Panera Bread User Reviews

Customer Experience

Positive experience74.8% of reviews
Neutral2.9% of reviews
Negative experience22.2% of reviews

~ Based on 2,138 written reviews from the US App Store.

What users say

Is Panera Bread Safe?

Panera Bread appears safe based on user ratings. AppsHunter Safety Score for Panera Bread is 98/100.

This assessment is based on 1,257,740 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.9% of ratings point to a safe experience
0.6% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 1,257,740 App Store ratings for Panera Bread.

Is Panera Bread Legit?

Panera Bread appears to be a legitimate app. AppsHunter Legitimacy Score for Panera Bread is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awesome driver Charmaine

Cheerful and professional

Another great experience

Food was prepared exactly as ordered. Ready fast. Staff helpful!

Excellent app

Excellent app. Easy to use and order food for delivery and/or pickup. Never had any problems using it so far.

Excellent Staff

The staff here the people are excellent, Alex and Carrie and the whole crew amazing friendly Curtis professional people

Love it

Always so nice and very helpful and super fast

Good, quick

Very efficient & effective. Always good, hot, fresh. And consistent with easy to use app.

Very Convenient

The mobile app and delivery service is very easy to use, convenient, and helpful.

Great Service

I really liked using the Panera app. Fast and easy.

App not working

I’ve deleted and reloaded, and I get this: “We apologize for any inconvenience. Our application is currently unavailable while we conduct essential system maintenance and enhancements.
SO I wait! Meanwhile I cannot order or check my points or anything on the app. UI have to log in on my lap top, which is where I am writing this review! As soon as the app is up and running, I will change my rating!
Show more

Great location

Staff is friendly and food is always prepared correctly

app fine, rewards bad, food missing

the mypanera rewards program is so stingy and cheap…you now have to spend more money to get the same rewards as before.

the restaurant will fail because you all lost what made panera great: real and all natural ingredients. panera used to be the place where you didnt have to wonder what chemicals and garbage was in the food…and now even the bread is mass-produced frozen processed trucked across the country bread. failing your customers in this regard. do better.
Show more

Review

Great Service!

Sip

The new sip club is terrible ….

Lost reward

We have been loyal customers since 2006. We would get together with friends and family at Panera Bread.

BUT, after the latest update, I lost all my history or past orders and favorites. And my previous visits that would have gotten me rewards are gone. I contacted the support, and somebody replied that with the new app I would earn rewards easier. But nothing about my past visits.

NO MORE Panera. We now get together at BIBIBOP. Tastier and less expensive.
Show more

Good variety, easy to order online

I like that I can modify items on salads and other items - add, And add extra, and delete unwanted items

Panera

Love it

Service and speed great

Service and speed is great, just seems like the food, esp sandwiches arent as good as they were pre-covid 🤷🏼‍♀️

Very easy

Food is great. Employees in Derry are fantastic. Also like that you don’t solicit tips for pickup orders!

Love “my” Panera

Always greeted with a friendly hello!

Best App, Better Food

This app is hands down the best experience quick, easy, reputable brand! Eat better food!