Five Guys Burgers & Fries User Reviews

Customer Experience

Positive experience61.4% of reviews
Neutral6.1% of reviews
Negative experience32.5% of reviews

~ Based on 723 written reviews from the US App Store.

What users say

Is Five Guys Burgers & Fries Safe?

Five Guys Burgers & Fries appears safe based on user ratings. AppsHunter Safety Score for Five Guys Burgers & Fries is 98/100.

This assessment is based on 259,325 user ratings, with an App Store average of 4.9/5.

Safety Analysis

99.2% of ratings point to a safe experience
0.5% of ratings suggest some concerns
0.3% of ratings point to a risky experience

~ Based on 259,325 App Store ratings for Five Guys Burgers & Fries.

Is Five Guys Burgers & Fries Legit?

Five Guys Burgers & Fries appears to be a legitimate app. AppsHunter Legitimacy Score for Five Guys Burgers & Fries is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No tomatoes.

Thereโ€™s no tomato button.

Coach

Wow! This app is the BEST!

Delivery location

I have a five guys less than 2miles from me and I get the delivery order from the location thatโ€™s 6miles making the food get cold because of the traffic on that route. Please, improve the app location.

No real customization

Can't specify little/extra for any topplngs

Can't specify well done for fries or light/heavy seasoning


Needs some major updates, even McDonald's let you customize smh

The best burger

Five guys never disappoints. The meat is juice and flavorful. The bun is perfect, as well as the amount of condiments the add. I absolutely love the fries! I recommend Five Guys 100%

FAVORITE FAST FOOD

This is the best quality, best tasting, fast food. French fries are amazing, meat is delicious, and the app is super easy to use!

Toppings..

Would be a million times better of they had sour cream

Cheap

How about some points, and freebies on your WAY overpriced items!

Excellent

Fast, intuitive and efficient. Well done.

Mobile app

It works ๐Ÿ‘

Easiest interface

Whoever designed the app/website good job! I think utilizing the website definitely pushed me to download the app especially after a good experience in the South Bend, IN location

The five guys burgers and fries app

I love the app but it is not letting me log back into it on my iPad 8th generation tablet

Everything you could need

The app is simple, to the point, and does everything you need. Itโ€™s smooth and reliable. It works well. Restaurants tend to have mediocre or annoying apps but this one is good.

By Far

By far some of the best burgers I have had. Fresh taste good and I donโ€™t feel bad eating it. And the fries ๐Ÿคค

Buggy app

I canโ€™t even sign up for an account!! I tried multiple different emails and it still wouldnโ€™t let me.

Needs work

Need to be able to add light or extra on ingredients and special instructions

Fix this Five Guys

Great Food ok App

I need the ability to save a favorite order.

No Rewards

I love Five Guys. I wish the app had some rewards or in-app deals. That would tempt me to order more often that I do now.

Fave Burger and Fries

Iโ€™ve been to Five Guys UK, Europe and here in the US. Theyโ€™ve been consistently giving the best burgers as well as Cajun fries I have ever tasted. You will not go wrong.

Great service

People are really nice and the fires are awesome. Highly recommend.