you for your report. We apologize for any inconvenience this caused. The issue was resolved.

Apple Pay Stopped Working in Version 2.9.0

Since version 2.9.0 pay now, apple pay, clicking the pay button nothing happens.

Can’t add to order

When I try to add to order app tells me that the item cannot be added. Change item and same thing, over and over. Save time and just phone!

Good thing this is for a phone

The app doesn’t actually allow you to place an order. Thankfully I was able to use my phone to call and order pizza - otherwise my family would have starved.

Cart Finalize Error

Can’t place an order from your website or the mobile app. HTTP 400 bad request. Kind of a bad look to have an outage on a Saturday night. It’s a pizza ordering website not rocket science.

BRING BACK THE BIG COOKIE

It had caramel it was so good I would give anything g

NEVER WORKS

I have yet to get this app to work. It needs to be upgraded. It doesn’t accept orders, it doesn’t accept your payment. It is literally the worst and yet I keep trying in hopes that SOMEONE will fix it. Guess not!

Abandoned app

Terrible, unstable, nothing is automated. There is no point to use this app.

Terrible app, nothing works

Dysfunctional, don't bother using it to order. Dominos app is so much easier and faster.

Worst App I’ve ever used

Feels like it was made for a high school computer science class project. UX is awful. Super buggy. Awful awful awful.