Pango Parking User Reviews

Name: Pango Parking
Rating: 4.6 (2334 reviews)

Pango Parking

Mobile Smart City, Corp

✈️ Travel

🗺️ Navigation

Customer Experience

Positive experience45.2% of reviews

Neutral0.9% of reviews

Negative experience53.9% of reviews

~ Based on 217 written reviews from the US App Store.

What users say

Summarized from real user reviews of Pango Parking. Based on 2.3K reviews and a 4.6/5 average, it highlights the 7 positives and 7 negatives reviewers mention most about this Navigation app.

Positive things

🚀Easy to use
👍Convenient
🚀Fast and efficient
💡Helpful reminders
👍Simple and intuitive
🚀Saves time
👍Reliable

Negative things

🐛Buggy and glitchy
💰Expensive/hidden fees
🤖Poor customer service
🔒Security/privacy concerns
🤔Confusing/unintuitive
🚫Forced to use app
🚫Doesn't work in all locations

Is Pango Parking Safe?

Pango Parking appears safe based on user ratings. AppsHunter Safety Score for Pango Parking is 92/100.

This assessment is based on 2,334 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.4% of ratings point to a safe experience

1.0% of ratings suggest some concerns

8.6% of ratings point to a risky experience

~ Based on 2,334 App Store ratings for Pango Parking.

Is Pango Parking Legit?

Pango Parking appears to be a legitimate app. AppsHunter Legitimacy Score for Pango Parking is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Another wallet app

Requires you fund their stupid wallet in preset increments. Smallest is 15. You might never use their app again to park, and your remaining money is stuck. Maybe you can call and get in back, but what a PITA. Who has time for that. I guess they get to save on card processing costs and keep a lot of users’ money. Shameful and outdated idea. Dumb.

Edit: Developer added option to pay per session by credit card or Apple Pay. But Apple Pay option does not actually work.

Zpectrym

15 days ago

Response from developer

Thank you for your feedback. Pango offers multiple ways to pay for parking to suit users' needs. Users have the choice to open a Pango Wallet and add funds, but this is optional. Parking sessions can also be paid for directly using a credit card, debit card, PayPal, and more, without maintaining a reloadable wallet. These applicable terms are presented during account set up and payment selection. If you have further questions or concerns, please feel free to reach out to our 24 hour call center at 877-697-2646.

Good reminder

Greencrt

a month ago

App?

Not really an app. More of a joke because it’s horrible.

24600742270

a month ago

Reliable Space

Wonderful

Biopkl

a month ago

Poor user experience

This is admittedly in part user error, but I am not a fan of having to manually end the sessions. ParkMobile’s pre payment makes way more sense. As a first time user, I hurriedly had to download the app to park somewhere, and was unexpectedly charged for an entire day’s parking because I didn’t understand the system.

This is a service that customers do not want to spend time thinking about. Setting a prepaid time and forgetting about it just makes more sense.

NoName5705

a month ago

Response from developer

Thank you for your feedback! We understand how frustrating a mistake resulting in charges can be. At this location, parking operates in real time rather than requiring users to estimate in advance how long they'll stay. This allows you to keep your session running for exactly as long as you need. The app conveniently sends periodic reminders to end your session as well. We appreciate you using our app, and we will continue to work to make the parking process as clear and convenient as possible. If you have further questions or concerns, please feel free to reach out to our 24 hour call center at 877-697-2646.

Charge me over cause of the app complexity

I just parked for 1hr then They charge me for 24hr $55 without using for 24hr and when I contact them they said “you should stop the app, nothing to do right now and will not refund. Even the app is Complex, they fill you a lot of thing in the app

Truth1265

a month ago

Simple to use

Easy to use

-Marian

2 months ago

0 stars!!!

my town is forcing this app on people. i am now being forced to pay $12 A DAY to park at MY JOB!!!!! yep, that’s $60 a week to go to work! what a joke. get this app deleted.

Whacknatattack

2 months ago

Don’t make me download

I wanted to pay for parking in Bronxville, NY. I’m sure Pango could easily build a website — but no, they make me download their badly designed app. Kludgy to use, too much personal info required. Will delete promptly.

TrackingKookie

2 months ago

Be careful with subscription

This is one of the few apps that makes you pay a subscription that does not show on your iPhone under subscriptions. I canceled once I figured it out after paying 99c per month for I-don’t-know-how-long

rosalee323

3 months ago

Another wallet app

Zpectrym

3 months ago

Parking

Great service!!!

Rastagal47

3 months ago

Do not use this.

Most of the positive reviews are fake. You have to preload $15 and cannot get back unused funds.

#345678

3 months ago

Faulty GPS

I typed in the correct according to the meter and was charged for a long term meter across the street. I canceled immediate and they charged me for the day anyway. Bring change for the meters. Do not use Pango.

Pango Scam

3 months ago

Forcing a balance is extremely is scammy.

I don’t appreciate being forced to add a balance, wait 20 days for a refund, and then be charged 5% for said refund. Scammy and a lot of wasted time and energy.

ginaaaa98

4 months ago

Overcharging

Never use this app if you don’t have choice check your actual account balance they charge over price than showing on the receipt of the app. 0 rating scammers

Sebastian lamer

4 months ago

Bad bad bad

The worse desing ever, to complicated.

eenm19

4 months ago

Won’t download again

In order to use the app you have to upload money from your card to their wallet with a minimum of $15 even if you only use it one time. Then to get a refund for the rest of the money they charge a 5% deduction fee for any refunds. Thats a waste because you won’t get all of your money back. I won’t be using this app again.

Aniangie2525

4 months ago

SCAM

SCAM SCAM SCAM

TQ6999

4 months ago

Pre-pay scam?

You now have to pre pay massively higher than what you need to park. I only need to use this app at a few locations. I’m effectively pre-paying for months of parking. I’d rather go back to quarters. Hard currency is faster and easier than this hassle.

Tower Defense