Panera Bread User Reviews

Customer Experience

Positive experience74.8% of reviews
Neutral3.1% of reviews
Negative experience22.0% of reviews

~ Based on 2,003 written reviews from the US App Store.

What users say

Is Panera Bread Safe?

Panera Bread appears safe based on user ratings. AppsHunter Safety Score for Panera Bread is 98/100.

This assessment is based on 1,246,573 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.9% of ratings point to a safe experience
0.6% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 1,246,573 App Store ratings for Panera Bread.

Is Panera Bread Legit?

Panera Bread appears to be a legitimate app. AppsHunter Legitimacy Score for Panera Bread is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best Panera store in Michigan

Just like the title said

The app is lovely and easy to use.

I love all of the photos of the food. It makes the app so much nicer to use. It’s simple and intuitive and makes ordering a pleasure.

Efficiency and tasty

Always easy to order via the app. Food always prepared to order. Pick up time is always met. Highly recommend.

Crew member

Andy was excellent in assisting me with opening a Panera online account. Excellent customer service! Thanks

Great app

Great app terrible shrinkflation, ruined items changed recipes. Rest in peace.

Lunch made fast and simple.

Great way to get lunch on a busy day.

Cashier

Was super nice found my order immediately very good service!

Awesome

Awesome

Please fix

Horrible experience in the app. Won’t let me log in - never received the one-time password via text (I know my number is correct on the account) and even after I reset my password, the app “couldn’t verify my credentials.”
And not the app issue - the service inside the Panera I went to was horrible but I will address that elsewhere.
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Order for delivery

So easy to use

Easy Peasy

The Panera app is very user friendly! I didn't get frustrated once!

Love Panera!

Such a chill place to do homework! Specially coconut point :)

We love Panera!

Food is above all others!!!

Love it

Best app ever and easy to use

Delivery service

The driver that delivered was professional. I like the fact that he then just drop my food off and pull off. He waited until I got to the door to get my food. Great customer service.

My go to place with excellent service!

Panera Bread has become my go-to place every day! I stop in each morning for a great cup of coffee, and I often return in the afternoon for a refreshing soft drink.

The staff is always friendly, welcoming, and eager to provide excellent service. Their warm smiles and positive attitudes make every visit feel special. The restaurant is consistently clean, comfortable, and relaxing, and the entire team goes above and beyond to make customers feel appreciated.

It’s always a pleasure to stop by Panera Bread. Thank you to the entire team for making my day a little brighter every time I visit! I highly recommend Panera to anyone looking for great service, a welcoming atmosphere, and a wonderful place to start—or finish—their day.
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App

Panera has an excellent app:)

Great App

Very easy to order, customize and pick up. Highly recommend!

Ginger chicken bowl

I love the new bowl with chicken and ginger! BUT the broccoli is overcooked and needs to be raw or take it out!!!!
Second time I have ordered this entree.

LOVE

My favorite restaurant!