Nice ride
Driver professional and courteous. Knew right where to go. Very pleasant journey.
Drivers not able to reply to text messages
I find it very odd that drivers do not have the capability to text passengers back. Yes, they can call, but often when they’ve arrive the pickup location replying to a text message from the passenger would be easiest. Please, include this feature in any future updates.
Fast, efficient,safe
Very good
Excellent Driver
Our ride we’ll exceeded expectations. Our driver was courteous, very helpful with luggage, and was knowledgeable about avoiding street closures.
Great driver
Wonderful experience
Works but
Works but very little telemetry/transparency… they charge just to have your card added and doesn’t give estimated arrival time of taxi. Also the price is a range.
Nancy Prager
Roman was patient and kind. Efficient and a good safe driver. We enjoyed his company. Thanks
Unacceptably late for a pre-booked taxi
I booked a taxi yesterday for 8:30AM, and 25 minutes after it should have arrived, they still haven’t even assigned a driver. What’s the point of pre-booking if they can’t manage to honor it?
Works great even with US Mobile number
Much better service than the other options here in Cambridge. Low wait times even at busy times, no surge pricing and setup worked great with my US phone.
Couldn't verify US mobile number, preventing registration
Their system never sent me any verification SMS after hours of waiting and multiple attempts. Support email had a couple tips but nothing helped. I gave up and will just call instead.
Can’t even register
I have a US number and am traveling in Cambridge. I can’t even set up the app because it won’t send the verification code via SMS to my phone. Useless
