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Five Guys Burgers & Fries

Five Guys Burgers & Fries

Easier Ordering

262K ratings
763 reviews
#2 in free Food & Drink
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • August 20, 2011
  • August 20, 2026

Features

Background Location Access

Developer

Five Guys Franchisor, LLC
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About

Order your favorite burgers and fries from your phone, customizing them exactly how you like. Choose pickup or delivery, reorder past meals easily, and find nearby locations.

✓Order ahead for pickup or delivery
✓Fully customize toppings and bun options
✓Save favorite meals for quick reordering
✓Streamlined checkout with mobile payment options
✓Locate restaurants and view menu/hours
✓Support for large group orders
Show original description

What users say

Summarized from real user reviews of Five Guys Burgers & Fries. Based on 262K reviews and a 4.9/5 average, it highlights the 7 positives and 6 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🚀Easy to order
  • 👍Friendly staff
  • 🚀Convenient app
  • 👍Great food quality
  • 👍Consistent service
  • 🚀Quick pickup
  • 👍Customizable orders

Negative things

  • 🐛App issues (crashes, bugs)
  • 🚫Lack of support for Canadian locations
  • 🚫No option to add notes or special instructions
  • 🚫No ability to add extra toppings or customizations
  • 🚫Payment issues (no Apple Pay, gift cards)
  • 🐛Order tracking problems
See all reviews

What's New in Five Guys Burgers & Fries

5.22.1

August 20, 2026

This version includes security updates.

Charts

Top Free

📉 2-1

Food & Drink

This app dropped -1 position in Food & Drink chart.

Last updated on September 20, 2026.

Top Free

📉 24-16

Global

This app dropped -16 positions in Global chart.

Last updated on September 20, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Fries.

It was way too salty to eat; I had to throw it all away.
Vinnie 1012Vinnie 1012

Always good, always fresh, always on time

Love this location, the staff is friendly and attentive. They always get it right!

Plus, Five Guys always has the best fries and burgers.
GregSeraGregSera

Love it!

Great food and a good experience
KrissaphKrissaph

Perks?!?!

Burgers and fries are always delicious. Staff is pleasant.
The ONE thing missing, are Perks. Every other food app I have, comes with Perks (points towards free/ discounted food options.) The only benefit to using the app, is ordering before you arrive. Other than that, no other incentives!
ghggggggvdh J tghggggggvdh J t

GOOD FOOD!

Burgers are juicy well made and the fries (especially Cajun) are delicious will have more future orders
BIGMAN101111111BIGMAN101111111
See 758 more reviews

User experience

🐞

Reported Bugs

4 issues

App crashes and freezes

Bug

Inability to locate nearby Five Guys locations

Bug

Payment processing errors

Bug

Issues with order history and repeat ordering

Bug
✨

Requested Features

5 requests

Add ability to leave notes or special instructions

Feature

Improve customization options (extra toppings, etc.)

Feature

Integrate Apple Pay and gift card support

Feature

Enhance order tracking and status updates

Feature

Expand app availability to all Five Guys locations

Feature

FAQ

What can I do with the Five Guys app?

The app allows you to order your favorite Five Guys burgers and fries ahead of time for pickup or delivery. You can fully customize your order, save past meals for easy reordering, and find nearby restaurant locations with their hours and menu details.

How do I pay for my order?

The app offers streamlined payment options, including support for Apple Pay and Google Pay, to ensure a quick and easy checkout process. You can pay directly through the app before you pick up your order.

Can I order for a group or event?

Yes, the app features a Large Order program designed for groups or events. You can select popular bundles or create a custom order with the Build Your Own Box (BYOB) option at participating locations.

Is the app free to use?

Yes, the Five Guys mobile app is free to download and use. There are no additional charges for using the app to place your orders, though the cost of the food itself will apply.

What are the pickup and delivery options?

You can choose your preferred pickup method, including in-store pickup or curbside pickup. Delivery options are also available, allowing you to have your order brought directly to you.