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Five Guys Burgers & Fries

Five Guys Burgers & Fries

Easier Ordering

254K ratings
707 reviews
#73 in free Food & Drink
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • August 20, 2011
  • July 1, 2026

Features

Developer

Five Guys Franchisor, LLC
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📈no. 73
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About

Order your favorite burgers and fries from your phone, customizing them exactly how you like. Choose pickup or delivery, reorder past meals easily, and find nearby locations.

✓Order ahead for pickup or delivery
✓Fully customize toppings and bun options
✓Save favorite meals for quick reordering
✓Streamlined checkout with mobile payment options
✓Locate restaurants and view menu/hours
✓Support for large group orders
Show original description

What users say

Summarized from real user reviews of Five Guys Burgers & Fries. Based on 254K reviews and a 4.9/5 average, it highlights the 7 positives and 6 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🚀Easy to order
  • 👍Friendly staff
  • 🚀Convenient app
  • 👍Great food quality
  • 👍Consistent service
  • 🚀Quick pickup
  • 👍Customizable orders

Negative things

  • 🐛App issues (crashes, bugs)
  • 🚫Lack of support for Canadian locations
  • 🚫No option to add notes or special instructions
  • 🚫No ability to add extra toppings or customizations
  • 🚫Payment issues (no Apple Pay, gift cards)
  • 🐛Order tracking problems
See all reviews

What's New in Five Guys Burgers & Fries

5.21.0

July 1, 2026

This version includes enhancements to the ordering experience, including smarter location change detection, error messaging and payment screen improvements.

More

Charts

Top Free

📈 73+2

Food & Drink

This app rose +2 positions in Food & Drink chart.

Last updated on July 19, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Great Food ok App

I need the ability to save a favorite order.
RussNRachRussNRach

No Rewards

I love Five Guys. I wish the app had some rewards or in-app deals. That would tempt me to order more often that I do now.
KarenxenaKarenxena

Fave Burger and Fries

I’ve been to Five Guys UK, Europe and here in the US. They’ve been consistently giving the best burgers as well as Cajun fries I have ever tasted. You will not go wrong.
Saizter21Saizter21

Great service

People are really nice and the fires are awesome. Highly recommend.
Cobby youCobby you

Pretty good:)

Pretty great food!!
PreemieMom18PreemieMom18
See 702 more reviews

User experience

🐞

Reported Bugs

4 issues

App crashes and freezes

Bug

Inability to locate nearby Five Guys locations

Bug

Payment processing errors

Bug

Issues with order history and repeat ordering

Bug
✨

Requested Features

5 requests

Add ability to leave notes or special instructions

Feature

Improve customization options (extra toppings, etc.)

Feature

Integrate Apple Pay and gift card support

Feature

Enhance order tracking and status updates

Feature

Expand app availability to all Five Guys locations

Feature

FAQ

What can I do with the Five Guys app?

The app allows you to order your favorite Five Guys burgers and fries ahead of time for pickup or delivery. You can fully customize your order, save past meals for easy reordering, and find nearby restaurant locations with their hours and menu details.

How do I pay for my order?

The app offers streamlined payment options, including support for Apple Pay and Google Pay, to ensure a quick and easy checkout process. You can pay directly through the app before you pick up your order.

Can I order for a group or event?

Yes, the app features a Large Order program designed for groups or events. You can select popular bundles or create a custom order with the Build Your Own Box (BYOB) option at participating locations.

Is the app free to use?

Yes, the Five Guys mobile app is free to download and use. There are no additional charges for using the app to place your orders, though the cost of the food itself will apply.

What are the pickup and delivery options?

You can choose your preferred pickup method, including in-store pickup or curbside pickup. Delivery options are also available, allowing you to have your order brought directly to you.