Five Guys Burgers & Fries User Reviews

Customer Experience

Positive experience61.9% of reviews
Neutral6.3% of reviews
Negative experience31.8% of reviews

~ Based on 763 written reviews from the US App Store.

What users say

Is Five Guys Burgers & Fries Safe?

Five Guys Burgers & Fries appears safe based on user ratings. AppsHunter Safety Score for Five Guys Burgers & Fries is 98/100.

This assessment is based on 262,246 user ratings, with an App Store average of 4.9/5.

Safety Analysis

99.2% of ratings point to a safe experience
0.5% of ratings suggest some concerns
0.3% of ratings point to a risky experience

~ Based on 262,246 App Store ratings for Five Guys Burgers & Fries.

Is Five Guys Burgers & Fries Legit?

Five Guys Burgers & Fries appears to be a legitimate app. AppsHunter Legitimacy Score for Five Guys Burgers & Fries is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fries.

It was way too salty to eat; I had to throw it all away.

Always good, always fresh, always on time

Love this location, the staff is friendly and attentive. They always get it right!

Plus, Five Guys always has the best fries and burgers.

Love it!

Great food and a good experience

Perks?!?!

Burgers and fries are always delicious. Staff is pleasant.
The ONE thing missing, are Perks. Every other food app I have, comes with Perks (points towards free/ discounted food options.) The only benefit to using the app, is ordering before you arrive. Other than that, no other incentives!

GOOD FOOD!

Burgers are juicy well made and the fries (especially Cajun) are delicious will have more future orders

Awesome service

Alan always takes good care of us when we visit.Great customer service!!

Love Five Guys

Go there a few times a week they always make my order. Perfect. Never a complaint. Definitely recommend.

Didn’t get my birthday shake

I think I’m don’t eating here

Five Guys

Thanks you! No, Prob.;

Great app and visuals missing key ingredients

I love the app and ease of use but missing a way on how to add extra cheese and bacon for which anyone would be happy to pay for if the option is given. I just dont want to drive to the restaurant and request any extras because the app doesnt have it as an option.

Best burger ever

We love the burgers

Needs All-the-Way button

Please consider adding an all-the-way button.

App is basic

App works good for ordering and it’s simple. However what’s the point of having an app without rewards? As expensive as the food is, makes no sense to not reward the costumers with a points system. Idk, a burger with small fry and drink is $25+. Shouldn’t take more than 5 guys to figure that out.

App not working

The app wouldn’t let me sign up, because it would not allow me to create a password with a special character, but a special character is required for all passwords.

User friendly & quick service

The app was user friendly and the menu selection process is seamless.

Worth it

Always consistent

Awesome but only downside

NO REWARD SYSTEM!! in this day and age a $25 order for JUST burgers is insane, and i should at least get a free small fry. similar to how there's a point system for mcdonald's, sonic, you name it. great places, that have GOOD DEALS

Shook

Idk why but it said the burgers were 10 dolla and I mess with that heavy cause I’m pretty sure they were like 4 bucks more last time I got them but maybe it’s the area idk

Quick easy

Loved the service, shoutout the app

Flawed. Could definitely be better

I wish this app allowed users to add gift cards to profile without making a purchase. You should be able to add the gift card info to save it for purchases later. And when you check the box to save cc information, it should actually save it. I shouldn’t have to re-enter the cc info the next day.