Crashes every few minutes
Terrible app, crashes all the time. You literally have to close it and reopen it every time you play a video.
Also the downloadable free content for the colosseum is the same as the paid audio guide, but it’s only available in English.
If you are another language you have to pay for the audio guide in that language.
Also the downloadable free content for the colosseum is the same as the paid audio guide, but it’s only available in English.
If you are another language you have to pay for the audio guide in that language.
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Problem with purchases
Purchased two of the audio guides, wasn’t able to download either of them. Called the line that appears in the app got no help at all. Emailed too and still waiting for a response. Requested a refund with apple since I’m leaving Rome tomorrow and won’t be able to visit the site on this trip.
Response from developer
Sorry for the inconvenience, we are in the process of checking the app. In case the refund has still not been processed, please email us at innovation@coopculture.it with your bank details and the purchase receipt and we will process the refund. Thank you.
Needs a lot of work to be useful
Downloaded while at the Forum. It wasn’t clear that there was no useful information without going through extra steps. Tried using PNR to download audio guide, did not work.
Tickets are not being downloaded
The app is not updated since 7 months, I tried to download my tickets to the app but it is not downloading, save your time and don’t download it
I should have paid attention to the other reviews
I attempted to buy the Forum/Palatine audio guide and it stopped downloading at 43%. The app froze and I didn’t get what I paid for. I’ve reported this to Apple and requested a refund of my€ 4.99.
I thought this would work on my home broadband connection before I left for Italy. I was wrong.
I thought this would work on my home broadband connection before I left for Italy. I was wrong.
Response from developer
Dear user, we are sorry for the inconvenience. We thank you for your report.
