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Five Guys Burgers & Fries

Five Guys Burgers & Fries

Easier Ordering

262K ratings
743 reviews
#70 in free Food & Drink
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • August 20, 2011
  • August 20, 2026

Features

Developer

Five Guys Franchisor, LLC
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About

Order your favorite burgers and fries from your phone, customizing them exactly how you like. Choose pickup or delivery, reorder past meals easily, and find nearby locations.

✓Order ahead for pickup or delivery
✓Fully customize toppings and bun options
✓Save favorite meals for quick reordering
✓Streamlined checkout with mobile payment options
✓Locate restaurants and view menu/hours
✓Support for large group orders
Show original description

What users say

Summarized from real user reviews of Five Guys Burgers & Fries. Based on 262K reviews and a 4.9/5 average, it highlights the 7 positives and 6 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🚀Easy to order
  • 👍Friendly staff
  • 🚀Convenient app
  • 👍Great food quality
  • 👍Consistent service
  • 🚀Quick pickup
  • 👍Customizable orders

Negative things

  • 🐛App issues (crashes, bugs)
  • 🚫Lack of support for Canadian locations
  • 🚫No option to add notes or special instructions
  • 🚫No ability to add extra toppings or customizations
  • 🚫Payment issues (no Apple Pay, gift cards)
  • 🐛Order tracking problems
See all reviews

What's New in Five Guys Burgers & Fries

5.22.1

August 20, 2026

This version includes security updates.

Charts

Top Free

📈 70+2

Food & Drink

This app rose +2 positions in Food & Drink chart.

Last updated on August 30, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Incorrect location access

Need to improve or fix the bug on the location confusion. My order came down to other side of my town. Lost my money. Will check out the address first next time
nicepatnicepat

Bad Experience

No greeting upon entering. I placed and order via the app. The workers appeared to be visibly upset.
ConwaynewConwaynew

Great App

I never write reviews but this a great app!
Mother Theresa—Mother Theresa—

Awesome

Always Amazing
mikeyAdequitmikeyAdequit

Improved!

App is So much better than before, I stopped going to five guys because the ordering was so bad and I’m unable to wait inside the store with a child with special needs - thanks!!!! Food: always delicious - was never the problem!
fun app - never ordered thoughfun app - never ordered though
See 738 more reviews

User experience

🐞

Reported Bugs

4 issues

App crashes and freezes

Bug

Inability to locate nearby Five Guys locations

Bug

Payment processing errors

Bug

Issues with order history and repeat ordering

Bug
✨

Requested Features

5 requests

Add ability to leave notes or special instructions

Feature

Improve customization options (extra toppings, etc.)

Feature

Integrate Apple Pay and gift card support

Feature

Enhance order tracking and status updates

Feature

Expand app availability to all Five Guys locations

Feature

FAQ

What can I do with the Five Guys app?

The app allows you to order your favorite Five Guys burgers and fries ahead of time for pickup or delivery. You can fully customize your order, save past meals for easy reordering, and find nearby restaurant locations with their hours and menu details.

How do I pay for my order?

The app offers streamlined payment options, including support for Apple Pay and Google Pay, to ensure a quick and easy checkout process. You can pay directly through the app before you pick up your order.

Can I order for a group or event?

Yes, the app features a Large Order program designed for groups or events. You can select popular bundles or create a custom order with the Build Your Own Box (BYOB) option at participating locations.

Is the app free to use?

Yes, the Five Guys mobile app is free to download and use. There are no additional charges for using the app to place your orders, though the cost of the food itself will apply.

What are the pickup and delivery options?

You can choose your preferred pickup method, including in-store pickup or curbside pickup. Delivery options are also available, allowing you to have your order brought directly to you.