Good Shopping Experience
I had a good experience using Pantaloons-Online Shopping App. The app is easy to use and has many nice clothing options. The quality of products is good and delivery was on time. I am happy with my purchase. thanks pantaloon ☺️☺️☺️
Worst customer online service
I placed my order 10 days ago, but the app shows “wrongly registered by shipper.” On my first call, I was told it was “out for delivery” and would arrive that day, but it didn’t. On the second call, I was asked to wait 24–48 hours for an update, but nothing changed. On the third call, they admitted the order was never picked up and said they don’t know what went wrong—and they can’t even cancel my order.
Worst experience i ever had.
Worst experience i ever had.
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Late Delivery and Return Service
I am writing to express my disappointment regarding the recent service I received. My order ([Order/Reference Number]) was delivered much later than the promised timeline, causing inconvenience. Additionally, the return service was also delayed, which further added to the issue.
I had trusted your service for timely delivery and smooth return handling, but this experience has been unsatisfactory. I request you to look into this matter seriously and ensure corrective action is taken so that such delays do not occur in the future.
I had trusted your service for timely delivery and smooth return handling, but this experience has been unsatisfactory. I request you to look into this matter seriously and ensure corrective action is taken so that such delays do not occur in the future.
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Very tough logging in or registering as a new account
I had my account with pantaloons, and after a year I wanted to login/register again. But since my old mobile number has changed, they are not allowing me to login and if I try to register, they are not allowing as my email id has not changed. They want me to add another email id.
I talked to customer care, they said I will have to email them to delete my old account, I did that and they said the query will be resolved within 10 days.
I don’t know why it takes so long for a such a small query. And because of this I am unable to shop. Worst experience for just logging in.
I talked to customer care, they said I will have to email them to delete my old account, I did that and they said the query will be resolved within 10 days.
I don’t know why it takes so long for a such a small query. And because of this I am unable to shop. Worst experience for just logging in.
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Always Pantaloons 💚
I’ve been Shopping 🛒 at Pantaloons since a small girl and they’ve always maintained Quality over Quantity and that’s what I really love about their collections. Keep up the good work Team 🥰🥰🩷
Response from developer
Hello Christina, Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping! Team Pantaloons.
